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The Mercantile Hotel

Traveller (101)
Room & Suite (48)
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Overview
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727 S Peters St, New Orleans, LA 70130-1632 See on map
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Concierge
3 Star accommodation
Additional information
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)
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Traveller rating
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LanguageEnglish
142
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7
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All reviews record player exposed brick convention center sugar refinery warehouse district front desk great location queen suite living area great restaurants and bars french quarter separate rooms the general manager minute walk a great stay essence festival the river walk
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1 - 5 of 215 reviews
Reviewed 1 week ago via mobile

I stayed at the Mercantile hotel last week and really wanted to love it but multiple mishaps made me regret my booking. When I first arrived I was told the hotel lobby was under construction. They had a sheet about the renovations, but wish I’d...More

Date of stay: January 2019
Thank lsgla1999
Response from funandmemorable, Guest Relations Manager at The Mercantile HotelResponded 6 days ago

Hi Isgla1999. Thank you for sharing your feedback with us about your stay. We are so sorry that you didn't enjoy your time with us. We appreciate all of your comments and are sincerely sorry for all the issues you encountered. By sharing these comments...More

Reviewed 2 weeks ago

Availed of a promo through Groupon. It is a nice hotel, which is a bit of a walk to the French Quarter, but cheap enough that you could take an Uber/Lyft for about $7. We were traveling with my mom who is in her 60s,...More

Date of stay: July 2018
1  Thank lexy183
Response from funandmemorable, Guest Relations Manager at The Mercantile HotelResponded 2 weeks ago

Hi lexy183! Thank you so much for sharing your review with us. We are so happy that you enjoyed your stay at our hotel. Our apologies for the lack of view in the room you were given and for the breakfast not being what you...More

Reviewed 2 weeks ago via mobile

Found a deal pretty last minute on Expedia, so we could attend the Saints’ game and wanted something fairly close to the stadium. The Mercantile Hotel looked pretty decent, had a good location for what we wanted to do, and loved the price. When we...More

Date of stay: December 2018
Thank lionheart15
Response from funandmemorable, Guest Relations Manager at The Mercantile HotelResponded 2 weeks ago

Hi lionheart15. Thank you so much for sharing your experience with us! We are stoked that you had such an amazing time and loved our location, the price, the room with the awesome view and great drinks. I will make sure to share your feedback...More

Reviewed 3 weeks ago via mobile

We were able to score an awesome deal via Groupon so I was leery. Thankfully the great price was just the first of many benefits with The Mercantile. Sweet little living area with a big flat screen tv. There was a Keurig, microwave, and fridge...More

Date of stay: December 2018
Thank KathrynD381
Response from funandmemorable, Guest Relations Manager at The Mercantile HotelResponded 3 weeks ago

Thank you, KathrynD381, for sharing your feedback with us! We are so excited to hear that you enjoyed your stay at our hotel and got a great deal too! I'm happy that you loved the room, the view, and our wonderful staff. We can't wait...More

Reviewed 4 weeks ago via mobile

Perfect location with several great restaurants within walking distance. Friendly customer service. Newly renovated large rooms. Very clean. There was a record player with several records to choose from...super cool. Great stayMore

Date of stay: December 2018
Thank JoDee R
Response from funandmemorable, Guest Relations Manager at The Mercantile HotelResponded 4 weeks ago

Thank you, JoDee, for taking a moment to share you experience with us. We are so happy that you enjoyed yourselves and our location, friendly staff and renovations all helped you to have a 5-star stay! We hope that you are able to come back...More

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About
Description
The Mercantile Hotel New Orleans is a 90-room all-suites boutique hotel located in the heart of the historic Warehouse District in New Orleans, LA. We offer full-service parking valet, modern amenities, More Local Guides and close proximity to some of the best museums, restaurants and festivals in the Crescent City. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Concierge
Microwave
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Room Service
Restaurant
Bar/Lounge
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
90
Price range
US$123 - US$502 (Based on Average Rates for a Standard Room)
Location
United States > Louisiana > New Orleans > Warehouse/Central Business District / Central Business District / Arts District – Warehouse District
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
90
Price range
US$123 - US$502 (Based on Average Rates for a Standard Room)
Location
United States > Louisiana > New Orleans > Warehouse/Central Business District / Central Business District / Arts District – Warehouse District
Photos
Traveller (101)
Room & Suite (48)
Dining (2)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
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Questions & Answers
Ask a question
Suki29
2 November 2018|
AnswerShow all 3 answers
Response from funandmemorable | Property representative |
Hi Suki29! We strive to make sure the hotel is a restful place. If you have any problems let the front desk know! We hope to see you very soon! -Heather
0
Votes
Suki29
2 November 2018|
AnswerShow all 10 answers
Response from Debbie B | Reviewed this property |
Sorry for the delay in answering. The answer to your question was no. The experience was great. We were up high enough to see the city from a great view and not even any traffic noise.
0
Votes
476davidk
21 September 2018|
Answer
Response from Jill T | Property representative |
Sorry guys! That was a mistake. We are just starting the remodel on the lobby. It should be completed after Christmas. In the meantime it will not impact your stay and it will be so beautiful when it is done. Our GM is... More
0
Votes
Room Tips
"The king suite is roomy!"
rondateacher
06 Nov 2018
Read review
"Get a room on the upper floors, the view is phenomenal!"
debbiebV7314AT
27 Sep 2018
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"Room was nice and very clean."
SavanL
08 Aug 2018
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"If you choose to stay here, try to get a room away from the main street."
58ritchies
07 Aug 2018
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