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1335 Avenue Of The Americas, New York City, NY 10019-6078
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (2876)
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Panoramas (5)
Room & Suite (1540)
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A note from New York Hilton Midtown
Updated 22/03/30

About

#316 of 539 in New York City
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Daily Mandatory Charge will be added to the room rate and includes Urban Destination Charge with premium guest internet access (3 devices) daily $20 beverage credit in Lobby Lounge or Bridges Bar daily $10 food credit in Herb N Kitchen (grab and go only) local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking nearby
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Makeup services
Neck massage
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand films
Radio
Complimentary toiletries
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, French, Spanish, Chinese and 3 more
Hotel links
Special Offer:Price Match Guarantee
13814Reviews330Q+A100Room tips
Traveller rating
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Popular mentions
Lexi wrote a review 19 May
2 contributions
+1
Im not going to sugar coat anything this hotel is old, tired, dated, dirty, raggedy, and a RIP OFF! I am currently still trapped at this hotel because I unfortunately have no where else to go for the duration of my stay. The rooms are super very old, furniture and interior is outdated and the hotel in general very bland with the exception of the lobby that “draws” you in. The ventilation system is also old and the unit in my room is broken because even though I pressed “off” it wouldn’t cut off so I am freezing. The elevators are old, noisy, and slow and if it’s during a busy hour like morning or lunch be prepared to wait. The ice machine on my floor (15) is broken, but when I told a employee list they said that it was just out of ice and that it needed a few minutes to make more. However I went there on three different occasions TODAY and it still did not produce any ice, that doesn’t sound like it’s out it sounds like it’s broken! So I have to make the journey to the 14th floor to get ice. The floor in my room has obviously not been vacuumed in days as there were Reese wrappers under the table. Also my duvet had small holes in several places. The bathroom is unbelievably tiny, can’t fit two people in there at a time. The molding on the walls is atrocious and the showers need a THROUGH cleaning. The wallpaper is peeling and the sink stained. Thankfully I always keep some sanitizing sprays and wipes with me. Even the sprinkler that is on the walls in case of a fire, is filthy and covered with dirt dust and god know what else so clearly they aren’t checking that and keeping up proper safety precautions because that has to be a safety violation. The room itself if basic again with old and outdated furniture that is HEAVILY worn out, NO refrigerator or cooler and water bottles are NOT provided in the room. Coffee and tea is NOT provided in the room either. Come one on even basic cheap hotels provide those amenities! The wifi is from the Stone Age and the login system DOES NOT work with IOS devices. For $300-$400 a NIGHT and NOT PROVIDING USABLE INTERNET IS A SCAM AND RIP OFF! No matter how I tried to connect it was not working or on the two occasion it did connect it was so slow a snail would beat it in a relay race. Good thing I am here for pleasure and not business because if you were you can hang up getting any work done. After spending a frustrating 2hours trying to get it to work I went and asked the front desk workers for assistance and was paid no attention to and they looked annoyed that I bothered them. Additionally being Hilton Honors member means nothing, no upgrade at all, no special perks or free water bottles, and lastly NO GREAT CUSTOMER SERVICE! If this is how they treat honors members I hate to see how they treat non members. This establishment needs a serious makeover, in EVERY aspect from furniture, to amenities, to elevators and everything else. Don’t be fooled by the HILTON name like I was. This is my FIRST and LAST time booking with them. I was so excited when I booked that I signed up to be a honors member, but when I arrived I was so disappointed! This hotel is not up to par to with the “Hilton” quality you see online. Unfortunately I have 3 night in their crappy place. Next time I will stick to the brand I know and love which is HYATT! Hilton do better, and travels be ware because the only good thing about this hotel is the location!!
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Date of stay: May 2022Trip type: Travelled
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Patrick H wrote a review Jun 2021
4 contributions5 helpful votes
Hotel's Favourite
I stayed here July 2019 with friends. Hotel is excellent. Staff are so welcoming and so hospitable. The hotel has a fabulous location and great services. I write many travel reviews for my blog and I have no hesitation in recommending this place! Looking forward to revisiting 1st November 2021. P Higgins
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Date of stay: July 2020Trip type: Travelled
3 Helpful votes
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Alden H wrote a review 19 May
2 contributions
Stayed at Hilton in Midtown NY. I was on a hectic work trip for a weekend and my stay was the only thing that kept me sane. Eugenia Nolan was a huge help to me. Excited to come back here to know regardless of my work week, the trip will be easy thanks to people like Eugenia!
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Date of stay: May 2022Trip type: Travelled
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Ruth C wrote a review 17 May
Vancouver, Canada76 contributions33 helpful votes
Hello, My husband and I enjoyed last weekend in NY and stayed at the New York Hilton Midtown. Great location…close to restaurants, shopping, cathedrals, shows, etc. We had a nice room, very clean. The gym was fabulous! Lots of machines and weights. The lobby bar was cozy and we ordered a delicious pizza for a snack. The bell men were helpful with luggage, directions and flagging cabs. When we were checking out, we needed to print some documents for the flight (re: proof of Covid vaccinations and testing). I asked at the concierge desk and Eugenia Nolan not only printed the documents but personally delivered them to me. Now that’s service! Thank you for a wonderful experience at your hotel. We’ll be back!
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Date of stay: May 2022Trip type: Travelled
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Response from General Manager, General Manager at New York Hilton Midtown
Responded 2 days ago
Dear Ruth, On behalf of the New York Hilton Midtown team, thank you for staying with us and for your review! We're elated that our convenient location, wonderful service, and great fitness center were all highlights of your visit. We hope to welcome you back the next time you're in Manhattan!
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Tourist524958 wrote a review 17 May
1 contribution
I would like to thank Eugenia N. for her exceptional service at the concierge desk at the New York Hilton Midtown. She was kind, patient, and efficient as she helped my friend and I with our tickets to a Broadway show. Thank you!
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Date of stay: May 2022Trip type: Travelled
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Response from General Manager, General Manager at New York Hilton Midtown
Responded 2 days ago
Thank you for your great review! At New York Hilton Midtown, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Eugenia to give her the recognition that she deserves. She will be thrilled to hear your feedback! It was a pleasure having you here, and we hope to see you again soon!
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PRICE RANGE
US$317 - US$480 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton new york hotel new york city, hilton new york city, new york hilton, new york city hilton
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
1854
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Frequently Asked Questions about New York Hilton Midtown
Which popular attractions are close to New York Hilton Midtown?
Nearby attractions include St. Patrick's Cathedral (0.4 km), Top of the Rock (0.4 km), and Rockefeller Center (0.4 km).
What are some of the property amenities at New York Hilton Midtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at New York Hilton Midtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at New York Hilton Midtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at New York Hilton Midtown?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to New York Hilton Midtown?
Conveniently located restaurants include Loi Estiatorio, La Grande Boucherie, and The Bar Room at The Modern.
Are there opportunities to exercise at New York Hilton Midtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at New York Hilton Midtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at New York Hilton Midtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does New York Hilton Midtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at New York Hilton Midtown?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Portuguese, and Japanese.