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Hotel Monteleone

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Traveller (1470)
Room & Suite (536)
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Overview
Hotel website
214 Royal Street French Quarter, New Orleans, LA 70130-2227 See on map
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Hotel Monteleone
Hotel packages
Reviews (8 654)
Filter reviews
8 533 results
Traveller rating
5 786
1 781
566
246
154
Traveller type
Time of year
LanguageEnglish
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5 786
1 781
566
246
154
Show reviews that mention
All reviews carousel bar criollo rooftop pool french quarter royal street bourbon street beautiful hotel rooms are small perfect location old world charm beignets street noise mississippi river parking garage jackson square mardi gras garden district
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1 - 5 of 8 533 reviews
Reviewed yesterday via mobile

This was one of many visits to Nola; but my first visit staying in the French Quarter. The hotel was quaint with great service and the most responsive room service I have ever experienced. I initially had a king room which was very small, with...More

Thank freedine
Reviewed yesterday

Staff excellent, made us feel so welcome , everyone always smiling . Complimentary drinks in the bar 💕upgrading to the beautiful suite was very special 💕Everyone on the staff from doormen to waiters in bar were very nice .

Review collected in partnership with this hotel
1  Thank OnAir436986
Reviewed 2 days ago

We left the Florida Panhandle on short notice due to the hurricane and decided to run off to New Orleans, picked this hotel, no regrets. Very good location, everything within walking distance. The bars downstairs were always busy. Did find two seats on the rotating...More

1  Thank William M
Reviewed 2 days ago

This was a Mother/Daughter trip. WE were totally looked after by Blair and given the best care I have ever experienced at a hotel. Blair was an absolute gentlemen and really made sure we were happy with service, etc. The hotel was very clean and...More

Thank marylouvella
Response from TheGrandDame, Guest Relations Manager at Hotel MonteleoneResponded 2 days ago

Thank you for sharing such kind words about your stay at Hotel Monteleone! We are delighted to know that you enjoyed your time! We would be honored to have you stay with us again. We hope to see you soon!

Reviewed 3 days ago

My sister and I recently took a girls trip to New Orleans (first time visitors) and stayed at the Hotel Monteleone. We loved it! The room was nice and the people were even nicer. We appreciated that you couldn't hear people in the adjoining rooms...More

Thank shortnsweet2018
Response from TheGrandDame, Guest Relations Manager at Hotel MonteleoneResponded 2 days ago

We are delighted to hear that you enjoyed your stay! Thank you for choosing Hotel Monteleone for your first visit to New Orleans! Thank you for sharing such lovely words! We are happy to have you and hope to see you again soon!

