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The Westin San Diego Downtown

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400 West Broadway 1051 Columbia Street, San Diego, CA 92101-3504
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (348)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/08/07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin San Diego Downtown
Updated 20/08/07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 295 hotels in San Diego
Location
Cleanliness
Service
Value
Travellers' Choice
Take your travel experience to a whole new level when you stay at The Westin San Diego Downtown. Our upscale hotel boasts a prime location in the heart of downtown San Diego near the Gaslamp Quarter, Little Italy, and blocks from the Embarcadero. Not to mention a variety of shopping and dining options. We're also 3 miles away from San Diego International Airport and just a short walk or trolley ride from top area attractions such as Old Town, Fashion Valley Mall, Balboa Park and the San Diego Zoo. Our Heavenly Beds are always eager to greet you after a long day with panoramic views of the San Diego Bay, Coronado Island and the downtown cityscape. The 24 hour Westin Fitness Studio has all the latest equipment to keep your wellness in check and continually stay connected with complimentary Internet access in the lobby and complimentary shuttle service to/from the San Diego airport. Enjoy a relaxing, convenient California getaway when you reserve accommodations at The Westin San Diego Downtown.
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Room & Suite (253)253
Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Walking tours
Free airport transportation
Wifi
Paid internet
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Coffee shop
Breakfast available
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Snack bar
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Massage
24-hour security
Baggage storage
Non-smoking hotel
Sun deck
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
City View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Cars Stay Free
2023Reviews32Q+A100Room tips
Traveller rating
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Popular mentions
Clodbuster wrote a review 20 Jun
Clovis, California6 contributions
I just returned from a four night stay at this great hotel. Most impressive was the front desk staff, especially Amelia, who went beyond in her assistance to make my stay comfortable. Also Lisa at the front desk was very friendly and welcoming to me. Thank you Amelia and Lisa! The location of the hotel is great within a few blocks of "Little Italy" restaurants - also a short walk down to the harbor area - and close enough for a longer walk to "Lamplight District". Location is about two blocks of the San Diego area trolley which I used twice. I also used the convenient shuttle from (and back to) the airport. My room was great - comfortable bed, very clean, all amenities as needed. And I used the well equipped exercise facility. Price was very fair - with a $15 dollar daily credit in the local restaurant. I will return and use this hotel again!
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Date of stay: June 2021
Rooms
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Response from Alyssa Turowski, General Manager at The Westin San Diego Downtown
Responded 2 days ago
Clodbuster - Thank you for the fantastic review! I will be sure both Lisa and Amelia are personally recognized for their efforts. Our location is the best in the downtown San Diego area. Your review perfectly illustrates what we strive to achieve with each of our guests and appreciate your taking the time to share your feedback and recent experience. We look forward to welcoming you back. Be Well, Alyssa Turowski, General Manager
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PinkKT wrote a review Nov 2020
New York City, New York102 contributions85 helpful votes
+1
Hotel's Favourite
Alyssa and her team really went above and beyond to accommodate my friends and I in our trip to San Diego at the Westin and we’d 100% choose this hotel again for any future trips to San Diego. I booked 2 rooms for our group and she was able to honor a suite night request (I have Ambassador status with Marriott) & also ensure our 2nd room connected to the suite!! The suite was huge which was amazing so that we could spread out. She also arranged for a birthday cake to be delivered to the room for my friend’s birthday which was such a fun surprise. The hotel staff was very responsive to our requests for extra toiletries, towels, robes, etc. and took away our trash/dirty towels every evening. They even found an HDMI cord so that we could connect our computer to the tv and watch a movie. We felt it was very clean & everyone wears masks in common spaces. They have a good amount of services even in COVID (e.g., the airport shuttle, breakfast downstairs in the lobby, etc.). The sunsets from the room were beautiful and we even enjoyed the pool! Overall it was a fantastic value and I’m very thankful to Alyssa and her staff for their warm hospitality!!
