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The Westin Copley Place, Boston

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Traveller (1010)
Room & Suite (756)
Dining (39)
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Overview
  • Excellent53%
  • Very good32%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“charles river”(302 reviews)
“copley place”(223 reviews)
“great location”(687 reviews)
AMENITIES
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
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Special Offer: Save up to 20% in Boston!
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Offers from The Westin Copley Place, Boston
Special Offer: Save up to 20% in Boston!
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Rooms
03 Jun04 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4 201)
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1 - 5 of 3 927 reviews
Reviewed yesterday

This is not a hotel where you can expect: 1) any meaningful customer service or 2) a business friendly room. As previous reviewers have mentioned be prepared for long waits at time of check-in (regardless of your status) and watching with resentful eyes as staff...More

Thank pallcaredoc
Response from TeamMarriott, Manager at The Westin Copley Place, BostonResponded yesterday

Dear pallcaredoc, Thanks for choosing us for your recent visit. We are truly sorry for the experience you had with our front desk regarding your room. We strive to provide excellent service from each member of our team, and we are grateful for feedback that...More

Hotel's Favourite
Reviewed 2 weeks ago

All staff we encountered were incredibly friendly. The location was central to our activities for the weekend and we were easily able to walk about. Check in was a breeze. Our room was clean and comfortable. A so-so view of the city, but that's not...More

1  Thank ireneq
Response from TeamMarriott, Manager at The Westin Copley Place, BostonResponded 2 weeks ago

Dear ireneq, Thank you for choosing The Westin Copley Place, Boston during your visit to our city! Located in Back Bay, we offer travelers the perfect vantage point from which to explore the many attractions in downtown Boston and Copley Square. We appreciate you sharing...More

Reviewed 3 days ago

The property looks sharp, the rooms are certainly well kept, and the decor is modern, and elegant at the same time. Room service was sharp, on time, and the meals were well prepared and presented. It is in a great location with excellent shopping selections...More

Thank Heydoc96
Response from TeamMarriott, Manager at The Westin Copley Place, BostonResponded 3 days ago

Dear Heydoc96, Thank you for the generous review of our hotel, The Westin Copley Place, Boston, an iconic hotel situated in the heart of Back Bay. We are delighted you enjoyed everything we have to offer, including our service as well as facilities. Thanks again...More

Reviewed 3 days ago via mobile

This hotel has everything. I was skeptical because of the higher price but well worth it. Spacious rooms, great accommodations including spectacular views, gym, bar, spa, mall attached and more. You will not be disappointed.More

Thank veronica401
Response from TeamMarriott, Manager at The Westin Copley Place, BostonResponded 2 days ago

Dear veronica401, Thank you for sharing a wonderful review of The Westin Copley Place, Boston. Service and facilities are the best assets that we can offer to our guests, and we are thrilled to know you had an exceptional time being here. Your recommendation is...More

Reviewed 1 week ago

Debra, Lucy, Rhonda and Lisa all were VERY courteous and helpful during the catered breakfast prior to the Boston Marathon. Their energy and willingness to help was over the top. I really enjoyed my morning at this hotel.More

Thank kkv1021
Response from TeamMarriott, Manager at The Westin Copley Place, BostonResponded 1 week ago

Dear kkv1021, Thank you for the excellent comments regarding your stay at The Westin Copley Place, Boston. We love hearing how much you enjoyed our devoted staff, especially Debra, Lucy, Rhonda, and Lisa. We appreciate you taking the time to share your experience and look...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$235 - US$661 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Boston
#22 Business Hotel in Boston
#24 Luxury Hotel in Boston
#25 Family Hotel in Boston
#28 Romantic Hotel in Boston
#30 Green Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$235 - US$661 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Boston
#22 Business Hotel in Boston
#24 Luxury Hotel in Boston
#25 Family Hotel in Boston
#28 Romantic Hotel in Boston
#30 Green Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1010)
Room & Suite (756)
Dining (39)
Amenities (83)
Business Centre & Event Rooms (15)
Family and Play Areas (1)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
AmandaF0116
25 May 2018|
AnswerShow all 2 answers
Response from Umpqua42 | Reviewed this property |
I believe they weren’t finished when we were there in April. However I think they only rent out rooms on floors that have already been renovated. Our room was updated and gorgeous!
0
Votes
Zach S
1 May 2018|
AnswerShow all 3 answers
Response from Droplet1927 | Reviewed this property |
We were not in a king-bed room.
0
Votes
ctsv50
20 February 2018|
AnswerShow all 3 answers
Response from Tayler F | Reviewed this property |
Yes
1
Vote
Room Tips
"My favorites rooms are those with the Charles River views"
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"Ask for a view!"
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"Recommend the suites if travelling with family"
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"I love the river view, and my corner room had a city view with a bit of the river too!"
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