What are some of the property amenities at Candlewood Suites Vancouver-Camas, an IHG Hotel?

Some of the more popular amenities offered include free wifi, a fitness centre, and free parking. See all property amenities.

Which room amenities are available at Candlewood Suites Vancouver-Camas, an IHG Hotel?

Top room amenities include a kitchenette, air conditioning, and a refrigerator. See all room amenities.

Is parking available at Candlewood Suites Vancouver-Camas, an IHG Hotel?

Yes, free parking is available to guests. Learn more.

What are some restaurants close to Candlewood Suites Vancouver-Camas, an IHG Hotel?

Conveniently located restaurants include Roots Restaurant and Bar, MOD Pizza, and Di Tazza. See all nearby restaurants.

Are there opportunities to exercise at Candlewood Suites Vancouver-Camas, an IHG Hotel?

Yes, guests have access to a fitness centre during their stay. Learn more.

Are any cleaning services offered at Candlewood Suites Vancouver-Camas, an IHG Hotel?

Yes, dry cleaning and laundry service are offered to guests. See all property amenities.

Are pets allowed at Candlewood Suites Vancouver-Camas, an IHG Hotel?

Yes, pets are typically allowed, but it's always best to call ahead to confirm. Learn more.

Does Candlewood Suites Vancouver-Camas, an IHG Hotel offer any business services?

Yes, guests have access to a business centre and meeting rooms during their stay. See all property amenities.

Are there any historical sites close to Candlewood Suites Vancouver-Camas, an IHG Hotel?

Many travellers enjoy visiting Columbia River Highway (13.0 km), Fort Vancouver National Historic Site (14.4 km), and Officers' Row (15.3 km). See all nearby attractions.

Is Candlewood Suites Vancouver-Camas, an IHG Hotel accessible?

Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm. Learn more.

CANDLEWOOD SUITES VANCOUVER-CAMAS, AN IHG HOTEL - Reviews & Price Comparison (WA)

tropicalsunshinegirl wrote a review Aug 2021

The Dalles, Oregon7 contributions3 helpful votes

Deceiving

We stayed at this hotel for one night for convenience in addition it appeared to be a brand new hotel. Initially we were happy with the room and the kitchenette. UNTIL we found DRUG paraphernalia in one of the cupboard while trying to make a pot of coffee the next morning. We notified the front desk, showed them the picture asked them to warn the housekeeping staff and asked for compensation. 20 bucks was the amount they discounted. Unbelievable. This situation could have had a much different outcome had there been fentynal or something else.

Date of stay: August 2021

Cleanliness

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Response from IHG Service, Owner at Candlewood Suites Vancouver-Camas, an IHG Hotel

Responded 15 Dec 2021

Dear tropicalsunshinegirl, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize that your room was not properly cleaned. I have sent you a private message to reaffirm my apologies. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService

IamAReviewerr wrote a review Jul 2021

IamA3 contributions2 helpful votes

Horrible

What would have made this stay better was... Give us the room that we reserved that was on our confirmed reservation instead of lying and saying we didn't reserve it. Fix the majorly damaged wall behind the recliner where the recliner hits the wall and the foot-long ripped box spring. Check and make sure that the protective plastic on the coffee cups isn't ripped so they're sanitary. Filthy black marks on the ends of the paper towel rolls. No hair conditioner in the shower dispenser. Fix bathroom fan that doesn't run. Change bathroom light over vanity that is so dim you can hardly see. Clean dirty walls. Water runs out from handicap shower all over bathroom floor because the shower floor is higher than bathroom floor. Completely chipped toilet lid. Brand new hotel and it already looks rundown. This was a very uncomfortable stay and we won't be back. Will not recommend to anyone. Another thing that would not be helpful is if I receive a boilerplate response.…

