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7801 NE Greenwood Dr, Vancouver, WA 98662-7900
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Traveller (341)
Room & Suite (164)
Dining (32)

About

#3 of 30 hotels in Vancouver
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Designed to express the beauty and spirit of the Pacific Northwest, the Heathman Lodge brings the splendor of the outdoors into the city of Vancouver. The rustic charm of our mountain-like retreat, enhanced by modern urban amenities and exceptional service, creates a lodging atmosphere that is both peaceful and productive. Let the Heathman Lodge be your hotel of choice when visiting or meeting in Vancouver, Washington.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Restaurant
Vending machine
Airport transportation
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Room service
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Green
Languages Spoken
English
1020Reviews6Q+A100Room tips
Traveller rating
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Popular mentions
rmpca wrote a review May 2021
Little Rock,Arkansas46 contributions8 helpful votes
We were very pleased with the room. Comfortable and clean. Staff was nice and helpful. It has that lodge look and feel even though it is next to a fairly busy area. That aspect is nice as there are several restaurant options literally within walking distance. My only complaint was trying to find the front desk to check in. While sitting outside or going to our car, two other couples asked how to get to the front desk, with one of them commenting on poor signage. With that I must agree. Otherwise I would def. stay here again.
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Date of stay: May 2021
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Response from Justin Bleth, Guest Services / Front Office at Heathman Lodge
Responded 2 weeks ago
Good morning RMPCA, Thanks so much for taking the time to rate and review your experience with us. We are glad to hear that it was enjoyable! We appreciate your feedback about your check-in experience as well and we will work hard to ensure that we improve this aspect of your hotel experience. We do hope to have the opportunity to welcome you back again soon. We truly appreciate your time and patronage. Thanks so much and have a GREAT day! Best regards, Justin Bleth Director of Operations 360.816.6145 Justin.Bleth@heathmanlodge.com
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Denise K wrote a review May 2021
South Haven, Minnesota2 contributions
Cleanliness and basic maintenence was clearly lacking in our hotel room. A gigantic cobweb streamed down from the light outside the bathroom, the coffee cups were dirty, the glasses were sticky. The hand grip of the hairdryer was covered in a film of dust. Two of the three lamps in the bedroom area did not work. The TV was an LG but the remote for it was a GE and didn't operate the TV. For the price of this hotel, we were extremely disappointed and I seriously doubt there is any COVID disinfecting done.
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Date of stay: May 2021Trip type: Travelled with family
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kjohale wrote a review May 2021
Longmont, Colorado67 contributions26 helpful votes
We booked for one night, but checked out as soon as we checked in. The hotel itself is nice looking and looks well maintained, but we had an entirely different vision of this hotel so we chose to go somewhere else.b A few things to know before you go: 1. It may be called a Lodge, but it is located in a busy area next to the highway. The pictures are deceiving. If you are looking for something quiet and secluded this is not it. 2. Ask for a room as far from the highway as you can get. Our room was loud and they didn’t have a good second option for us, so we left. 3. Do not expect to get a balcony. We were told by the front desk that they are only renting out 10% of the balcony rooms while the others are getting renovated. 4. Staff are wearing masks, but most guests are not and nothing is being said to them. 5. The rooms aren’t that clean. The desk was dirty and the in room phone was broken, covered in coffee and really dirty. 6. I believe the best way to check the cleanliness of a hotel is to walk the stairs instead of using an elevator. The stairwells were filthy. Trash laying around and a lot of outdoor debris. They had not been cleaned in a long time.
