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All reviews the empire state building herald square hi express penn station times square great location new york free breakfast the breakfast area yogurt hot breakfast walking distance would stay here again around the corner front desk staff rooms are small few blocks
stayed here the advantage over bigger hotels are quicker check in and a very basic complimentary breakfast room are small but nice well kept and a small but good and clean bathroom otherwise nothing more than average
Location is just perfect "Can't be better in NYC" 36th street is ideal so I chose this property, Check-in was smooth just took 2 minutes, rooms are spacious as compared to others in the same category, breakfast is offered to all irrespective if you have...More
Response from Margarita P, General Manager at Holiday Inn Express Manhattan Times Square SouthResponded 10 October 2018
Thank you for your feedback and for taking the time to tell us about your great experience.
We are thrilled to know that you enjoyed your stay and love your comments! Your business is truly appreciated and we cannot wait to welcome you...More
Arrived at the hotel at around 3pm, but the front desk informed us that the room will be ready in 10-15 mins. Front desk Geleena offered a coffee and tea at the breakfast area while waiting for our rooms to be ready. After just less...More
we have reserved a room 6 months before and when we arrived the room was not there. we arrived at the hotel at 1 am and there was no room
we had to look for another hotel by ourselves we did not receive assistance
Thank Giorgia P
Response from Margarita P, General Manager at Holiday Inn Express Manhattan Times Square SouthResponded 1 week ago
Dear Giorgia P,
Thank you for your review of our hotel. I apologize to here about your experience and I would like to make sure you have the right hotel as your stay doesn't sound familiar. Please contact me directly so we can try and...More
Was very happy at this hotel. The rooms were small, but were clean had all the amenities I would have expected from HIE. The staff were friendly and very helpful. The only two drawbacks were the small breakfast room - good breakfast though! and the...More