Date of stay: June 2021Trip type: Travelled

Helpful

NW Native wrote a review Sep 2020

1 contribution

DO NOT STAY HERE

At this point, I have visited with no less than 3 hotel staff and 5 guest relations. I have not been called back - not once - by any of the staff at this location - even the Manager. I do hope that the owner reads this review. Complaint - limited sleep for my wife and I due to dogs barking and twice dogs fighting in the hallway late and night and early in the morning - I canceled and six-night stay after one night and after much time spent planning this as a result of being put on first level alert due to the fires. First call - I called the front desk and was informed that they would check to see if they could move us. It was already 10:30 at night and after listening to the dogs' bark for over two hours so far. No effort made by staff to come to our floor or call the folks in their room to keep the dogs quiet - no less than two dogs near us. This continued for almost the whole night and did not stop until the very early hours in am. We decided to leave after only one night of our 6 night stay, and I informed front desk attendant about why we were cutting short our stay. No effort was made to make things right or inform the manager about our concern - nothing. What did happen is that I was told that I needed to call IHG to have my points credited back for the nights I did not stay. The front desk did not offer to immediately credit back for nights not stayed- she did not even know how to go about this?? I had to call IHG directly to get my points back. I have not received a follow-up call by the manager to make things right. She did offer, indirectly via IHG guest relations, a $25.00 credit for an original six-night stay - what a joke and insulting to boot. My company is a Global Company that lists IHG properties as a "Most Preferred" hotel, and I usually stay at Holiday Inn Express & Suites, Staybridge, etc.. I have stayed and dozens of hotels and never treated this way as a guest, and I will never stay at this location again. I absolutely advise that you do not either. Reason for Visit:Fires in the area - Travel Tips:Do not stay here ConsStaff, poor guest relations, terrible customer service, poor management follow up…

Date of stay: September 2020

Rooms

Location

Service

Trip type: Travelled

Room Tip: Do Not Stay at this Location - Traveler beware

See more room tips

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Response from IHG Service, Owner at Candlewood Suites Vancouver-Camas, an IHG Hotel

Responded 27 Sep 2020

Hi NWFAN4mylife, I'm glad you choose our hotel for your visit to Vancouver. Thank you for staying. We promise a comfortable and convenient experience for all of our guests. I'm sorry you experienced issues with your stay, mainly with the sound insulation and staff service. I can see these dampened your visit. Trust that I alerted our management about this so we can make the necessary changes to better our service. We appreciate your feedback about your stay and looking forward to your next travel. Many Thanks, Rein D Case Manager IHGService

Emma N wrote a review Aug 2020

Appleton, Wisconsin8 contributions2 helpful votes

The Best Part About Staying At This Hotel Was Leaving

In the many times I have been a guest at a hotel, I have never been treated as poorly as I was at the Candlewood Suites. My husband I arrived around 6:30 p.m. and stood at the front desk for more than five minutes while the employee sat in the break room within our sight. She glanced at us more than once as she ate her dinner and not once did she get up to greet us. I had to leave the lobby and find the courtesy phone to dial the front desk in order to get her attention. When she did stand up, she didn't welcome us and only asked for identification and payment, slid us a key and went back to the break room. When we got into our room, we noticed paneling missing from the moulding on the bottom wall, the conditioner pump was completely empty in the shower, we were only given two full-sized towels and the coffee maker had an old, used coffee filter from previous guests. If I could give any advice to those looking to stay in Vancouver, it would be spend the extra $30 and stay at the Hampton Inn on Olympia Drive. You will actually be treated as a valued guest there.…

Date of stay: August 2020

Value

Location

Service

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Response from IHG Service, Owner at Candlewood Suites Vancouver-Camas, an IHG Hotel

Responded 08 Sep 2020

Hello Emma N, Thank you for choosing us and for taking the time to leaves us a review of your most recent stay. We want you to feel at home and at your best when you stay with us. However, I'm sorry to read this was not the case on your stay due to the issues encountered with the service provided by our staff, the room allocated, and limited amenities. I have made the hotel management aware of your concerns and I'm confident that necessary steps will be taken to ensure we avoid similar situations from happening again. Please know that I also sent you a private message to get more details. We appreciate you letting us know about your experience and we hope that you give us another try to show that your unsatisfactory stay was an exception! Many thanks, Jonathan A Case Manager IHGService

Michael K wrote a review Oct 2019

7 contributions7 helpful votes

Convenient stay

Conveniently located for visit to Vancouver/Portland area with free parking and less than $100/ night! Near hiway 14 provides quick access to regions highlight north, south, east and west of the Columbia River. Very comfortable, clean and friendly service.

Date of stay: October 2019Trip type: Travelled

1 Helpful vote

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