Which popular attractions are close to Holiday Inn New York City - Wall Street, an IHG Hotel?

Nearby attractions include The National 9/11 Memorial & Museum (0.4 km), World Trade Center's Liberty Park (0.1 km), and Komnata Quest Manhattan (0.4 km). See all nearby attractions.

What are some of the property amenities at Holiday Inn New York City - Wall Street, an IHG Hotel?

Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre. See all property amenities.

What food & drink options are available at Holiday Inn New York City - Wall Street, an IHG Hotel?

Guests can enjoy an on-site restaurant during their stay. Learn more.

What are some restaurants close to Holiday Inn New York City - Wall Street, an IHG Hotel?

Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Bill's Bar & Burger. See all nearby restaurants.

Are there opportunities to exercise at Holiday Inn New York City - Wall Street, an IHG Hotel?

Yes, guests have access to a fitness centre during their stay. Learn more.

Is Holiday Inn New York City - Wall Street, an IHG Hotel located near the city centre?

Yes, it is 0.5 km away from the centre of New York City. See all nearby attractions.

Are any cleaning services offered at Holiday Inn New York City - Wall Street, an IHG Hotel?

Yes, dry cleaning and laundry service are offered to guests. See all property amenities.

Are there any historical sites close to Holiday Inn New York City - Wall Street, an IHG Hotel?

Many travellers enjoy visiting The National 9/11 Memorial & Museum (0.4 km), World Trade Center Memorial Foundation (0.4 km), and Hamilton Park (6.7 km). See all nearby attractions.

Is Holiday Inn New York City - Wall Street, an IHG Hotel accessible?

Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm. Learn more.

HOLIDAY INN NEW YORK CITY - WALL STREET, AN IHG HOTEL - Now R 2 857 (Was R̶ ̶3̶ ̶2̶7̶9̶) - UPDATED 2021 Reviews & Price Comparison

Tasty I wrote a review Dec 2021

1 contribution1 helpful vote

Horrible Experience

To whom this regards, Going on a vacation is suppose to be a relaxing and enjoyable experience, but unfortunately that wasn’t the case while staying at Holiday Inn Wall Street, an IHG Hotel NY. While the pictures online looked totally different than when you go in person. The building is so close together and the rooms are extremely tiny. (Image a cruise ship room.) Immediately going to the room, the hallways were extremely filthy, Garbage all over, and the smell was unbelievable. While entering the room, you are immediately in shock with how tiny the room actually is compared to the pictures that you booked online. The bathroom was not properly cleaned, but thankfully I had Lysol wipes to help re-clean the bathroom to make meet Covid Saftey Messures to have a cleanliness hotel environment. The shower was pure black and the toilet was completely broken wouldn’t even flush, we even had to go down to the basement to use the bathroom during our whole visit! After going down and talking to the staff about possibly getting another room, fixing the toilet , or even getting a discount on our Stay it was nothing but arguing back and forth. The front desk just stated there is nothing they can do, and they will fix the toilet in the morning which was NEVER FIXED!!! The management team and staff (Chris) here is all over the place and there needs to be better training to be able to provide top-notch hospitality experience to all guest that visit Holiday Inn. I can’t even say it any better than this, but don’t choose Holiday Inn Wall Street, an IHG Hotel NY as your hotel stay!!! Please shoot me an email at tastyideas101@gmail.com so we can get this figured out!…

Date of stay: December 2021Trip type: Travelled

1 Helpful vote

Helpful

Response from IHG Service, Owner at Holiday Inn New York City - Wall Street, an IHG Hotel

Responded 21 Dec 2021

Hi tastyi2021, Thank you for taking the time to review your stay with us. We're committed to providing you with the best overall experience and it seems that it didn't happen this time. I'm sorry to hear about your discomfort due to the size of the room, the untidy hallways, the unpleasant smell, and the cleanliness and maintenance issues with the bathroom made your stay less-than-satisfactory. I brought this up to our local management's attention along with your feedback about the level of service taken in addressing this. I'm confident that all you've highlighted will be addressed accordingly, so this doesn't happen again. I also sent you a private message discussing this matter. We're grateful to have you as one of our valued guests. I hope you'll come to visit us again and we'll make things right this time! Safe travels, Jomar M. Case Manager IHGService

DaveiWashington_DC wrote a review Sep 2021

Baltimore, Maryland96 contributions52 helpful votes

Disgusting…

Most disgusting hotel In many years. Was like a welfare hotel. Tiny reception area that felt like entering a prison. Industrial fan running in the hallway of outside room on my floor. Trying to dry out a wet carpet. Humidity was off the charts. Room was fairly clean but AC was unable to cool the room, on a mild day. No cups or glasses to even pour a glass of water. I checked out after one night and found another hotel for night #2. Life is too short.

