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DoubleTree by Hilton Jacksonville - Riverfront

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Traveller (230)
Room & Suite (71)
Dining (22)
Overview
  • Excellent46%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible5%
Travellers talk about
“ruth chris”(33 reviews)
“double tree”(31 reviews)
“self parking”(25 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton Jacksonville - Riverfront
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Jacksonville - Riverfront
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
05 Sep06 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (847)
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841 results
Traveller rating
370
222
130
74
45
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Time of year
LanguageEnglish
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370
222
130
74
45
Show reviews that mention
All reviewsruth chrisdouble treeself parkingacross the riverwater taxiview of the riverjacksonville riverfrontjohns riverdiamond memberenjoyed our stayfootball gamethe hotel staffbreakfast buffetdowntown areafront desk staffbed was very comfortablebusiness trip
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1 - 5 of 841 reviews
Reviewed yesterday

Good downtown convention hotel. Great views of the river. Hotel is all you expect from a Hilton property. What struck me was how friendly, efficient, and helpful all the time. The housekeepers were willing to meet your requests and do it with a smile. I...More

Thank Charles H
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded yesterday

Charles, thank you for making the DoubleTree by Hilton Hotel Jacksonville Riverfront a part of your travel plans. We are thrilled to read you and your partner had an amazing stay and that you loved all aspects of our hotel, especially our courteous service. Your...More

Hotel's Favourite
Reviewed 1 week ago

We enjoyed our overnight stay at this Doubletree location. The staff were very nice and Olivia at the Front desk was very helpful and kind. Our room was very clean and our bed was comfortable. We had a balcony which did not have furniture however...More

Thank Emily L
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 1 week ago

Emily, thank you so much for sharing your amazing experience at DoubleTree by Hilton Hotel Jacksonville Riverfront. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again...More

Reviewed 4 days ago

Perfect location for downtown Jacksonville. Excellent service, restaurant and fitness center. Clean room and comfortable bed. Staff was very helpful and courteous. I valet parked the car due to all the samples I was carrying and that service was very helpful.More

Review collected in partnership with DoubleTree by Hilton
Thank stevewF7591LU
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 3 days ago

Steve, thank you for your glowing review and for highlighting our excellent location. We are thrilled to read you were impressed with our hospitality and that you also slept well in our comfortable bed. It was a pleasure serving you, and we look forward to...More

Reviewed 5 days ago

The staff at this hotel will go up and beyond for each person. I was doing a training here and the staff has been absolutely the best. Thank you to the catering team, Judy, Marvin, Jenni, Alma and Mike. Thank you to the morning bar...More

Thank Lola G
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 3 days ago

Lola, thank you for your glorious comments regarding your stay at DoubleTree by Hilton Hotel Jacksonville Riverfront. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. We will definitely share your praises with the associates you...More

Reviewed 5 days ago

This is the worst hotel I have stayed in for the past 20 years. It is in need to be remodeled soon. It is not a good experience at all. We arrived tires around 10:00PM after a long trip and even though we had reserved...More

Review collected in partnership with DoubleTree by Hilton
Thank williemorales
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 3 days ago

Thank you for taking the time to comment about issues you encountered during your stay. We know traveling is often stressful, and we apologize for adding to your stress by providing inadequate service. Your comments are being shared with our team to prevent similar mistakes...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$136 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$136 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (230)
Room & Suite (71)
Dining (22)
Pool & Beach (13)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
john l
26 July 2017|
AnswerShow all 4 answers
Response from PedroSpiller | Reviewed this property |
Don't know exactly. Hotel is a delight, splendid pool overlooking river.
1
Vote
Kimberly J
24 February 2017|
Answer
Response from Mary T | Reviewed this property |
I am not sure. If it is to the back then yes, but if it is facing the street then possibly not.
0
Votes
mcruz4207
21 February 2017|
AnswerShow all 6 answers
Response from rrmerrn | Reviewed this property |
Yes there are walk out balconies on most rooms as I recall. The side of the hotel that faces the river (north?) all have direct river views
0
Votes
Room Tips
"River view balcony room"
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"Ask for a room facing away from the water! and avoid any room ending in xx01."
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"Ask for a view of the river"
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"Rooms with a river view also look across the river to downtown."
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