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Tru by Hilton Madison West

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8102 Watts Rd, Madison, WI 53719-3800
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$113
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (40)
Room & Suite (30)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/08/18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tru by Hilton Madison West
Updated 21/08/18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 68 hotels in Madison
Location
Cleanliness
Service
Value
Travellers' Choice
Say hello to a hotel experience that’s vibrant, affordable and pet-friendly so you can bring the whole family when you travel. Located on Madison’s west side, we are near the University of Wisconsin, Camp Randall Stadium and Madison’s biking and hiking trail system that covers over 200 miles for you to discover the best trails for your type of fun. Enjoy popular attractions located within minutes of our hotel such as the Cave of the Mounds and West Towne Mall where you can find a variety of restaurants and shops. During downtime, work out with barre, cardio and free weights in our extensive fitness center. Whether you are here to visit nearby businesses like Epic Systems, or exploring our beautiful city for an adventurous getaway, Tru by Hilton delivers an exceptional experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Billiards
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Seating area
Clothes rack
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
219Reviews1Q+A9Room tips
Traveller rating
  • 124
  • 45
  • 23
  • 13
  • 14
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Popular mentions
mholm2021 wrote a review 21 Sep
Eden Prairie, Minnesota1 contribution
Room was comfortable, unique, & had everything we needed. Beautiful fire pit in front of the hotel for gathering friends or family. Dog friendly with lots of walking areas around hotel & pet waste stations on both ends of the hotel. Would definitely choose to stay again!
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Review collected in partnership with Tru by Hilton
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Justin Salisbury, General Manager at Tru by Hilton Madison West
Responded yesterday
Hello mholm2021 ! thanks so much for the review and for taking a few minutes to share you experience. We are really glad the hotel was a good fit for you. Hope you'll stay with us again next time your visiting Madison. Best Wishes, JS
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Cheryl D wrote a review Aug 2021
Minneapolis, Minnesota50 contributions31 helpful votes
Hotel's Favourite
We stayed during my son’s college drop off. The hotel was about 20 minutes from my he Madison campus. The hotel seems newer. It was nice and clean, friendly staff, the bed was very comfy. The hotel also has a pool table, workout room, and a lot of areas for working. We enjoyed a free breakfast buffet. The rooms aren’t huge but it perfectly adequate for one night.
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Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Justin Salisbury, General Manager at Tru by Hilton Madison West
Responded 4 weeks ago
Hi Cheryld434 ! Thank for reviewing the Tru by Hilton Madison West. We are glad to hear that the hotel was clean and the staff were friendly. Hope you'll have a chance to stay with us again next time you're in Madison visiting. Best Wishes, js
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USATraveler73 wrote a review Aug 2021
Leesburg, Virginia41 contributions50 helpful votes
This is my 1st and last stay at this Hilton Brand. I was looking forward to the experience but quickly found out that it was just a bad one. There was no shuttle service (local or airport), there was no safe, there was no loaner umbrellas to walk locally since no shuttle, no hot tub, no attention to towel cleanliness— on several occasions they we beige and dingy. The touted breakfast experience is nothing superior and on par with other restaurants. Having to call for daily towel service and having no room service for the nightly rate, was price gouging. The front manager to the staff all seemed very “green” in the hotel industry.
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Date of stay: September 2021Trip type: Travelled on business
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Response from Justin Salisbury, General Manager at Tru by Hilton Madison West
Responded 3 weeks ago
Hello USATraveler73, thank you for sharing your experience at the Tru Madison West. I'm sorry to hear that our amenities did not meet the mark. We'll take your comments under consideration and use your feedback to make sure we're delivering the best service possible at the Tru by Hilton Madison West. If there is anything else we can do for you on this or any other matter please let me know. Sincerely, js
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YummyAngelZ wrote a review Aug 2021
Madison, Wisconsin1 contribution
Breakfast is perfect everything is perfect. Clean, nice employees, cool rooms, dogs allowed. Will never stay anywhere else. The cleaning ladies were nice and I love how maintenance is only done by request. No people knocking on the door at 8am.
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Review collected in partnership with Tru by Hilton
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Justin Salisbury, General Manager at Tru by Hilton Madison West
Responded 12 Aug 2021
Hi ! thanks for taking a minute to review the Tru by Hilton Madison West. We are so glad to hear you enjoyed your recent stay, hope you'll have the chance to visit again soon.
Read more
jdjsl wrote a review Jul 2021
1 contribution
This is the new Tru after COVID. It is clean and safe. Nothing more nothing less. Short on staff , powder eggs . Short selection on breakfast items and 3 selections of tea. Sad, the industry has been badly impacted.
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Review collected in partnership with Tru by Hilton
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Justin Salisbury, General Manager at Tru by Hilton Madison West
Responded 12 Aug 2021
Hello jdjsl, we are making some great improvements on our staffing levels at the hotel and working to make sure breakfast is a great experience for all. Hope you'll have a chance to visit again soon give us another try. Best Wishes
Read more
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PRICE RANGE
US$88 - US$155 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
106
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Frequently Asked Questions about Tru by Hilton Madison West
Which popular attractions are close to Tru by Hilton Madison West?
Nearby attractions include Point Cinema (0.3 km), R.P. Adler's Pub & Grille (0.2 km), and West Towne Mall (1.2 km).
What are some of the property amenities at Tru by Hilton Madison West?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Tru by Hilton Madison West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Tru by Hilton Madison West?
Guests can enjoy free breakfast during their stay.
Is parking available at Tru by Hilton Madison West?
Yes, free parking is available to guests.
What are some restaurants close to Tru by Hilton Madison West?
Conveniently located restaurants include RP Adler's Pub & Grill, Bonefish Grill, and La Baguette.
Are there opportunities to exercise at Tru by Hilton Madison West?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Tru by Hilton Madison West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Tru by Hilton Madison West?
Many travellers enjoy visiting Frank Lloyd Wright House Madison (6.4 km).
Does Tru by Hilton Madison West have any great views?
Yes, guests often enjoy the city view available here.
Is Tru by Hilton Madison West accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.