We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This is not a hotel where you can expect: 1) any meaningful customer service or 2) a business friendly room.
As previous reviewers have mentioned be prepared for long waits at time of check-in (regardless of your status) and watching with resentful eyes as staff...More
Response from TeamMarriott, Manager at The Westin Copley Place, BostonResponded yesterday
Thanks for choosing us for your recent visit. We are truly sorry for the experience you had with our front desk regarding your room. We strive to provide excellent service from each member of our team, and we are grateful for feedback that...More
All staff we encountered were incredibly friendly. The location was central to our activities for the weekend and we were easily able to walk about. Check in was a breeze. Our room was clean and comfortable. A so-so view of the city, but that's not...More
1 Thank ireneq
Response from TeamMarriott, Manager at The Westin Copley Place, BostonResponded 2 weeks ago
Thank you for choosing The Westin Copley Place, Boston during your visit to our city! Located in Back Bay, we offer travelers the perfect vantage point from which to explore the many attractions in downtown Boston and Copley Square. We appreciate you sharing...More
The property looks sharp, the rooms are certainly well kept, and the decor is modern, and elegant at the same time. Room service was sharp, on time, and the meals were well prepared and presented. It is in a great location with excellent shopping selections...More
Response from TeamMarriott, Manager at The Westin Copley Place, BostonResponded 3 days ago
Thank you for the generous review of our hotel, The Westin Copley Place, Boston, an iconic hotel situated in the heart of Back Bay. We are delighted you enjoyed everything we have to offer, including our service as well as facilities. Thanks again...More
This hotel has everything. I was skeptical because of the higher price but well worth it. Spacious rooms, great accommodations including spectacular views, gym, bar, spa, mall attached and more. You will not be disappointed.More
Response from TeamMarriott, Manager at The Westin Copley Place, BostonResponded 2 days ago
Thank you for sharing a wonderful review of The Westin Copley Place, Boston. Service and facilities are the best assets that we can offer to our guests, and we are thrilled to know you had an exceptional time being here. Your recommendation is...More
Debra, Lucy, Rhonda and Lisa all were VERY courteous and helpful during the catered breakfast prior to the Boston Marathon. Their energy and willingness to help was over the top. I really enjoyed my morning at this hotel.More
Response from TeamMarriott, Manager at The Westin Copley Place, BostonResponded 1 week ago
Thank you for the excellent comments regarding your stay at The Westin Copley Place, Boston. We love hearing how much you enjoyed our devoted staff, especially Debra, Lucy, Rhonda, and Lisa. We appreciate you taking the time to share your experience and look...More
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice
weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.