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Date of stay: November 2020Trip type: Travelled with friends
3 Helpful votes
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Response from Alyssa Turowski, General Manager at The Westin San Diego Downtown
Responded 18 Nov 2020
PinkKT - You are very welcome! We are all so happy you chose to spend your daughter's birthday with us. These important milestones can't be forgotten in the unprecedented times we are all dealing with. The staff and I enjoyed going above and beyond for you. We appreciate your loyalty and look forward to welcoming you back to sunny San Diego, should your travels allow. Kind Regards, Alyssa Turowski, General Manager
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TravelingGardener wrote a review 18 Jun
Palm Desert, California230 contributions30 helpful votes
So, after reading several reviews, we called the hotel .to clarify some of what we read. There IS late check out if you're Platinum and they DO have an early check in charge as well as a $25 resort fee. We thank Alyssa for accomodating our needs and working with us. It helped us to see Covid from the hotel's viewpoint and how it has impacted the services they are able to provide as we recover from this pandemic. We were very happy with our room and WERE upgraded. The location was PERFECT for us as we were able to walk to Seaport Village the first afternoon we got there. We walked to Little Italy for dinner which was vibrant people were excited to be back somewhat "normal" again. We walked to the Midway museum and tour the next morning which was extremely interesting. We have no complaints an while service is still limited, the hotel personnel were friendly and more than helpful. No complaints from us.
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Date of stay: June 2021
Location
Service
Sleep Quality
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Response from Alyssa Turowski, General Manager at The Westin San Diego Downtown
Responded 3 days ago
TravelingGardener - It was great to welcome you back to the hotel. Thank you for connecting with me prior to your arrival. I am so glad you enjoyed your overall experience. Our location can't be beat. San Diego is a great walkable city. As we continue to reopen venues, rehire and staff the hotel, we look forward to welcoming you back again and again. Kind Regards, Alyssa Turowski, General Manager
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travelwithmycanon wrote a review 14 Jun
rochester, MN65 contributions62 helpful votes
We stayed in a very nice room on a high floor. The highlight of the hotel was our outstanding shuttle driver William, who made us feel at home on our arrival and gave us outstanding and useful trip suggestions. The bartender got to know the drinks we liked and was also a pleasant person. Overall the hotel is nice and we would certainly stay here again - it was clean, quiet, and comfortable. Free internet is useful, def a plus. This is a dog friendly hotel. And the rate for the room (~150$/nt) was high value. However, there are some areas for improvement: -rooms could use refresh, such as with hard (not carpet) floors. -no room service? -no in room movies? -sheets that actually cover the duvet in entirety, not just putting the duvet between two sheets. -not having to request room service, or having an opt out instead of an opt in, or more clearly telling customers on check in that room service must be requested a day in advance. -not having a power cable for the hot water kettle! We asked for a hot water heater for the room and we received a hot water kettle with hot water in it but no cable. Apparently the water was heated in the kitchen because no one had the kettle cable. -not clearly explaining parking on arrival (there are two parking lots, one next door with valet and one across the street). -more enforcement of wearing masks indoors in a place like this. especially in elevators.
