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The Hotel Hot Springs

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305 Malvern Ave, Hot Springs, AR 71901-5445
COVID-19 update: See the added health and safety measures this property is taking.Read more
7 people are viewing this hotel
Booking.com
US$194
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Free cancellation until 21/10/30
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Priceline
US$194
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Free cancellation until 21/10/30
Reserve now, pay at stay
Hotels.com
US$194
US$146
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Free cancellation until 21/10/30
Expedia.comUS$146
Orbitz.comUS$146
CheapTicketsUS$146
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (145)
360
Panoramas (12)
Room & Suite (140)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/01/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/01/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 49 hotels in Hot Springs
Location
Cleanliness
Service
Value
The Hotel Hot Springs is located in downtown Hot Springs with a beautiful view of the Ouachita Mountains and is connected to the Hot Springs Convention Center. We rise 14 stories high and offer 196 guestrooms. Our guests enjoy our renovated restaurant which features over 40 TV's in a high energy sports atmosphere, state of the art banquet/meeting facilities and completely renovated rooms.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Business Centre with Internet Access
Conference facilities
Concierge
Non-smoking hotel
24-hour front desk
Electric vehicle charging station
Car park
Wifi
Bar / lounge
Restaurant
Vending machine
Banquet room
Meeting rooms
ATM on site
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Room features
Air conditioning
Housekeeping
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
911Reviews17Q+A100Room tips
Traveller rating
  • 391
  • 242
  • 141
  • 70
  • 67
Time of year
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Popular mentions
Pioneer576323 wrote a review 22 Jun
19 contributions
+1
I was shocked. The bathroom had a towel on floor, dried toothpaste on countertop and in sink, water spots on mirror, and the toilet paper looked like it had gotten wet on one side and left to dry. There was a dirty towel hanging on rack inside closet and empty candy wrappers on shelf, the room had water spots and fingerprints on full-length mirror, dried coffee cup ring on bedside table, a huge nasty looking stain on mattress cover, the coffee maker was disgusting, and tall lamp was broken with visible wires hanging. There's no way the room was cleaned or fogged for COVID.
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Date of stay: June 2021Trip type: Travelled on business
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vslack wrote a review 21 Jun
Longview, Texas12 contributions
ROACHES. Do not stay here!!!!!. We saw one huge one when we got off of the elevator to go to our room 1107 and then we saw 5 in our room that night. We immediately checked out and left. The front desk told us they just sprayed so they are going to come out. Yea ok. I wish I would have read the reviews before booking. There were no other hotel rooms that night so we had to just drive back home. I would have rather done that then ever stay there. This was so disappointing. That hotel is suppose to be one of the best but it is the worst one I’ve EVER been to.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Parking is horrible. The garage is down the street
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SkyeBlue032 wrote a review 19 Jun
Little Rock, Arkansas1 contribution1 helpful vote
I would have expected A LOT better for the price they charge. The filthy lobby floors were a good indicator of what to expect during our stay— not swept and definitely not mopped. Elevators were equally as disgusting not to mention hot and slow. Carpeting is in dire need of cleaning and really that goes for the whole establishment. The cleanliness of our room was no better and I must say, I was thrilled I had some disinfecting wipes in my purse, because they were absolutely necessary to stay there. Several hairs left on the shower walls and what I hoped were beard clippings on the shower floor. The shower did not look like it had been cleaned AT ALL. Needless to say- we didn’t use it. The towels were old and rather stained. The fridge had not been cleaned- upon opening to store some water, I was greeted with some sort of dried food and beverage stains. I really hope our bed linens were new, but thinking now after the fact, probably not. Breakfast was inedible, watered down gravy, stale biscuits and undercooked sausage casserole of some kind. Did not see any coffee being served, trust me I looked, as the coffee maker in our room had clearly not been cleaned, just gross. The one night there was one night too many and I was more than happy to check out. For as many good reviews this hotel has, I certainly didn’t see how it was possible. To sum it up- major disappointment.
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Date of stay: June 2021
1 Helpful vote
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Jeff H wrote a review 15 Jun
1 contribution
My wife and I are staying here for a few days on an away from kids, jobs vacation. We checked in on Sunday night June 13th 2021. A little rundown, but nothing horrible. Take note the parking for the hotel is a small empty lot or a parking garage just down the road. The part I'm writing this review about happened Monday night after we had been out walking around all day exploring the town. We can into our room 1114 and I noticed a 2 inch long roach run under the bed, couldn't get to a shoe fast enough to kill it. We left Tesday to go do some other activities and when we got in the car with a Walmart bag from the room thst we had unopened snacks and drinks we bought on the trip there was a 1 inch long roach in the Bag. I had put this bag in the refrigerator after seeing the huge 2 inch roach run under the bed. If you stay here look out for the pests, apparently they forgot to call the exterminator during the pandemic!!! Will not be staying here again!!!
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Date of stay: June 2021Trip type: Travelled as a couple
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amohr856364 wrote a review 11 Jun
Houston, Texas1 contribution
When we checked in the agent was super nice. The room had dust on the headboard and the Keurig was super dirty. We did not use it. We asked for a different room and they kindly moved us right away. The new room was in better condition, but still covered in dust on the headboard. And the Keurig was still dusty as well, but cleaner. The restaurant was understaffed so we had to wait for a while for our food. The food was ok. The server was super nice. The front desk agent was also super nice. After the first night our stay was pleasant.
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Review collected in partnership with this hotel
Date of stay: June 2021
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PRICE RANGE
US$112 - US$205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the austin hotel hot springs, the austin convention hotel and spa, austin hotel hot springs
LOCATION
United StatesArkansasHot Springs
NUMBER OF ROOMS
200
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Frequently Asked Questions about The Hotel Hot Springs
Which popular attractions are close to The Hotel Hot Springs?
Nearby attractions include A Narrow Escape (0.2 km), Escape Hot Springs (0.2 km), and Fordyce Bathhouse (0.4 km).
What are some of the property amenities at The Hotel Hot Springs?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Hotel Hot Springs?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Hotel Hot Springs?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Hotel Hot Springs?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Hotel Hot Springs?
Conveniently located restaurants include Steinhaus Keller, Copper Penny Pub, and SQZBX Brewery & Pizza Joint.
Is The Hotel Hot Springs located near the city centre?
Yes, it is 0.09 km away from the centre of Hot Springs.
Does The Hotel Hot Springs offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Hotel Hot Springs?
Many travellers enjoy visiting Fordyce Bathhouse (0.4 km), Buckstaff Bathhouse (0.4 km), and Medical Arts Building (1.0 km).
Does The Hotel Hot Springs have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Hotel Hot Springs accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.