Haven't stayed at Conrad brand in a while and was pleasantly surprised. The hotel staff and service were excellent. Love the room layout with the separate shower and toilet/sink in the hallway separating the bedroom and living room/desk area. Nice little view of the river. Ordered room service, it was breakfast after the red-eye, and delivery was quick and food was solid. Gym facilities were fine and not too crowded. Location is great if you need to be downtown, near Brookfield/Convene or Goldman, etc. Would definitely stay again.
The Conrad went above and beyond for us to celebrate our son’s 15th birthday! They put us on the 15th floor to celebrate + sent a thoughtful birthday card and literally the most exquisite birthday dessert with our room service order the morning of his birthday. The entire Conrad team (especially Doris) were SO lovely and welcoming. The hotel location is superb for families, who are looking for a more quiet, comfortable and less hurried experience than Midtown. Even though the hotel restaurant remains closed, I’d venture to say that the food we had at room service was some of the finest to be had here. Amazing flavors, presentation and attention to detail! A bonus is the Tribeca Festival going on now though 6/20. Culture and beauty is alive and well, post pandemic. The views of the river, restaurants and the surrounding area are astounding. We will never stay anywhere else when in NYC! Thank you, thank you Conrad for an extraordinary time!…
Wow, what I can say? From the moment we booked to the moment we checked out, the experience was a 10 plus. We were upgraded to a beautiful room overlooking the Hudson. The Concierge, Angelique and Mikey were amazing. They treated us like family and royalty at the same time. Kudos to both! After a long day of travel from the West Coast we were tired and went to the Atrio for a late evening snack and a drink. Daniel and JC the bar tenders were amazing. Super friendly, great service and so attentive! The Manager Norman was truly the best! Norman greeted us each time we dined at Atrio and even comped us a few times. He was incredibly friendly, fun, professional and went above and beyond servicing the clients. You can tell his team is super happy because of him. He made our stay extra special with his 10 star service. We enjoyed getting to know him during our stay and he is just a pleasure! Everyone at the Conrad was ultra professional and kind from the bell desk to reception to the Food and Beverage and Housecleaning. The rooms were impeccable. I would stay again and again and cannot wait to return. If you are planning a trip to NY, do yourself a favor and stay here. I wouldn't stay anywhere else after our experience there. Simply the BEST!!!!! I wish I could give this hotel 100 stars as they deserve it. It is all about the people!!!!…
We stayed once again at this hotel only to find it excellent once again. I love the location, the big, pretty rooms, the cleanliness, the great bed and quality of sheets, as well as the staff friendliness.Their care for the environment was an extra highlight of our stay: they have installed a water filter machine in the room. I find this extraordinary since not only it's environmentally friendly but the hotel loses income by the loss of sale of plastic bottles. The only hiccup would be the unfriendly lady at the check-in and maintenance forgetting to renew the Nespresso cups and leave a plastic bag for the ice cubes from the machine. But they brought it up immediately as soon as we called the front desk.
Our experience was fabulous. The decor is beautiful and so modern. I love all the updates including fresh filtered water with a reusable bottle, the computerized light switches and the Ghost Mohave toiletries in large bottles. The suite was very large, I could teach my Zoom yoga class with ease. The hotel is quiet, the staff is so helpful. Angelica accessed fabulous tickets to see the Music Man. We ate breakfast each morning in the restaurant which was delicious and they accommodated our dietary restrictions. We are Gold Elite for Hilton so the WiFi was super fast. The bed was very comfortable, lovely sheets and pillows. Will stay again, hopefully soon.
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