We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton Hot Springs Hotel & Spa

Save
Share
400 Convention Blvd, Hot Springs, AR 71901-4203
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Price Match Guarantee
US$188
US$154
View deal
Free cancellation until 21/09/15
Reserve now, pay at stay
Booking.com
Orbitz.com
Hotels.com
Travelocity
ZenHotels.comUS$188
View all 16 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (270)
Room & Suite (96)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
Read more
Updated 20/07/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Hot Springs Hotel & Spa
Updated 20/07/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 49 hotels in Hot Springs
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center!
Read more
Room & Suite (96)96
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Centre with Internet Access
Paid private parking on-site
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Green
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1771Reviews23Q+A100Room tips
Traveller rating
  • 1 000
  • 415
  • 182
  • 95
  • 79
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Doug M wrote a review 12 Jun
1 contribution
This is an older Embassy Suites badly in need of a room refresh/upgrade. The carpet was dirty and stained, the curtains torn, stained and frayed on the bottom, toilet seat broken, etc. The management and staff are indifferent and not helpful, We stayed here to be walking distance from downtown but wish we had stayed at newer Hilton properties in Hot Springs. Will never come back.
Read more
Date of stay: June 2021
Value
Service
Sleep Quality
Helpful
Share
Response from Hotel Management, Marketing at Embassy Suites by Hilton Hot Springs Hotel & Spa
Responded 1 week ago
Dear dougmH9175FS, I'm very sorry that we disappointed you with both our accommodations and hospitality. Fresh accommodations and warm hospitality are our business, so I regret that we let you down. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that we care about you and your stay. Sincerely, Alicia Lavin General Manager
Read more
Linda72113 wrote a review May 2021
Little Rock, Arkansas42 contributions8 helpful votes
Hotel's Favourite
We have stayed at this property multiple racing weekends for the last 6 years. They love my dog! So convenient to hiking and great restaurants! Will stay there in the future! So convenient to downtown, racetrack, casino and fee shuttle to most of this!
Read more
Review collected in partnership with Embassy Suites Hotels
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Hotel Management, Marketing at Embassy Suites by Hilton Hot Springs Hotel & Spa
Responded 09 May 2021
Dear Linda72113, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our location and pet-friendly accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We are humbled to be your hotel of choice. Best, Alicia Lavin General Manager
Read more
toby292 wrote a review 08 Jun
1 contribution
Very nice, clean rooms. Only gripe is they didn’t have biscuits and gravy at breakfast, that’s my sons favorite. Lol Everyone was nice, and helpful. Safe, fridge, and microwave in room. Felt safe being there. We loved it!!
Read more
Review collected in partnership with Embassy Suites Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Hotel Management, Marketing at Embassy Suites by Hilton Hot Springs Hotel & Spa
Responded 2 weeks ago
Dear toby292, Offering clean accommodations and cheerful service are core goals of the staff so it is great to hear that we delivered. Your feedback, which underlines some of our strengths as well as providing some areas for improvement, is very much appreciated. Thank you for staying at our hotel and please come see us again. Best, Alicia Lavin General Manager
Read more
SoCalRoadWarrior wrote a review 06 Jun
Yorba Linda, California10 contributions2 helpful votes
I say "better than expected" because I have come to expect less of every hotel we visit these days. My wife and I have been traveling a lot, on the road, and many of the hotels are still using Covid as a reason to suck. We did not find this to be the case at the Embassy Suites in Hot Springs. The location was perfect, which is not due to staff effort, but it is worth mentioning. The things that earned our 5 star review are the breakfast, cleanliness, and evening social. We have no complaints about our room at all. We have been to other Embassy Suites that are using Covid as a reason to not do a good job. That was not our experience here. There were some compromises, but I understand that people have businesses to run. I appreciate anyone that is willing to put a few bucks into providing a better experience for their guests, and this is one of those places. The breakfast was very good and plentiful. They had made-to-order omelets, done in a way that I think the maskers and non-maskers could appreciate. The evening social was nice with draft beers, wine, margaritas, and a special punch concoction. I was just glad that they were doing anything, as so many of the places we visit are wiggling out of hosting these events. If we are in Hot Springs, I will not think twice about booking at the Embassy Suites. If I have to complain about anything, just for the sake of fairness, the premium suites are just more money for some inexpensive snacks. I would have needed to go back for snacks several times per day to ever break even on that deal, but I think it is more of a Hilton thing than it is something unique to this hotel. The only reason I booked a premium suite this time is that it was the only thing left with a king bed. So for an extra 30 dollars/day, I got some candy bars and sodas. Not great, but I did not mind overpaying to keep people working and to have a nice experience for ourselves. For what it is worth, I am writing this review from a different Embassy Suites in a different state and this one is garbage compared to that one. They did a very good job in Hot Springs, as far as we are concerned.
Read more
Date of stay: June 2021
Rooms
Location
Service
1 Helpful vote
Helpful
Share
Response from Hotel Management, Marketing at Embassy Suites by Hilton Hot Springs Hotel & Spa
Responded 2 weeks ago
Dear b722Excj5, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. Your feedback, which highlights our successes and areas for improvement, helps us to achieve that goal. We look forward to your return trip. Best, Alicia Lavin General Manager
Read more
maxijet1 wrote a review 06 Jun
Dallas, Texas218 contributions53 helpful votes
Location, room size, happy hour and breakfast are a nice plus. But much work is needed on customer service. This is my second Hilton branded stay in as many months and in both cases digital key and check in failed. Why bother offering the perk if it can't be fulfilled? When alternative rooms were offered, clerk claims to have never been in a room so couldn't answer my questions about what I would be settling for if I chose her selection. And honestly, I wasn't really given a choice. I understand it was a busy holiday weekend, but that is still no substitute for proper service. Can't say the hotel made me feel safer during a covid era as hand sanitizing stations were scarce or empty sometimes. Room was reasonably clean. So much for being a Hilton Honors member.
Read more
Review collected in partnership with Embassy Suites Hotels
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Hotel Management, Marketing at Embassy Suites by Hilton Hot Springs Hotel & Spa
Responded 2 weeks ago
Dear maxijet1, I sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, the feedback provided has been reviewed by our team to ensure we consistently deliver upon guest expectations. I would love the opportunity to regain your confidence and demonstrate our commitment to customer service, so we hope you will consider a return visit. Thank you for staying with us. Sincerely, Alicia Lavin General Manager
Read more
Previous
123456
PRICE RANGE
US$155 - US$260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites hot springs hotel hot springs, hot springs embassy suites
LOCATION
United StatesArkansasHot Springs
NUMBER OF ROOMS
246
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Embassy Suites by Hilton Hot Springs Hotel & Spa
Which popular attractions are close to Embassy Suites by Hilton Hot Springs Hotel & Spa?
Nearby attractions include A Narrow Escape (0.6 km), Escape Hot Springs (0.5 km), and Fordyce Bathhouse (0.6 km).
What are some of the property amenities at Embassy Suites by Hilton Hot Springs Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Hot Springs Hotel & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Hot Springs Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Hot Springs Hotel & Spa?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Embassy Suites by Hilton Hot Springs Hotel & Spa?
Conveniently located restaurants include Kilwins, The Pancake Shop, and Ohio Club.
Are there opportunities to exercise at Embassy Suites by Hilton Hot Springs Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Embassy Suites by Hilton Hot Springs Hotel & Spa located near the city centre?
Yes, it is 0.4 km away from the centre of Hot Springs.
Are any cleaning services offered at Embassy Suites by Hilton Hot Springs Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton Hot Springs Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Hot Springs Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.