Hilton San Francisco Union Square
333 O'Farrell Street, San Francisco, CA 94102-2116
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About
#147 of 344 hotels in San Francisco
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Daily Mandatory Destination Charge will be added to the room rate and includes: Premium guest internet access: daily $25.00 food and beverage credit for use in hotel restaurants and bars: daily $25.00 credit to Tower Tours to be used for tours including bus, Muir Woods, and wine tours. Don't just visit San Francisco, experience it. Located in the heart of Union Square, walk to world-class shopping and dining, museums, and tourist attractions like the world-famous Cable Car. Enjoy our grab-and-go market Herb N' Kitchen for anytime snacking, or relax in one of our two restaurants. You can even take a dip in our heated outdoor pool and spa. Before settling back into your room, see San Francisco from our perspective at our top-floor lounge Cityscape.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Paid private parking nearby
Paid wifi
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Shops
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, Chinese and 1 more
Location
100Great for walkers
Grade: 100 out of 100
366Restaurantswithin 0.5 km
124Attractionswithin 0.5 km
333 O'Farrell Street, San Francisco, CA 94102-2116
Getting there
Powell StBART4 min
Powell StMuni4 min
Car HireSee all San Francisco car hire
4792Reviews206Q+A100Room tips
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+1
Location was good to catch our tours also walking distance to Macey’s and winter wonderland display. Hotel was clean and tidy with good security. Checkin was easy and we were upgraded to a junior suite. The breakfast buffet was pricey 44 USD but there was a 24hr grab and go in lobby which was perfect for us. Rooms were spacious clean and tidy. Overall a very good stay.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Everyone, from check-in to check-out, has been super friendly and eager to please. Any request we had, they were on top of it. The central location made it very easy to get around the city and any questions we had, the concierge was ready with plenty of info. We had an amazing view of the Golden Gate Bridge from our room. Would definitely stay here again.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from MegAtHilton, Manager at Hilton San Francisco Union Square
Responded 10 May 2022
Thank you for your kind review, Roberto! It's wonderful that you had such great interactions with our staff, we think they're the best! So delighted you were able to get out and explore San Francisco with us as your home base in the city. Our views are second to none - thrilled you enjoyed them. We hope you come back to visit soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good hotel, spacious rooms easy access to tour pick up locations and good security. Grab and go breakfast options were good and Sky bar has great views of the bay. Checkin was easy and service was great.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel overall was excellent as were the facilities. Most staff were friendly and helpful. The breakfast is very expensive for a general buffet style and I would recommend eating elsewhere. The lobby and bar drinks are also average. We were served very basic bland cocktails despite the price and menu. The most disappointing thing was the rooftop bar which closed early twice whilst we were there. We had bought champagne only to have the shutter blinds closed by the staff whilst enjoying the views. They were very rude. The location is very good though and the hotel excellent overall outside of the couple of issues.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This seems to be the go-to hotel for our San Francisco conferences so we've stayed here a few times and have another stay coming up next year. I'll get this out of the way first: it's not in the best area since the Tenderloin is right there. It's really a shame since Union Square is also really close and there are some nice restaurants nearby as well and we have always felt safe in the hotel. That being said, it's a pretty good hotel overall. The service has been good each time we've stayed here and our room and the hotel overall has been clean. The bathroom is small, but has very good water pressure, so that really makes up for the size. Parking is crazy expensive ($75/night), so I'd avoid parking here if you can avoid it. The breakfast buffet is also very expensive (~$50/person), so we skipped that, but they have a great selection of pastries and coffee in the lobby, so that made for a good quick breakfast for us. It's a clean hotel with good service and a solid place for a conference. It unfortunately has the Tenderloin as a neighbor, but that's why we use Uber to get around.…
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I stayed here for two nights on my own. I was a little apprehensive about how safe I would feel near the hotel but it was fine (as per other reviews, I always turned right when leaving the hotel lobby and had no issues, even on my own). I had a lovely room on the 32nd floor with great views (including the Golden Gate Bridge in the background). The bed was good and the bathroom was fine. As a Hilton Honors gold member I received complimentary bottles of water which were appreciated. I enjoyed a drink at the bar on the 46th floor which had the most amazing views! All of the staff were very helpful and obliging. I would recommend to others.
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The best thing about the Hilton Union Square is the location. I stayed in Tower, 1br corner suite on the 8th floor. The room was small in my opinion, dated and poorly lit. The bathroom could use an upgrade and needed to be cleaned better (shower walls and floors) The hotel is overpriced for the quality.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
Booked this through BA along with my flight, although I have a Hilton honours account. Check in was fine with Rawad, received a room on the 19th floor, not really any views but lovely big windows showing lots of light as the room was drab! All the furniture was dark brown, old, doors not closing, chips etc ! No water included, no housecoats or slippers, no glass in the bathroom, very basic. Have to say the bed was amazing as was the bedding. The bathroom dark brown also, no hooks to hang towels ? Although plenty of towels ! The hotel itself had a business centre, a fabulous deli that sold coffee/tea, breakfast rolls, salads etc, in fact all you need ! Even sold bottles of wine and beer. I was amazed when I saw a machine selling small bottles of champagne ! It was fine for my 6 nights, as I was out all day, nothing special but that’s not to say they probably have much nicer rooms but I was unlucky, even being a Hilton Honours member !…
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Date of stay: November 2023Trip type: Travelled solo
Room Tip: As others have said DO NOT WALK TO THE LEFT as you come out of the hotel ! The homeless problem...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Nice, large clean room and loved the sky bar. Gym was good. We were on the 9th floor but could still hear a lot of traffic / street noise so didn’t have the best sleep unfortunately. Coffees from the shop in the lobby were super expensive but delicious.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I've been staying at the Hilton Union Square for several years, primarily due to its great location and spacious rooms. My recent visit was smooth from the start. The check-in process was straightforward, and Larysa was courteous, even offering a complimentary room upgrade. It's nice to see that the hotel's hospitality remains consistent over the years. Thanks to Larysa and the team for a pleasant stay. Will be back.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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PRICE RANGE
R 3,023 - R 5,202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton san francisco union square hotel san francisco, hilton hotel san francisco, san francisco hilton
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
1921
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Frequently Asked Questions about Hilton San Francisco Union Square
What are some of the property amenities at Hilton San Francisco Union Square?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton San Francisco Union Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton San Francisco Union Square?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
Are there opportunities to exercise at Hilton San Francisco Union Square?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton San Francisco Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton San Francisco Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton San Francisco Union Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton San Francisco Union Square?
The staff speaks multiple languages, including English, Spanish, French, Chinese, and Ukrainian.
Is Hilton San Francisco Union Square accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.