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The Edgewater Hotel

Overview
402 River Rd, Gatlinburg, TN 37738-3200 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
About
Description
Redefining your Smoky Mountain lodging experience! In room micro-fridges, private balconies, complimentary continental breakfast, hotel wide WIFI, year round swimming are just a few privileges extended to you, More our valued guest. Located "right smack in the center of Gatlinburg" at the entrance of the Great Smoky Mountains National Park and next to Ripleys Aquarium of the Smokies, our location is both perfect and convenient. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
205
Price range
US$104 - US$182 (Based on Average Rates for a Standard Room)
Location
United States > Tennessee > Sevier County > Gatlinburg
Nearby
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Reviews & more
1 123Reviews
442Photos
33Q+A
100Room tips
Traveller rating
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Time of year
Traveller type
Language
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  • English
Show reviews that mention
Made a trip to Gatlinburg for the Christmas parade. Chose to stay at the Edgewater due to the downtown location. I haven't stayed at the Edgewater in over 25 years. It has been a mainstay hotel in Gatlinburg for decades.It looked as if there have been building renovations in rece
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We came here on a last minute day trip and didn't book a room but when we called the staff were Easter to help us and got us a room. Such nice staff and a wonderful continental breakfast. Would recommend this hotel to anyone and we would stay here again.
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This is one of my favorite spots to stay. Always pleasant. Indoor pool and hot tubs are awesome. Rooms are nice. Location is FANTASTIC! You can walk to everything. Being affordable is another bonus! Can’t wait till next visit.
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The hotel was nice. The rooms were comfortable and quiet. We thought we booked a river view or mountain view but received a rear view of the maintenance bins and a wall of trees. Little disappointed. Heated pool was a plus, hotel towels were small. The continental breakfast was a
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Response from joann001, Front Office Manager at The Edgewater Hotel
Responded 2 weeks ago
Thank you for reviewing your recent stay at the Edgewater. I apologize that your view was not satisfactory. We do our best to honor all requests and again I apologize that we did not have the river available. We will begin a complete room renovation project in January, 2019 and hope to see you again after it's completion in June. We will do our best to offer you a riverside view for your visit. Best Regards,
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My husband, granddaughter and I stayed here a couple days in November 2018. It was a very clean,spacious room and the balcony was a plus. Our 5 year old granddaughter enjoyed the pool. We decided to head back early due to our granddaughter having a slight fever, so we go and load
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Response from joann001, General Manager at The Edgewater Hotel
Responded 2 weeks ago
Thank you for commenting regarding your stay at the Edgewater. I sincerely apologize for the unexpected encounter with the bear. I hope your granddaughter wasn't scared. I'm glad that other than this unfortunate experience, your stay at the Edgewater was a positive one. We look forward to hosting you again when you are next in the Gatlinburg area. Best Regards,
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Vent pipe rusted completely through made me worry about carbon monoxide inside
Old parts on top of the roof of building outside my balcony
Back parking lot view from balcony
Hair in Whirlpool tub
Professional photo exclusively commissioned by TripAdvisorThe Edgewater Hotel
The Double Queen Room (River View) at The Edgewater Hotel
Previous
if you stay at this hotel, and the parking is full at the hotel parking area, where do you park?
The hotel does have a parking problem. Even though they have attempted to park vans on one level and compacts on another there is no way to enforce that or to determine the number of each that will be needed. Also, if you are parked next to a truck or SUV of which there are many it is nearly impossible to fit into what is available. The off site parking is over a block away in a vacant lot. Not desirable for security reasons. Street parking is first come first serve for anyone who can find a spot they can parallel park in. The best option for them is to offer to provide parking in the paid lot across the street on the hotel's dime.
1 vote
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Laundry for guests?
no it does nto
0 votes
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Are 18 year olds allowed to check in at this hotel?
Do you take small pets
they are correct...no pets allowed.
0 votes
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Will the outdoor portion of the pool be open in November? Or just the inside? I saw it's an indoor/outdoor pool.
mrsschnegg I'm sending you a correction! The indoor/outdoor pool is open year round. It just closes at 11pm every night. There's no way to partition it off. I hope you enjoy your stay. It's a great hotel. Service is great & their breakfast buffet is delicious.
1 vote
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Previous
"Ask for a front River view room that has been updated"
"Mountain side is not a great view"
"Ask for a river view"
"Try to ask for a front side river room....you can see the lights of Gatlinburg!"
"Do not stay in a room that faces the rear!"
Previous
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