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The Manhattan at Times Square Hotel

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790 7th Avenue, New York City, NY 10019-6204
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!20% off room rate
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US$284
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Free cancellation until 22/05/21
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US$236
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Free cancellation until 22/05/20
Expedia.comUS$284
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (3850)
Room & Suite (1465)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#401 of 528 hotels in New York City
Location
Cleanliness
Service
Value
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost.
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Property amenities
Paid public parking nearby
Free internet
Fitness Centre with Gym / Workout Room
Breakfast available
Taxi service
Business Centre with Internet Access
24-hour security
Baggage storage
Parking
Wifi
Vending machine
Concierge
Gift shop
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Laundry service
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Room features
Housekeeping
Safe
Telephone
Clothes rack
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Spanish
Hotel links
Special Price:20% off room rate
11704Reviews561Q+A100Room tips
Traveller rating
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Popular mentions
Keira wrote a review Nov 2021
Hampshire, United Kingdom3 contributions
Whilst I think we were lucky with the condition of our room in comparison to other reviews here and conversations we had with other guests, this hotel charges PHANTOM FEES that are in the ‘small print’. The fees are £40 A NIGHT for use of the wifi, the room phone which doesn’t work, safe which doesn’t work, a ‘gym’ which we were never shown. We chose this hotel for the price and location, as I’m sure everyone else does too (the location is great) - we spend little time in our room on city breaks so the room being tired and in need of TLC didn’t really bother us. If it does bother you though, this hotel is a catfish and looks NOTHING like the pictures online. Don’t stay here if you want executive, new high class rooms. We stayed 8 nights and in total the hotel fees were half of our whole stay. £320! That is an excessive amount of money for facilities that don’t exist, took us way over our budget and there was nothing we could do about it because the small print states ‘hotel fees apply’. It is a trap, and the hotel staff don’t care. ***Do not stay here and spend the money they charge you in secret on a better room somewhere else in the city. ***
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Date of stay: November 2021Trip type: Travelled as a couple
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Jen J wrote a review Mar 2020
Fonthill, Canada29 contributions36 helpful votes
Hotel's Favourite
We stayed at this hotel a few years ago and have jumped around from various neighbourhoods. As of today, The Manhattan will ALWAYS have us as a repeat customer after the service we received from Kiat Lim (in-house reservations). We booked our 3 night stay through a third party 2 months ago and after trying for 5 days to cancel/change our stay through the third party, I decided to call the hotel myself. Since we are in unprecedented times, Kiat was kind enough to cancel without penalty/expectation to rebook. I spent over 15 hours with the third party agency waiting to get answers over 5 days, and in 12 minutes Kiat was able to assure me all would be okay and we would not be charged. Wish I had called this hotel myself 5 days prior. During such stressful times with regards to travel and re-arranging plans etc..., Kiat was absolutely wonderful. We will be back in Oct for the long weekend to continue our plans and will not go anywhere else. Thanks again to Kiat for his incredible service!!!!!
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Date of stay: March 2020
Value
Location
Service
2 Helpful votes
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Response from AbelC559, General Manager at The Manhattan at Times Square Hotel
Responded 18 Mar 2020
Thank you for the feedback, 536jenj We appreciate you taking the time to leave us a review. We're glad we were able to fix everything for you and we apologize for unwanted stress this may have caused. We look forward to seeing in soon once everything gets better. Thank you. Yours in Hospitality, Mohandas Tennassee – Director of Operations
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Ziv S wrote a review Nov 2021
Tel Aviv, Israel21 contributions15 helpful votes
I came to the city during the NYC Marathon weekend, so all the decent hotels were either fully booked or overpriced. I found this hotel and although I saw the bad reviews, I thought to myself "What can be so awful about a 4 star hotel in the middle of Manhattan?", also the price was reasonable, so I booked this place for 2 nights. OH I was wrong... It can be so awful and even more... This place is a real dump, that hasn't been renovated for a decade. Maybe a 2 star. At first glance you can be fooled by the nice facade and lobby and think maybe this is a decent place. However, once the elevator opens, you start to understand your mistake. As I used the elevator I was sure I am going to get stuck, from all the noises and trembling. When I got to my floor, I was horrified. The hallway looked like a cheap flea motel, rather than a 4 start hotel, the walls were dirty and the carpet was filthy, with stains of liquids that I didn't want to know. The doors of the rooms were broken and the paint was peeled. I was sure that it can't get any worse, but it did once I've opened the door. The room was tiny and nasty, the walls were dirty and the carpet looked even worse than the one in the hallway, so I wore flipflops the whole stay, just so my feet won't touch it. The bed was low and squeaky and the sheets were dirty with unknown stains, that again, I didn't want to know. The bathroom's walls and ceiling were filled with mold and again, I used flipflops just not the touch the floor while showering. The noise insultation was a complete joke as I could hear both the street and the surrounding guests, like a big party inside my room. I needed to turn on the noisy A/C, just to try and block the other noises, so I will have only one type of noise at night... The only thing good about this hotel is the location, but it can't justify such a terrible place. Be ware and DON'T GO !
