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BEI San Francisco, Trademark Collection by Wyndham

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Traveller (141)
Room & Suite (54)
Dining (7)
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About

#92 of 344 hotels in San Francisco
Location
Cleanliness
Service
Value
Travellers' Choice
In the heart of San Francisco’s Civic Center, BEI is a destination for business and leisure travelers looking for an urban escape connecting them to a creative and influential community. Our innovative and tech-focused amenities are aimed at promoting a holistic balance of work, life, and play. Accessibility and flexibility create a unique stay for our guests that is smooth, comfortable, and productive. State-of-the-art accommodations and facilities allow seamless workflow.
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Property amenities
Paid private parking on-site
Wifi
Restaurant
Game room
Patio
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Meeting rooms
Car park
Breakfast available
Board games / puzzles
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Spanish, Chinese
555Reviews3Q+A63Room tips
Traveller rating
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Patricia G wrote a review 07 Dec
1 contribution
We spent our family vacation here last Thanksgiving since it's a convenient location and the service is really great! The room is neat and very refreshing which we really appreciate and very well recommended. We will definitely go back here! :)
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: We suggest to booked early since it's really hard to take a spot since it's always fully booked.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fernando Vazquez, General Manager at BEI San Francisco, Trademark Collection by Wyndham
Responded 3 days ago
Thank you for taking the time to tell us about your experience at BEI San Francisco, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cielo Amor D wrote a review 06 Dec
2 contributions1 helpful vote
I like that the street is clean and the neighborhood has improved when compared to my last visit. I feel more safe now and I like how the staff has treated me. They are very accommodating as always. This is what I like here the most plus the fact that its location is really near to all my errands.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fernando Vazquez, General Manager at BEI San Francisco, Trademark Collection by Wyndham
Responded 3 days ago
Thank you for taking the time to tell us about your experience at BEI San Francisco, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fabian M wrote a review 06 Dec
1 contribution
Yolanda is really good at the registration/ front desk. She can multitask very well and always with a positive attitude towards any questions or concerns. Her smile lights the day of anyone. The rooms are very nice
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: The bathrooms need some detailing in the tubs specially
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fernando Vazquez, General Manager at BEI San Francisco, Trademark Collection by Wyndham
Responded 3 days ago
Thank you for taking the time to tell us about your experience at BEI San Francisco, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. I will share your comments about how Yolanda exceeded your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Princess joy I wrote a review Nov 2023
1 contribution
The room was spacious and elegantly decorated. The bed was exceptionally comfortable, and the in-room amenities provided everything I needed for a relaxing stay. .This is a perfect place to unwind. ..
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fernando Vazquez, General Manager at BEI San Francisco, Trademark Collection by Wyndham
Responded 1 week ago
Thank you for taking the time to provide feedback about your recent stay. We are glad we exceeded your expectations and we look to servicing you in the future if your travel plans bring you back to San Francisco.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jnorri802217 wrote a review Nov 2023
1 contribution1 helpful vote
I am in a wheelchair full-time, so I need an accessible bathroom. They advertise accessibility, but I have had better accessibility in places and didn’t advertise it. Every hotel should have grab rails in the showers and around the toilet, but especially in an accessible room. This room had no grab rails anywhere. My son was asked to leave the seating And view area next door window because people were complaining about him sitting there making no noise and not bothering anybody. Because the employees are on strike, there was constant noise that could be heard everywhere in the hotel. Frankly I’m disappointed with this Hôtel experience.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Fernando Vazquez, General Manager at BEI San Francisco, Trademark Collection by Wyndham
Responded 2 weeks ago
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will make sure to share your comments with my team as this is not who we are.  Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sunshine744520 wrote a review Nov 2023
18 contributions2 helpful votes
The Good: 1. The staff, for the most part, were so friendly 2. The room was clean but super minimal. Comfortable bed. The Bad: 1. The $35 per night “amenity fee” was not included in the “fees” portion I prepaid, which doesn’t make sense. I would understand if this offered a bunch of things to guests, like a sauna or pool, but they don’t have much. 2. Location - while I’m sure the landscape has changed because of COVID, the mental health/homeless/drug problem is out of control in SF. This location, while centrally located, seems to be smack dab in the middle of this crisis. Walking around, especially at night, doesn’t feel very safe. As a larger guy, I was hesitant, but if I were female, I would be afraid. 3. This is small, but the ice machine in the hall made a lot of noise and wasn’t efficient. I stood pressing the button for over 2 minutes to get one cup of ice and eventually just gave up. 4. In the rooms, there was no way to turn off the automatic hall and bathroom lights. Being someone who gets up in the middle of the night, it was super jarring and blinding every time I used the facilities. Again, I really wanted to like this hotel, but I’m leaving super disappointed.
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fernando Vazquez, General Manager at BEI San Francisco, Trademark Collection by Wyndham
Responded 2 weeks ago
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will make sure to share your comments with my team as this is not who we are.  Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leah Laine V wrote a review Nov 2023
2 contributions1 helpful vote
Delightful stay! From the warm welcome to the cozy rooms, every moment was filled with genuine hospitality. The staff's kindness and attention to detail made this visit truly special. Grateful for the wonderful memories created. Highly recommend!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Fernando Vazquez, General Manager at BEI San Francisco, Trademark Collection by Wyndham
Responded 2 weeks ago
Thank you for taking the time to provide feedback about your recent stay. We are glad we exceeded your expectations and we look to servicing you in the future if your travel plans bring you back to San Francisco.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eric W wrote a review Nov 2023
San Francisco, California1 contribution
This hotel is a public nuisance due to the employees' union constantly striking with bullhorns out front. There are 2000 residential apartments across the street at Trinity Place, the residents of which have to listen to them screaming through their bullhorns, as well as listen to drivers honking in support. Accordingly, I would characterize it as a mental health hazard for anyone who has to live and / or work on this block. While I empathize with the plight of these workers, after months and months of strikes, I would advise them to face reality and find new employment where they are treated fairly.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Fernando Vazquez, General Manager at BEI San Francisco, Trademark Collection by Wyndham
Responded 2 weeks ago
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will make sure to share your comments with my team as this is not who we are.  Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jozef v wrote a review Nov 2023
Sacramento, California119 contributions15 helpful votes
Convenient location, affordable price, minimalistic, good beds and bathroom, modern, that about sums it up on the pro's. Expect to pay half of your overnight just for your car, on top, for parking. Don't expect the coffee machine to work. Don't expect two chairs to sit on (just one). No desk to work on. Cords hanging below the shallow shelf. There is no happy hour as the bar has been closed long time ago, don't go in the weekend if you want to feel like your lost in no-mansland, and don't expect atmosphere, except if you want to count security agents in that category. All in all, yes, can see how it might work for some in terms of business purpose, but not exactly for an outing in the City.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Find a cheaper parking option nearby. Bring your own atmosphere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fernando Vazquez, General Manager at BEI San Francisco, Trademark Collection by Wyndham
Responded 3 weeks ago
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will make sure to share your comments with my team so we can better ourselves.  Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jenalene B wrote a review Nov 2023
1 contribution
My previous experience with friends from this hotel left me "I will certainly come back!" vibe which I really did but this time, with family and they really loved it! From the friendly and accomodating staffs to the clean and inviting rooms, not to metion, the affordable rate. This is indeed a very decent experience for a short break with my loved ones! I must say, we'll come back again and let others experience as well this satisfying service the hotel has to offer!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Fernando Vazquez, General Manager at BEI San Francisco, Trademark Collection by Wyndham
Responded 3 weeks ago
Thank you for taking the time to tell us about your experience at BEI San Francisco, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.  Thank you again for sharing your experience, and we look forward to serving you in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 2,325 - R 3,665 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn civic center (san francisco) hotel san francisco, holiday inn san francisco, san francisco holiday inn
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / SoMa
NUMBER OF ROOMS
316
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BEI SAN FRANCISCO, TRADEMARK COLLECTION BY WYNDHAM - Now R 2 030 (Was R̶ ̶3̶ ̶6̶0̶5̶) - UPDATED 2023 Hotel Reviews & Price Comparison (CA) - Tripadvisor

