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Kimpton Nine Zero Hotel

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90 Tremont St., Boston, MA 02108-4101
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (318)
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Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 21/01/05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kimpton Nine Zero Hotel
Updated 21/01/05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 96 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Boutique Hotel Luxury, Transformed. As Boston embraces its role as a premier travel destination with international appeal, the city’s downtown scene is flourishing as a social, cultural and innovation hub. At its epicenter sits Kimpton Nine Zero Hotel, capturing the vitality of Boston’s modern renaissance and taking inspiration from its illustrious history to give rise to something entirely fresh. Step inside and you’ll discover our chic, design-forward boutique hotel with luxe touches like skyline views, a celebrated food, wine and cocktail program and generous in-room amenities. Walk outside our doors and you’ll find yourself at the crossroads of three distinct, but equally vibrant neighborhoods: Beacon Hill, Downtown Crossing and the Financial District and steps from Boston Common and the historic Freedom Trail. At Kimpton Nine Zero, the convergence of a storied past and an audacious present makes for an essential experience.
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Room & Suite (318)318
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bicycles available
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Wifi
Taxi service
Conference facilities
Meeting rooms
Massage
Baggage storage
Concierge
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Minibar
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal
3 311Reviews36Q+A100Room tips
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Popular mentions
G___ wrote a review Feb 2021
1 contribution
Nice (if small) rooms, loved the Eames chairs. Where the whole experience fell apart and left me with a bad taste in my mouth was the service. I really don't write reviews online but felt this was some very sloppy service for a "luxury" hotel... and I stay at quite a few for work. 1. When we showed up, I mentioned that my girlfriend (also staying with me) was a healthcare worker and asked about the discount, as we were paying at check in. The gentleman at the desk quickly brushed the request aside and said we had to do it at the time of online reservation and made zero effort to apply any kind of discount... not even suggesting to cancel and then re-book, nothing. 2. Unfortunately, when I checked out I left a nice dress shirt and suit jacket in the closet of my room. I know this for a fact because I only had one small bag and thoroughly searched the bag and car when I got home. Called the hotel staff to see if they'd check and they said, "oh we'll call you back shortly!" After 2 days of not receiving any calls back despite me checking in repeatedly, I basically had to pull teeth to get the unconcerned gentleman at the desk to finally just go manually check the room himself. He said nothing was in there, and that housekeeping did not turn anything in. So there are a only few implied options here, since matter can not physically vanish in this universe: - Housekeeping did not really clean the closet (yikes) and the clothes vanished with the next guests - Housekeeping did clean the closet and the clothes still vanished (how?) - Someone is not telling the full truth somewhere - I've lost my mind completely and am imagining things 3. Valet cost like $55. In the morning they said it'd take 20 minutes to retrieve the car, which is a little long but reasonable for a busy hotel. At the 45 minute mark (despite them not being very busy, I could see through the window) I finally went back and asked about the car, at which point the gentleman immediately sent someone down to get the car and it was there within 5 minutes. What were they doing in the meantime? By the way, the man who brought the car left his reeking cigarette odor behind, awesome for someone who has asthma. Any one of these issues alone wouldn't prompt me to write a review - I really don't want to come across as a high maintenance person because I'm not. This was death by a thousand (or 3) paper cuts. Also, amenity fee?? LOL
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Date of stay: February 2021
Rooms
Cleanliness
Service
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Response from Joe Capalbo, General Manager at Kimpton Nine Zero Hotel
Responded 2 weeks ago
Thanks for the feedback, there are definitely some learning opportunities for us here. I appreciate you bringing them up, so I can address with the team, especially the lapses in communication surrounding the valet and lost and found. I'll do some more digging on my end. Thanks, Joe Capalbo, General Manager, joe.capalbo@kimptonhotels.com
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Grace S wrote a review Jan 2021
Cambridge, Massachusetts14 contributions3 helpful votes
Hotel's Favourite
I stayed for one night at the Nine Zero (and was bowled over by the staff. The Keurig machine can be sent to the room but when Phil heard that I drink tea all day and night when working, he went out of his way to get me a stash of English Breakfast tea bags. There's the lovely Yary who checked me in and was available to help answer any questions. Addy prepared the tea tray with the kettle and paraphenalia and brought it to my room. Jorge was always very welcoming at the door when I came back. The building itself is charming with clusters of rooms in nooks and corners. Vintage picture adorn the wall with matching style furniture. The room was spacious, the bed was firm the way I like it, and the headrest was comfortable to lean against with good reading light over it. Good volume of hot water in the shower. Nice restaurants, a food court, and fast food within 2-8 mins walk. Check out Bonjour and say hi to owner Driss - a charming French cafe with classics like Egg Benedict, Avocado Toast, and Shaksuka. Offers a 10% discount for hotel guests. Mast serving Italian food, is 2 mins round the corner and they offer 15% discount to guests. Chinatown is a couple of blocks away. Lots of shops 3 mins away on Washington St, as are the T stations Downtown Crossing and Park Street which will literally get you to any part of Boston. Thank you so much for a delightful stay.
