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Best Western West Towne Suites

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650 Grand Canyon Dr, Madison, WI 53719-1044
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$96
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US$96
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US$95
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Agoda.comUS$96
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (39)
Room & Suite (54)
Dining (20)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/11/26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western West Towne Suites
Updated 20/11/26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 68 hotels in Madison
Location
Cleanliness
Service
Value
Travellers' Choice
Near West Towne Mall, this Madison Hotel is situated at a short drive from UW, Alliant Energy Center, CUNA, EPIC, University Research Park and downtown. Visitors to Reddan Soccer park, UW and VA Hospitals also prefer to stay here. This 100% smoke-free Hotel has free fast WI-FI and free cooked-to-order Breakfast. Hotel provides a 24-hour fitness facility and free pass to YMCA, 24-hour Complimentary Coffee, USA Today and Business Center. All Guest Rooms have luxurious Mattresses, microwaves, refrigerators.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Mini golf
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Kitchenette
Flatscreen TV
Hair dryer
Safe
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Spanish, Hindi
564Reviews10Q+A50Room tips
Traveller rating
  • 271
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  • 66
  • 38
  • 27
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Popular mentions
67rline wrote a review 05 Sep
Boston, Massachusetts1 contribution
Suite layout makes for quiet sleeping in the back of the room. Hot breakfast was good. Appreciated that the dining room windows were open for fresh air and ventilation during Desk staff was extremely helpful and accommodating when we needed a different room for scent sensitivity.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Travis Blair, Sales at Best Western West Towne Suites
Responded 1 week ago
Hi 67rline, Thank you for your kind review and for taking the time to write it. We look forward to your future visits. Safe travels,
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Erin B wrote a review Jul 2021
15 contributions3 helpful votes
Hotel's Favourite
The hotel was very clean, spacious and even with the changes to the breakfast due to Covid, it was an excellent breakfast. My stay exceeded my expectations and I will totally try to stay here again the next time I visit the area.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Travis Blair, Sales at Best Western West Towne Suites
Responded 20 Jul 2021
Dear Erin B, We love hearing about such great stays at our hotel! It makes all of the hard work feel so rewarding. Thank you for sharing your experience!
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jjanick wrote a review Aug 2021
1 contribution
We will stay here again. The staff was very friendly and rooms were very clean. The breakfast was made to order and also had other items on the breakfast bar area with enough options. We have stayed here a couple of times and will do so again in the future.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Travis Blair, Sales at Best Western West Towne Suites
Responded 3 weeks ago
We appreciate your continued loyalty! Thank you JJANICK!
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700carolew wrote a review Aug 2021
surprise, United States3 contributions2 helpful votes
Could have usb receptacles in the rooms. Luckily we brought a multi usb plug and extension cord. Nice made to order breakfast. Decaf coffee Luke warm. Nice size room/ suite with two TVs. Frig and microwave. Didn’t like the soak tube used as a shower. Slippery. Not sure all the rooms had the soak tub.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Travis Blair, Sales at Best Western West Towne Suites
Responded 3 weeks ago
Dear 700Carolew, We know your time is valuable and we appreciate the detailed feedback you’ve provided. We will use it to continue to improve😊
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Elizabeth F wrote a review Aug 2021
3 contributions
Had to ask for pots, pans and dishes to use kitchen area. Handles missing on some cabinets. Overall pleasant stay. Pet friendly. Excellent hot breakfast with multiple options . Very helpful and friendly staff.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Travis Blair, Sales at Best Western West Towne Suites
Responded 3 weeks ago
Hi Elizabeth, Thank you for your review. We’ve had our maintenance staff address the cabinets in your room. For sanitation purposes , Kitchenware is always by request. But a quick phone call to our staff and we will have it to you right away! Thank you for choosing BEST WESTERN West Towne Madison!
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PRICE RANGE
US$80 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western west towne hotel madison, best western madison, madison best western
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
101
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Frequently Asked Questions about Best Western West Towne Suites
Which popular attractions are close to Best Western West Towne Suites?
Nearby attractions include FlannelJax's Madison (0.4 km), Elver Park (0.3 km), and Ultrazone Laser Tag (0.1 km).
What are some of the property amenities at Best Western West Towne Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western West Towne Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western West Towne Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western West Towne Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western West Towne Suites?
Conveniently located restaurants include Saigon-Noodles Vietnamese Restaurant, Sa Bai Thong, and The Melting Pot.
Are there opportunities to exercise at Best Western West Towne Suites?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Best Western West Towne Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Best Western West Towne Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western West Towne Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Best Western West Towne Suites?
The staff speaks multiple languages, including English, Spanish, and Hindi.