View more reviews
About
Description
It’s been said that the French Quarter begins in the lobby of the Hotel Monteleone. In fact, this venerable establishment sits majestically at the foot of Royal Street giving guests the best point of departure for More all things New Orleans. Visitors need only step outside this French Quarter hotel to discover shop after shop of fabulous European antiques, estate jewelry, Oriental rugs, and art and antiquities from around the world. Quaint restaurants and specialty shops outside of this luxurious New Orleans hotel line the cobblestone French Quarter streets that lead to Jackson Square, the Old French Market and the Riverwalk where tourists and native New Orleanians stroll the levee and watch the steamboats and barges along the Mississippi River. At this New Orleans hotel, you’ll find history around every corner. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Business
,
Luxury
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Spa
,
Business
,
Luxury
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
570
Price range
US$219 - US$623 (Based on Average Rates for a Standard Room)
Also Known As
Monteleone Hotel New Orleans
,
Monteleone New Orleans
Location
United States > Louisiana > New Orleans > French Quarter
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Spa
,
Business
,
Luxury
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
570
Price range
US$219 - US$623 (Based on Average Rates for a Standard Room)
Also Known As
Monteleone Hotel New Orleans
,
Monteleone New Orleans
Location
United States > Louisiana > New Orleans > French Quarter
Photos
Traveller (1 470)
Room & Suite (536)
Pool & Beach (119)
Dining (80)
Amenities (25)
Business Centre & Event Rooms (12)
Family and Play Areas (3)
Nearby
French Quarter
A small and teeming network of laissez-faire living
lounged out on the balmy banks of the Mighty
Mississippi, the French Quarter has long been a port
of call for folks in search of a good time and a great
story. Perpetually inebriated Bourbon Street runs
across its midriff like a strand of cheap ribbon tied
around an otherwise rather pretty and impressively
well-kept vintage dress. Throughout the rest of the
...More
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Nearby RestaurantsSee all 2 124 nearby restaurants
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4 913 reviews
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Nearby AttractionsSee all 1 122 nearby attractions
A Gallery For Fine Photography
13 reviews
.11 km away
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.11 km away
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.04 km away
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.12 km away
Questions & Answers
Ask a question
Macnjac18
Bridget and others? Did the hotel ever make it right? IM very concerned. My clients arrived at this hotel late last night, to a very disappointing welcome. Their train was 2 hours late so they were already tired, then found that they were only given 1 room for all 4 of them, not the 2 that was clearly stated on their voucher. Instead of the hotel contacting me as their agent, or Amtrak vacations, the manager "fixed it" but actually questioned whether they had paid for their rooms- as they stood there with voucher, confirmation number, and quantity of rooms in hand! I am so embarrassed! They felt accused and shamed as if they were trying to get away with something- they obviously were not. Conf # 24081031. 9/24/18 check in. I understand there was confusion with a name change but it shouldn't take me calling Amtrak who in turn called them, in order for them to realize it. On top of it they were told they were being charged 75.00 a night on each room! Now, it sounds as if this is for incidentals and will fall off, but my clients did NOT understand this. We've all had a card be held for incidentals- but charged at this rate, per day? Without a detailed explanation after an issue for people that have traveled for over 15 hours to get there- not acceptable. I book NO a lot! I am a newer agent who has other connections with the city as far as event planners, real estate experts, and even a recent Best Dressed MoY, this was my 1st experience booking this hotel. I was hoping to create another connection, maybe get to visit- it looked good online- but front desk and management should be guest relations experts and in the business of making it right. I count on that for my clients These are good clients- and so far nothing has been done to make amends with them on behalf of the hotel. They have not bothered to reach out to me either, Ive tried emailing them directly- but their email us button doesnt work and frankly I dont want to get the front desk person if they are the problem. Looking through reviews, Im wondering if formal complaints should be filed with suppliers and agent organizations. This is our livelihood the hotel is messing with. Especially since the customer service issue has been addressed and obviously not been fixed. Ill give it 24 hours before posting my own review, just in case they come through, but it shouldn't be this hard to get good clients good service in an establishment such as this! Thanks for any feedback!
25 September 2018|
Answer
Response from TheGrandDame | Property representative |
Thank you for informing us of this! We are sending this to our management team currently for further review. We will follow up at our earliest convenience.
-1
Votes
RockledgeRick
2 September 2018|
AnswerShow all 2 answers
Response from Kassie H | Reviewed this property |
While I didn’t eat food at the Monteleone, the Sazerac is a must have at the Carousel bar!!!
1
Vote
ridleyscot
5 August 2018|
AnswerShow all 6 answers
Response from Courtney R | Reviewed this property |
Hi! Yes there is parking!! The hotel offers valet parking only. It’s $40 a night plus tax. We always rent a car so take into account parking into our travel budget. And this trip we did drive out to Oak Alley so we needed a... More
2
Votes
Room Tips
"Park your car and forget about it until you leave."
F5286WPwilliamm
2 days ago
Read review
"Don't face Royal street. You could be kept up by late night street performers."
K8088VPfrankg
5 days ago
Read review
"Make sure you get a room on a high floor so you can see the city streets."
DeborahM715
2 weeks ago
Read review
"Higher floor fo the view and less noise"
semarah
2 weeks ago
Read review
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