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Residence Inn by Marriott New Orleans Downtown

Traveller (266)
Room & Suite (103)
Dining (11)

Overview

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345 St. Joseph Street, New Orleans, LA 70130See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air conditioning
Pool
Non-smoking hotel
Suites
3 Star accommodation
Additional information
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Rooms
31 Mar01 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1 361)
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1 323 results
Traveller rating
637
476
113
58
39
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LanguageEnglish
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All reviews convention center warehouse district basketball court front desk wwii museum full kitchen bedroom suite french quarter the breakfast area cochon breakfast staff pull out couch free breakfast every morning living area outlet mall few blocks
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1 - 5 of 1 323 reviews
Reviewed yesterday via mobile

Very friendly people. Breakfast was awesome and included in stay. Called front desk for bathroom issue and within minutes Donh was there and fixed the problem. VERY polite and efficient. Room is close to water—so yes some ships horns can be heard-and depending upon your...More

Date of stay: March 2019
Thank Storyteller553761
Response from SarahH11541, Event Specialist at Residence Inn by Marriott New Orleans DowntownResponded today

Thank you for taking the time to review your recent stay at our property. We are so glad to hear you had a great time. Don is such an asset to our team. We certainly hope you are able to make it back to New...More

Reviewed 4 days ago via mobile

Our 2 bedroom 2 bath suite faces the street. (I’m still here and facing another sleepless night tomorrow.) You can hear all cars, trucks, conversations, or the gate on the condo across the street like they are in your room. Found my earplugs last night,...More

Date of stay: March 2019
Thank Venture538049
Response from Brandon C, Manager at Residence Inn by Marriott New Orleans DowntownResponded yesterday

We do apologize about the noise and issues that you experienced during your stay at our hotel. Without this feedback we cannot ensure we are taking steps to make every guest's stay moving forward one that does not have the same issues you wrote about....More

Reviewed 1 week ago via mobile

We really enjoyed the amenities and the friendly staff, especially Toi. Even though he is an on site engineer, he went out of his way several times to answer questions for me and give advice about local things to do with my kids!More

Date of stay: March 2019
Thank allieabee
Response from SarahH11541, Event Specialist at Residence Inn by Marriott New Orleans DowntownResponded 1 week ago

allieabee, Thank you for letting us know about your recent stay. We are so glad that you enjoyed your stay. Toi is great! We'll be sure to pass along your kind words. If you make it back to New Orleans we hope to see you...More

Reviewed 1 week ago via mobile

Hotel is older and in “okay” condition. Bathroom area could use some serious renovations. Hotel staff is friendly, but could definitely stand to have more staff. Valet staff are often “missing”, and that means additional time waiting on car or turning in keys.More

Date of stay: March 2019
Thank Concerned38
Response from SarahH11541, Event Specialist at Residence Inn by Marriott New Orleans DowntownResponded 1 week ago

Concerned38, Thank you for taking the time to let us know about your recent stay. We strive to not only meet but exceed everyone's expectations, sometimes we fall short. We do apologize that we didn't live up to those expectations during your stay. I will...More

Reviewed 1 week ago via mobile

Here for Mardi Gras and the southern hospitality is in full bloom :) I had to recognize Don H and Toi for truly setting the bar for amazing customer service and willing to go above and beyond to ensure my comfort while staying at this...More

Date of stay: March 2019
Thank Maniqe
Response from SarahH11541, Event Specialist at Residence Inn by Marriott New Orleans DowntownResponded 1 week ago

Maniqe, Thank you for taking time out of your day to let us know about your stay. We are so happy to hear you had such a positive experience. Thank you for mentioning Toi and Don. They are truly an asset to our team and...More

View more reviews
About
Description
Feel right at home in the popular Residence Inn by Marriott New Orleans Downtown, perfect for leisure getaways or business excursions. Our extended-stay hotel in the Warehouse and Arts Districts is exactly More where you want to stay in New Orleans, Louisiana, offering easy access to a variety of attractions including the World War II Museum, Outlet Collection at Riverwalk, Smoothie King Center, Mercedes-Benz Superdome, Port of New Orleans and Ernest N. Morial Convention Center. Touro Infirmary and Children's Hospital of New Orleans also are close. After a busy day, retreat to our pet-friendly suites and cook up your favorite meal in a fully equipped kitchen, then enjoy high-tech amenities including free high-speed Wi-Fi and flat-screen TVs. We also offer a complimentary breakfast buffet, 24-hour fitness center, outdoor pool and Sport Court for a game of volleyball, tennis or basketball. Play hard and work hard in NOLA during your stay at Residence Inn by Marriott New Orleans Downtown. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Air conditioning
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Microwave
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair Access
Beachfront
Restaurant
Bar/Lounge
Spa
Room service
Free parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
Room types
Kitchenette, Suites, Non-smoking rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Kitchenette, Suites, Non-smoking rooms, Family Rooms
Number of rooms
231
Price range
US$143 - US$438 (Based on Average Rates for a Standard Room)
Also Known As
Residence Inn New Orleans Hotel New Orleans
,
New Orleans Residence Inn
Location
United States > Louisiana > New Orleans > Warehouse/Central Business District / Lower Garden District
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Kitchenette, Suites, Non-smoking rooms, Family Rooms
Number of rooms
231
Price range
US$143 - US$438 (Based on Average Rates for a Standard Room)
Also Known As
Residence Inn New Orleans Hotel New Orleans
,
New Orleans Residence Inn
Location
United States > Louisiana > New Orleans > Warehouse/Central Business District / Lower Garden District

Photos

Traveller (266)
Room & Suite (103)
Dining (11)
Pool & Beach (10)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
DAWMVW
16 March 2019|
AnswerShow all 6 answers
Response from Explore57708852098 | Property representative |
Renovations will begin in the middle of July.
1
Vote
SenoraGilbert
15 February 2019|
AnswerShow all 2 answers
Response from SarahH11541 | Property representative |
Wash and Drying is $1.25 per load.
1
Vote
COTraveller33
28 December 2018|
AnswerShow all 7 answers
Response from Dreamer45633299318 | Reviewed this property |
Sorry we were traveling via taxis and did not bring a car to New Orleans.
0
Votes

Room Tips

"Room facing the courtyard for less noise"
P2544JEmariab
1 week ago
Read review
"Get an interior facing room. Traffic noise on Tchoupatoulas was terrible all night long."
timex_cowboy
23 Jan 2019
Read review
"Top floor to get further away from the street noise and overhead noise"
74debbiec
21 Jan 2019
Read review
"large 2-bedroom suite in downtown"
Explorer783672
05 Jan 2019
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