Frequently Asked Questions about BEI San Francisco, Trademark Collection by Wyndham
Which popular attractions are close to BEI San Francisco, Trademark Collection by Wyndham?
Nearby attractions include Asian Art Museum (0.3 km), San Francisco City Hall (0.5 km), and Orpheum Theatre (0.2 km).
What are some of the property amenities at BEI San Francisco, Trademark Collection by Wyndham?
Some of the more popular amenities offered include an on-site restaurant, meeting rooms, and internet access.
What food & drink options are available at BEI San Francisco, Trademark Collection by Wyndham?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at BEI San Francisco, Trademark Collection by Wyndham?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to BEI San Francisco, Trademark Collection by Wyndham?
Conveniently located restaurants include Sam's Diner, Golden Era Vegan Restaurant, and Gyro King.
Is BEI San Francisco, Trademark Collection by Wyndham located near the city centre?
Yes, it is 0.2 km away from the centre of San Francisco.
Are pets allowed at BEI San Francisco, Trademark Collection by Wyndham?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does BEI San Francisco, Trademark Collection by Wyndham offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at BEI San Francisco, Trademark Collection by Wyndham?
The staff speaks multiple languages, including English, Spanish, and Chinese.
Are there any historical sites close to BEI San Francisco, Trademark Collection by Wyndham?
Many travellers enjoy visiting Golden Gate Bridge (7.3 km), Alcatraz Island (5.5 km), and City Lights Booksellers (2.3 km).
Is BEI San Francisco, Trademark Collection by Wyndham accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.