Date of stay: August 2021Trip type: Travelled

1 Helpful vote

Helpful

Response from IHG Service, Owner at Holiday Inn New York City - Wall Street, an IHG Hotel

Responded 18 Sep 2021

Hello Dave I, Thank you for your stay and for taking the time to leave us feedback. We're determined to make all aspects of your stay pleasant, and I am sorry to learn that your check-in experience and the in-room temperature fell below expectations. I have alerted the hotel management regarding your comments, and I am positive that the measures that will be taken will avoid similar issues from reoccurring in the future. I have also sent you a private message regarding your experience. I hope you choose us again! Best regards, Clayton G. Case Manager IHGService

Noah K wrote a review Apr 2021

11 contributions

INTERESTING EXPERIENCE

It was good nice room and great multilingual workers which is very appreciated, I just wish the rooms were bigger and there was a free breakfast to accommodate the price I paid and wish the gym was open cause there was no pool. But apart from that I liked my experience.

Date of stay: April 2021Trip type: Travelled

Room Tip: The entrance is confusing so be prepared and parking is a 3 min walk so prepare for that.

See more room tips

Helpful

yaskiraperez wrote a review Aug 2020

2 contributions5 helpful votes

Worst nightmare ever! Fire alarm at 7 am and poor service

The worst nightmare, is this hotel. We choose this hotel because of the great location but... We booked through Snaptravel AWFUL CUSTOMER SERVICE. Do not book through Snaptravel. We arrived at the hotel at 3 AM and they wouldn't let us check in until Snaptravel cleared. In the end we had to pay an extra $ 50 for early check in. We entered our room super tired at 4:20 am, some things were broken but we did not care because we wanted to rest after driving from another state for so many hours. We did reported tho to the front desk. In two days they NEVER cleaned UP our room or served us coffee as it should. The last day, there was a fire alarm at 7 am, my parents had to go down 42 floors! my dad was feeling bad low-pressure and my mom was in extreme pain from her legs. We could not rest and no one at the reception attended us when we called zero. We are sorry but our short trip to New York was ruined with this Hotel experience.…

Date of stay: August 2020Trip type: Travelled

3 Helpful votes

Helpful

Response from IHG Service, Owner at Holiday Inn New York City - Wall Street, an IHG Hotel

Responded 13 Sep 2020

Hi yaskiraperez, Thank you for taking the time to post a review from your stay with us. I was very concerned to read your comments regarding customer service, check-in experience, and housekeeping. I understand your disappointment, and this should not have been the case. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you the joy of travel for all. Orlando A. Case Manager IHGService

Sherri L wrote a review Aug 2020

3 contributions7 helpful votes

Financial district

Picked this hotel for the location. Check in went smoothly with a desk clerk that was on loan from the nearby Holiday Inn Express. He was masked, polite and upgraded us based on our IHG status. After that, it was not a good stay. The room was never below 78 degrees, the toilet seat was falling off and the light/electric plate in the bathroom pulled out of the wall every time it was used. The room did not look or smell entirely clean. There was no enforcement of mask wearing in the public common areas and that included the hotel desk clerks that were at the desk for most of our stay. Elevators were not marked to limit passengers and there was only one elevator working during our stay. The small lobby and narrow hall to elevator was constantly filled with families either hanging out or waiting for the elevator. Most did not wear a mask and when we asked one woman to put hers on before she entered the elevator, she met our request with hostility. There was a constant smell and haze of smoke from marijuana in the hallways, in the other corridors and from a couple who seemed to be camped outside the hotel doors. There are much better options open in the city and in this area, do not stay here.…

Date of stay: July 2020

Value

Rooms

Service

Trip type: Travelled

3 Helpful votes

Helpful

Response from IHG Service, Owner at Holiday Inn New York City - Wall Street, an IHG Hotel

Responded 01 Sep 2020

Hello 967sherril, Thank you for taking time to share your experience with us. I am happy that your check-in went smooth. On the other hand, I am sorry to hear about the lax observation of health and safety protocols. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService

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Holiday Inn New York City - Wall Street, an IHG Hotel

Holiday Inn New York City - Wall Street, an IHG Hotel

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