5 out 5 for Oscar in reservations. He took the extra time to listen and hear what it was that we were looking for and found it for us. Definitely a pleasure to have someone like this to speak to. Caring, polite and accurate. These days you just don’t see that anymore. Cheers!
During these days of COVID, you can’t help but be concerned about travel and spending time at a hotel, but you need not worry if you’re staying here. All employees wore masks at all times, hand sanitizing stations were everywhere, and each time we dined at the wonderful Bahia Cafe, we observed how thoroughly they cleaned after guests departed. It was clear they did all that was humanly possible to guard the health of their guests and employees. The hotel is located in a beautiful area on Mission Bay. There are a little over 300 rooms spread out over many nicely landscaped acres on a peninsula. Other than two four-story buildings—one at each end of the resort—most of the rooms are in one- and two story buildings facing the water on each side. We stayed in a room with two queens overlooking the bay. The room was very clean, with a huge flat-screen tv. The bathroom is small but not an issue. There was a huge porch/balcony. One nice touch was the texting service. You could text questions or requests and receive a quick response. Our first night there we ordered room service since we arrived too late to eat at their restaurant. The person delivering the meal arrived with a tray, which they give you at the door. An employee never needed to enter the room, but housekeeping would bring anything you needed and leave it in a clear plastic bag hanging on your outside door handle. This leads to my one small criticism. We left our food tray outside the door as requested that night we arrived, but it was not picked up for two days. That’s no big deal, except because the rooms open to an outdoor walkway, some animal or bird got into the leftover food and scattered it across the walkway. I had read other reviews saying the same thing happened, so there’s room for improvement in that. It’s a small matter, though, considering all the extra things employees must be doing to keep things clean these days. We dined at the Bahia Cafe for breakfast twice and dinner once on my daughter’s 21st birthday. My compliments to Kona, the server that night, for making it special. The food each time was excellent, and they have a nice selection of reasonably priced wines. We also took advantage of the airport transportation service offered by So Cal Transportation. Ray, the owner/driver, while an independent and not an employee of the hotel, was a great ambassador for the Bahia. He is a friendly, warm person, and I felt like I had made a new friend. The bottom line: the Bahia is a great escape if you need a break from all the craziness and are concerned about safety. Every employee we met always wore a smile and were extremely friendly. You could tell they enjoyed working there, which to me is clear indication of a well-run hotel with management that cares about people. We will definitely stay here again on our next trip to San Diego.…
Booked our Room reservation with Diante, he did an awesome job at helping me get the best possible rate, and was very polite and professional. Haven't stayed at the resort yet, looking forward to it! !
I didn't talk to Diante once, but 4 times to keep adding rooms for the wedding we are coming out to celebrate! He was kind, courteous, and accommodating. Very thankful for his help to get the perfect rooms for us! THANK YOU DIANTE!
We have stayed here several years in a row but this was probably the last time. Even making allowances for Covid the fact that there is nowhere to get lunch and the restaurant menu for dinner has so few choices you can only eat there once. We had bay front suite at almost 500 per night. The sofa bed was so thin and worn out we couldn’t use it. Went to target and bought air mattress. However location is great and staff are all really nice