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Courtyard Gatlinburg

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Traveller (239)
Room & Suite (113)
Pool & Beach (27)
Overview
  • Excellent73%
  • Very good21%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“fire pit”(57 reviews)
“starbucks coffee”(10 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Offers from Courtyard Gatlinburg
Special Offer: Member Rates
Hotel packages
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (409)
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405 results
Traveller rating
285
86
15
11
8
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285
86
15
11
8
Show reviews that mention
All reviewsfire pitstarbucks coffeecourtyard marriottthe main stripconvention centerlarge hot tubbeautiful hotelspace needleshort walkrooms are spaciouslobby areawithin walking distancebedroom suitevisiting gatlinburgperfect stayloved this hotelindoor pool
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1 - 5 of 405 reviews
Reviewed 3 days ago

This is a very nice, clean, well staffed, customer friendly hotel. We were very pleased with everything. A beautiful outside patio area where the hot tub is located along with an outdoor fire, lounge chairs and great ambiance was a great place to unwind after...More

Thank HANNAH S
Response from Lynn E, Manager at Courtyard GatlinburgResponded 2 days ago

Thanks for the comments and the feedback. We really appreciate you staying with us, and we trust you will stay with us again when you come back to Gatlinburg.

Reviewed 3 days ago via mobile

Very late in submitting this, but we had an excellent stay at this property! We upgraded to one of the fireplace rooms and our daughter loved it! Room was spacious and very quiet. The location is outstanding - loved being so close to the National...More

Thank James S
Response from Lynn E, Manager at Courtyard GatlinburgResponded 2 days ago

Thanks for letting us know your comments and feedback; we always enjoy hearing from our guests. We hope you will stay with us again the next time you visit Gatlinburg.

Reviewed 1 week ago via mobile

I attempted to check-in to my room (which had been reserved weeks earlier) at 5:30pm but was told no rooms were available yet. I noticed multiple people waiting in the lobby - apparently for the same reason - so this issue was not limited to...More

1  Thank Lancgirl
Response from Lynn E, Manager at Courtyard GatlinburgResponded 5 days ago

Thank you for letting us know how we didn't meet your expectations. I sincerely apologize for this. Last week was a very challenging week for us due to Easter holiday and spring break running together so we had some housekeeping issues which caused our rooms...More

Reviewed 1 week ago via mobile

We stayed at this hotel for the easter weekend. Experience at the restaurant was great, they took care of us for the whole evening with awesome food and drinks. We had a king size room which didn’t have any windows we could open. Since we...More

1  Thank Payal N
Response from Lynn E, Manager at Courtyard GatlinburgResponded 1 week ago

Thanks for the comments and feedback concerning your recent stay with us here in Gatlinburg. We really appreciate you staying with us. Unfortunately, our windows do not open in our rooms for safety reasons. We do have rooms with balconies, but very few of them...More

Reviewed 2 weeks ago via mobile

Great location. Nothing negative to say....but nothing wonderful either. I’ve been to Gatlinburg too many times to count & have been more impressed with the value in other accommodations. Complimentary basic coffee & water in the lobby would go a long way. Nice place, but...More

1  Thank HNally
Response from Lynn E, Manager at Courtyard GatlinburgResponded 2 weeks ago

Thank you for the comments and your feedback; we greatly appreciate them. We hope you enjoyed your stay with us while in Gatlinburg, and hope to see you very soon again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$133 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (239)
Room & Suite (113)
Pool & Beach (27)
Dining (9)
Amenities (13)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
patriciawX3027AB
24 February 2018|
AnswerShow all 8 answers
Response from Diane W | Reviewed this property |
No, but next door is a cute store with a restaurant. We had a great breakfast there. Not expensive at all. The Courtyard had complimentary coffee.
0
Votes
patriciawX3027AB
24 February 2018|
AnswerShow all 4 answers
Response from Sherie K | Reviewed this property |
No, you have to pay for it; your best bet is to walk up the street to the Log Cabin Pancake House. Excellent food and reasonably priced.
0
Votes
sunnysett
14 December 2017|
AnswerShow all 4 answers
Response from Thomas C | Reviewed this property |
No Pets permitted but the hotel was outstanding!
1
Vote
Room Tips
"Request a room with a balcony. Not sure if all of them do."
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"Top floor has awesome views."
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"Rooms with balcony facing downtown are a must for New Years Eve"
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"The rooms with 2 queen beds are a good bit larger than the King bed rooms."
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