The Bijou powered by Sonder
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About
#4 of 4 limited service properties in San Francisco
Location
Service
Value
An Art Deco-inspired jewel in the heart of Union Square — The Bijou is a blend of eclectic and modern. The facade was constructed over one hundred years ago, with neat stonework and arched windows. Inside, gilded furnishings and ornate artwork decorate the lobby. Each room features a workspace, coffee maker, and Roku TV for streaming. You’ll be centrally located to all Union Square offers, with art galleries, comedy clubs, and stylish shopping (especially on Maiden Lane). Or, explore the city by trolley and visit the iconic Powell-Mason Cable Car Turnaround. The Bijou is your bridge to a better stay in the Golden Gate City.
This property belongs to a collection of boutique hotels powered by Sonder. No two properties are alike, but all offer our mobile-first guest experience.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Shuttle bus service
Meeting rooms
Baggage storage
Concierge
Express check-in / check-out
Wifi
Non-smoking hotel
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Desk
Wardrobe / wardrobe
Clothes rack
Iron
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Private bathrooms
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish
Location
100Great for walkers
Grade: 100 out of 100
337Restaurantswithin 0.5 km
95Attractionswithin 0.5 km
111 Mason St, San Francisco, CA 94102-2713
E-mail hotel
Getting there
Powell StBART2 min
Powell StMuni4 min
Car HireSee all San Francisco car hire
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Rooms were nice. But my main concern was the area. I was travelling with two teenagers and they felt frightened by the group who congregated opposite the hotel shouting and screaming and obviously on drugs. When we left there was a homeless man lying on the floor by the entrance. I know there is a big homeless issue in the city which is not this hotels fault, but we did need feel safe.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sonder Team, Owner at The Bijou powered by Sonder
Responded 14 Aug 2023
Thank you for staying with us and sharing your experience. It’s a large and unfortunate problem in this city, and we apologize for any inconvenience that may have caused. Your safety is very important to us. We strive to make sure our spaces are comfortable and secure for all of our guests. We’re always available via our 24/7 support team if you need anything during your stay. This property is also staffed 24/7 and has on-site security. Please reach out to us before your next stay, and our team would be happy to suggest a different location in San Francisco or one of our other 40+ cities.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Property's Favourite Review
This hotel has been under new ownership for about a month now, and I’ve been very pleased with the experience. Rooms are clean and well-equipped (iron and board, blackout curtains, shampoo/conditioner/soap are Davine’s) - no perceptible difference between it and a Hilton. Lobby is nicely designed, location excellent. Yes it’s near Union Square, so there is street noise and people living on the street - that comes with the neighborhood - but the room even has a sound machine for light sleepers. Entry to hotel and room are by code, as there isn’t always someone at the front desk - but often there is. Would definitely stay here again.
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Date of stay: April 2023Trip type: Travelled on business
Room Tip: No fridge
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Room was compact and clean. The staff was great. Two issues: 1. The area is very noisy all hours and felt unsafe with rampant illegal drug use. 2. Doesn’t seem to be full time security which this hotel absolutely needs given the location. Someone tried to enter my room midnight one night
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Date of stay: May 2023Trip type: Travelled on business
Room Tip: Convenient to Muni, Path, etc.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sonder Team, Owner at The Bijou powered by Sonder
Responded 25 May 2023
Your feedback is important to us. While we're glad you enjoyed your room, we're sorry there were some issues. We're sorry to hear that noise disrupted your stay. Our team would've been happy to deliver a white noise machine or earplugs to help alleviate unwanted sounds. We're looking into additional security on top of our 24/7 staffed front desk. We appreciate your honest thoughts on how we can improve. We hope to host you again at any of our 40+ locations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extremely loud room—people screaming outside and loud music. No earplugs. Tried to shorten my reservation and got ghosted by support. Ended up staying elsewhere and unable to get a refund. Support copied and pasted responses. WiFi in the room is also bad. Do not recommend
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sonder Team, Owner at The Bijou powered by Sonder
Responded 26 May 2023
We're sorry your stay was disrupted by noise. Our team would've been happy to deliver a white noise machine or earplugs to help alleviate unwanted sounds. Customer service is important to us, and we're sorry you didn't get a response. If you choose to give us another try, we'd love to make it up to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
bijou hotel san francisco, hotel bijou san francisco, bijou san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
65
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Frequently Asked Questions about The Bijou powered by Sonder
Which popular attractions are close to The Bijou powered by Sonder?
Nearby attractions include San Francisco Magic Theater at the Marrakech (0.3 km), San Francisco Urban Adventures (0.09 km), and San Francisco Playhouse (0.4 km).
What are some of the property amenities at The Bijou powered by Sonder?
Some of the more popular amenities offered include free wifi, meeting rooms, and dry cleaning.
What food & drink options are available at The Bijou powered by Sonder?
Guests can enjoy free instant coffee during their stay.
Is parking available at The Bijou powered by Sonder?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Bijou powered by Sonder?
Conveniently located restaurants include Fino Bar & Ristorante, Taylor Street Coffee Shop, and Bourbon and Branch.
Does The Bijou powered by Sonder have an airport shuttle?
Yes, The Bijou powered by Sonder offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Bijou powered by Sonder located near the city centre?
Yes, it is 0.8 km away from the centre of San Francisco.
Are any cleaning services offered at The Bijou powered by Sonder?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Bijou powered by Sonder?
Many travellers enjoy visiting Golden Gate Bridge (7.2 km), Alcatraz Island (4.9 km), and City Lights Booksellers (1.5 km).