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
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Response from Joe Capalbo, Owner at Kimpton Nine Zero Hotel
Responded 4 weeks ago
Thanks so much for the awesome review, we love having you! Can't wait for you to return! Joe Capalbo, Regional Director of Operations, joe.capalbo@kimptonhotels.com
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kthcst wrote a review Feb 2021
Fall River35 contributions16 helpful votes
We travel quite a few times throughout the year, whether its for work or pleasure. Now during this unsettled time, it is really aggravating to me that these hotels charge an EXTRA AMENITY FEE to stay. This is one HOTEL that does such a thing. I was going to book it, cause it is a great location, and it looks like a great spot. Then when I booked there is an ADDITIONAL $28.75 per night added on to the already high hotel cost. I dont like that fee ANYTIME, but at this unsettled times, when they dont even come and clean your room during your stay, is a rip off. Yes they say you get this and you get that, but its stuff i would NEVER even use,. So before i booked, i called the hotel and asked if there was a way I could get this fee waived, the woman wasnt very nice and the phone and told me "no matter where you stay in the city, you get this fee" I caught her in a lie, because I was in KIMPTON ONYX last week right down the street from this hotel, and I got NO Amenity fee, when I told her, she had some lame excuse. Normally, i would just let it go, and just find another place, but at THIS time, it just got under my skin, thats why i feel a need to complain. I end up booking a WYNDHAM in BEACON HILL, that is a really great place, and they DO NOT charge AN amenity fee. So I guess the kimpton prefers to have empty rooms, instead of just waiving that stupid fee.... so if your reading this, there ARE places in town, that does not charge that amenity fee....
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Date of stay: February 2021
1 Helpful vote
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Response from Joe Capalbo, General Manager at Kimpton Nine Zero Hotel
Responded 3 weeks ago
Thanks for the feedback, I appreciate it. I recognize your frustration and our intent is not to nickel and dime our guests but rather provide amenities and experiences that enhance each guests stay. Our fee includes 2 complimentary cocktails, passes to a local fitness center, upgrade wifi, a credit to our lobby bodega and many more items. Most guests appreciate the almost 4 times value they receive for paying the fee, but I do understand where you are coming from. While not all hotels charge this fee, there are some that do and I'm sure it wasn't the intention to mislead you with that information. I'll address with the team. Thanks again for sharing. Joe Capalbo, General Manager, joe.capalbo@kimptonhotels.com
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Pablo Romo wrote a review Feb 2021
1 contribution
Me and my girlfriend stayed at this hotel for 3 nights and it was amazing. The hotel is beautiful, extremely clean and the staff was extremely attentive and awesome, specially Kalim at the front desk.
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Joe Capalbo, General Manager at Kimpton Nine Zero Hotel
Responded 3 weeks ago
Thanks so much for the kind words, especially about Karim! Joe Capalbo, General Manager, joe.capalbo@kimptonhotels.com
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Elizabeth wrote a review Jan 2021
3 contributions
I enjoyed a 5-star experience with the amazing staff & top notch accomodations at the beautiful Nine Zero Hotel. My stay was an unexpectedly extended one & the management (Phil, Joseph) front desk staff (Yary, Leon, Liz) & housekeeping professionals (Addy was terrific) really went out of their way to make me & my pet (see photo attached of David Ortiz the Cat enjoying the gorgeous view from Rm 1002) feel like we were at home during a challenging time. The stunning room, lovely common areas, most convenient location in the city - all wonderful. Major bonus: PET FRIENDLY at no extra fee (as with all Kimptons).
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Date of stay: December 2020Trip type: Travelled solo
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Response from Joe Capalbo, Owner at Kimpton Nine Zero Hotel
Responded 20 Jan 2021
Wow, thank you so much for the amazing feedback and team member shout outs! We will be celebrating for sure...thanks for choosing to stay with us during these crazy times! Joe Capalbo, Regional Director of Operations, joe.capalbo@kimptonhotels.com
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PRICE RANGE
US$233 - US$570 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
9 zero hotel - a kimpton hotel, nine zero hotel kimpton
FORMERLY KNOWN AS
Nine Zero Hotel - a Kimpton Hotel
LOCATION
United StatesMassachusettsBostonDowntown
NUMBER OF ROOMS
190
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Frequently Asked Questions about Kimpton Nine Zero Hotel
Which popular attractions are close to Kimpton Nine Zero Hotel?
Nearby attractions include Freedom Trail (0.3 km), Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.07 km), and Escape The Room Boston (0.3 km).
What are some of the property amenities at Kimpton Nine Zero Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and room service.
Which room amenities are available at Kimpton Nine Zero Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
Is parking available at Kimpton Nine Zero Hotel?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Kimpton Nine Zero Hotel?
Conveniently located restaurants include Sam LaGrassa's, Thinking Cup, and Yvonne's.
Are there opportunities to exercise at Kimpton Nine Zero Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Kimpton Nine Zero Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Boston.
Are any cleaning services offered at Kimpton Nine Zero Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Nine Zero Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Nine Zero Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Kimpton Nine Zero Hotel?
The staff speaks multiple languages, including English and Spanish.