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Date of stay: May 2021
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Response from Justin Bleth, Guest Services / Front Office at Heathman Lodge
Responded 10 May 2021
Good morning Kjohale, Thanks so much for taking the time to rate and review your recent experience with us. We are sorry to hear that it was anything less than stellar, but nevertheless it appears that we fell far short of your expectations. We are always looking for opportunities to improve upon the guest experience here at the hotel and we genuinely appreciate your feedback. We have some takeaways here that we will be following up with our housekeeping and front office teams on in order to use as a learning opportunity to make improvements and ensure that these issues are not ongoing. We do sincerely hope to have the opportunity to welcome you back in the future for another chance to show you the wonderful experience that our Lodge can generate. If you decide you are interested in this, please reach out to me directly and I am happy to work with you on setting up an upgraded room with us at a discounted rate for taking the time to tell us about your experience. Thank you so much for your time and patronage. Have a GREAT day! Best regards, Justin Bleth Director of Operations 360.816.6145 Justin.Bleth@heathmanlodge.com
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VampiresRus wrote a review Feb 2021
7 contributions
We been coming here every month staying 3 days or more at a time for a year now and it’s been great, we always get the same room and paid in advance so we make sure we get our room. Paid for 5 days and the last 2 days they moved us to a different room cuz the desk clerk messed up? The room they moved us to the heater didn’t work so they had to fix it, the cleaning lady didn’t vacuumed or sweep and forgot about the shampoo in the shower. Hair on the bed etc. This was our favorite place to stay until the night before Valentine’s Day when there was kids upstairs unattended loud running back-and-forth jumping around all night and morning didn’t get much sleep Valentine’s Day started off bad we called and complained three times they did nothing so we had to put up with kids above us being loud. The front desk lady lied to us and said they checked out but they didn’t and ruined our Valentine’s Day! So we probably won’t be coming back here again, they should put kids on the first floor..
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Justin Bleth, Guest Services / Front Office at Heathman Lodge
Responded 19 Feb 2021
Good morning Vampedout5150, Thanks so much for taking the time to rate and review your recent experience with us. I am glad I was able to connect with you folks over the phone yesterday to be able to understand what happened and come to a reasonable solution! We apologize that your experience with us this time was less than stellar, however... we look forward to the opportunity to welcome you back in the future. Please let me know if you have any further questions or concerns after our follow up phone call. Thanks so much and have a GREAT day! Best regards, Justin Bleth Director of Operations Justin.Bleth@heathmanlodge.com
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kimberly e wrote a review Jan 2021
Los Angeles, California5 contributions
My stay here was very uncomfortable. I expressed my concerns in an email to the general manager and the front office manager, neither of whom felt it important enough to reply to my email. Almost every housekeeper on our floor did not have their mask on or wore it improperly. There was a loud rumbling noise we heard in our room every evening, happening every 30 seconds, and I was able to record it on video. I called down to the front desk three times about it and everyone played completely dumb! The front desk person said he investigated and heard nothing. Clearly you could hear the sound in the hallway just outside our room. I told him I can send him the sound video or he can come up to the room to experience it but he didn't, just offered a room move at 10:30pm at night. We did switch rooms, but no one seemed at all interested in identifying where this disturbing noise was coming from so whoever was staying in that room wouldn't have to experience it. The sound video was attached to my email to management. Crickets. The staff is overworked and complain in earshot of guests. Mismanaged for sure.
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Date of stay: January 2021Trip type: Travelled with family
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PRICE RANGE
US$90 - US$236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heathman hotel vancouver
LOCATION
United StatesWashingtonVancouver
NUMBER OF ROOMS
180
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Frequently Asked Questions about Heathman Lodge
Which popular attractions are close to Heathman Lodge?
Nearby attractions include Mythic Escapes (0.8 km), Vancouver Mall (0.7 km), and Regal Vancouver Plaza 10 (0.7 km).
What are some of the property amenities at Heathman Lodge?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Heathman Lodge?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Heathman Lodge?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Heathman Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Heathman Lodge?
Conveniently located restaurants include Hudson's Bar and Grill, Golden Tent Mongolian BBQ, and Elmer's Restaurant - Andresen.
Are there opportunities to exercise at Heathman Lodge?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Heathman Lodge have an airport shuttle?
Yes, Heathman Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Heathman Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Does Heathman Lodge offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Heathman Lodge?
Many travellers enjoy visiting Fort Vancouver National Historic Site (6.2 km), Officers' Row (6.7 km), and George C. Marshall House (5.9 km).