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Date of stay: November 2021
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: No Room is worth staying
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Response from BrendanMoraesGM, General Manager at The Manhattan at Times Square Hotel
Responded 1 week ago
Thank you for sharing your feedback, Ziv S. It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests. Brendan Moraes Managing Director
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Crystal C wrote a review Nov 2021
5 contributions
+1
1.) No temperature control - the excuse from your staff that the city doesn't allow A/C this time of year is insane. We have a perfectly functioning temp controlled room in our new hotel. 2.) I cleaned your hair dryer for you - it looked like it hasn't been cleaned in 5 years. 3.) The shower bottom is full of air underneath the worn out surface. 4.) The refrigerator you sent up went out on us and ruined all our yogurt and snacks for the kids. 5.) The mattresses - if you want to call them that - were SUPER uncomfortable. 6.) The pillows - OMG, how long since they have been changed?! Pillow protectors are standard in the hospitality industry. 7.) And this is the primary reason I went to the trouble to move 4 people to a new location - BLACK MOLD. The bathroom is covered in it. Of course when you are too cheap to run A/C for circulation, you should expect constant mold.
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Date of stay: November 2021
Rooms
Service
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Martha wrote a review Nov 2021
1 contribution
Super friendly and helpful staff from Al (doorman), Elliott (luggage assistant) Senka (check in) to Willam (breakfast assistant). It was great to have tea and fresh fruit first thing in the morning without having to leave the hotel! Maybe some of the rooms and hallways could be updated, but for the location and price, it’s not THAT bad. It’s NYC…..we didn’t spend that much time in our rooms. Decent size rooms (we had 4 in each room) and comfortable beds. Parking right at the hotel too! The hotel will place your luggage in a secured room if you want to explore the city more before getting your car. Our family had a wonderful time visiting The Big Apple! See you next time :)
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Date of stay: November 2021Trip type: Travelled with family
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Response from BrendanMoraesGM, General Manager at The Manhattan at Times Square Hotel
Responded 1 week ago
Thanks for the wonderful review, Y9548RBmarthad. It's excellent you had such a fantastic experience with us. We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Al, Elliott, Senka, and Al, Elliott, Senka, and are valued members of our team so it's no surprise that they took such great care of you. They will be delighted to hear your compliments! We are thrilled that you loved our fresh fruit, tea, location, reasonable pricing, spacious rooms, cozy beds, convenient parking, and luggage storage system. We look forward to sharing another splendid experience with you soon! Brendan Moraes Managing Director
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PRICE RANGE
US$151 - US$328 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Times Square / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
685
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Frequently Asked Questions about The Manhattan at Times Square Hotel
Which popular attractions are close to The Manhattan at Times Square Hotel?
Nearby attractions include Top of the Rock (0.4 km), The Museum of Modern Art (MoMA) (0.4 km), and Times Square (0.4 km).
What are some of the property amenities at The Manhattan at Times Square Hotel?
Some of the more popular amenities offered include a fitness centre, a business centre, and laundry service.
What food & drink options are available at The Manhattan at Times Square Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at The Manhattan at Times Square Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Manhattan at Times Square Hotel?
Conveniently located restaurants include La Grande Boucherie, Patsy's Italian Restaurant, and Gallagher's Steak House.
Are there opportunities to exercise at The Manhattan at Times Square Hotel?
Yes, guests have access to a fitness centre during their stay.
Which languages are spoken by the staff at The Manhattan at Times Square Hotel?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to The Manhattan at Times Square Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (6.2 km), World Trade Center Memorial Foundation (6.2 km), and Hamilton Park (3.1 km).
Does The Manhattan at Times Square Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is The Manhattan at Times Square Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.