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Date of stay: June 2021
Value
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Response from Alyssa Turowski, General Manager at The Westin San Diego Downtown
Responded 1 week ago
travelwithmycanon - Thank you for your review and feedback. We value our guests and appreciate you taking the time to provide positive feedback and possible areas of opportunity. Westin is a dog friendly brand and we do welcome our furry friends with Westin Heavenly dog beds and bowls upon request. We continue to work at putting back all the luxuries of a full service hotel as we hire back staff. The hotel does not own a parking garage and therefore all our guests self park in the garage directly across the street. The office portion of our building utilizes the parking garage under the building and they offer their tenants valet parking. We hope to reinstate our valet services in the next couple weeks. The hotel continues to support and follow the CA guidance on mask wearing indoors for all people that are not full vaccinated. In addition to, our team members are still required to wear a mask at all time. We trust our guests to following the rules through an honor system. Thank you again for your feedback and for the personal recognition of William the shuttle driver and the bartender on shift while you were here. Remain Well, Alyssa Turowski, General Manager
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Claxton wrote a review 06 Jun
Bremerton, Washington3 contributions
My current trip at the Westin Downtown San Diego was NOT a good experience. I usually stay at Hilton properties but recently tried Westin in the Gas Lamp area and was thoroughly satisfied, and tried the Westin again for this current trip. Unfortunately this hotel was not up to my expectations. The front desk service was amazing, I will say that. No issues at all with the staff. My expectations of a room on a high level with a city view were not met at all. My Room- -Upon arrival I though the room looked nice but soon realized there was a stale smell in the room. I thought that maybe after turning on the AC, the smell would dissipate. This did not happen at all. -The bathroom was okay on the first day and then I noticed a dripping noise on the second day. The plumbing under the sink was dripping on the floor. I had to use the towels to ensure the water did not leak over the entire bathroom floor. -Looking at the bathroom ceiling, the vents were extremely dusty. **This may have contributed to the issue below. -After getting out of the shower and opening the bathroom door, this set the fire alarm off on 2 occasions. Never had this happen before. -The hand/magnifying mirror was loose and barely usable since it was not screwed in completely and was barely usable since it would not stay in the same place. -The lights were a dull yellow color which seemed odd. Thought this was only for the standing lamp but it was all of the lights in the room. This was unacceptable, especially to a working professional in need of proper lighting for work. -Parking - Upon check-in, I had to ask about the parking passes. I was issued 3 parking passes that were included with my stay and was told that are no in and out privileges. This was not very convenient or spelled out during the room reservation process. I took the three parking passes and on my second to last day at the hotel, I asked the reception person for another since I would Need to make a trip out of the garage exceeding the one parking pass per day. I was then told that I should have been given two passes/ day. This was nice, but a few days too short. I had used the uber eats and door dash service which ended up costing way more than it would have costed if I had the correct amount of parking passes and could drive myself to get my food. I value your time taking a look at this feedback and hopefully take this into consideration so that I will again feel comfortable with staying at a Westin/Marriott property.
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Date of stay: June 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Not quite a 4 star hotel
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Response from Alyssa Turowski, General Manager at The Westin San Diego Downtown
Responded 2 weeks ago
!Esquire1984 - I am very disappointed to learn of your recent experience to the Westin San Diego Downtown. We strive to ensure we meet and exceed our guests expectation before, during and after their stay. I have shared your feedback with our team and will be sure all referenced opportunities are immediately addressed. This is not typical of our rooms and guests overall experience. The parking situation was a misunderstanding and again, I apologize for that. We offer our guests self parking for $35/night with 2 vouchers to come and go. We hope to soon have valet parking reinstated. I do hope you will give Westin San Diego Downtown another try should your travels bring you back to San Diego. We know we are better than what you experienced. Remain Well, Alyssa Turowski, General Manager
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PRICE RANGE
US$204 - US$400 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin san diego hotel san diego, san diego westin, wyndham san diego hotel
LOCATION
United StatesCaliforniaSan DiegoDowntown
NUMBER OF ROOMS
436
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Frequently Asked Questions about The Westin San Diego Downtown
Which popular attractions are close to The Westin San Diego Downtown?
Nearby attractions include Santa Fe Depot (0.3 km), San Diego Civic Theatre (0.5 km), and The Lion's Share (0.5 km).
What are some of the property amenities at The Westin San Diego Downtown?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at The Westin San Diego Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin San Diego Downtown?
Guests can enjoy a lounge, breakfast, and free instant coffee during their stay.
Is parking available at The Westin San Diego Downtown?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Westin San Diego Downtown?
Conveniently located restaurants include Karl Strauss Brewery & Restaurant, Salvatore's Cucina Italiana, and Currant American Brasserie.
Are there opportunities to exercise at The Westin San Diego Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Westin San Diego Downtown have an airport shuttle?
Yes, The Westin San Diego Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin San Diego Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin San Diego Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.