Hotel Caza Fisherman's Wharf

Hotel Caza Fisherman's Wharf

Traveller (231)
Room & Suite (45)
Hotel Caza Fishermans Wharf
Videos (1)
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About

4.5
#47 of 238 hotels in San Francisco
4.8 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Caza is a family-friendly hotel in the heart of historic Fisherman's Wharf that embodies the spirit of California, full of fun, warmth, and special extras to enhance your vacation experience. We invite you to cruise in and experience authentic San Francisco in a perfect location.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Game room
Darts
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Paid wifi
Outdoor pool
Breakfast available
Snack bar
Video game console
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Cable / satellite TV
Flatscreen TV
Bath / shower
Telephone
Laptop safe
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Ocean View
Mid-range
Languages Spoken
English, French, Spanish, Arabic and 5 more
Hotel links
Special Price:24% off room rate

Location

1300 Columbus Ave, San Francisco, CA 94133
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
San Francisco Intl Airport
20.8 km
See all flights
Metropolitan Oakland Intl Airport
19.8 km
See all flights
4.5
4.5 of 5 bubbles892 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Hotel Caza Fisherman's Wharf is celebrated for its excellent location, nestled close to Fisherman's Wharf with easy access to nearby restaurants and attractions. While the hotel boasts a modern and inviting atmosphere with spacious rooms and engaging family-friendly areas, some guests have pointed out significant noise issues. The staff earns praise for their courteous service, although the value proposition is dampened by additional fees that some guests feel are excessive. Amenities like the games room and pool are popular, yet the lack of certain in-room conveniences has been noted.
Location
Convenient
Atmosphere
Welcoming
Rooms
Clean
Value
Expensive
Cleanliness
Immaculate
Noise level
Mixed
Service
Helpful
Amenities
Satisfactory

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Detailed Reviews
Matthew G wrote a review Jan 2023
Hotel's Favourite
5.0 of 5 bubbles
I was very impressed by the hotel, and location. It was easy to access everything, the hotel was clean and modern, and the help was very good. Joey (one of their employees) was extremely friendly, and gave us so many suggestions, and was very accommodating. I would recommend others stay here while they are in the Bay area.
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Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A H, Other at Hotel Caza Fisherman's Wharf
Responded 30 Jan 2023
Hello Matthew, Your recommendation to family and friends is the highest compliment we could wish for, and we thank you for taking the time to share your high praise with us. It was our pleasure to ensure your comfort during your time with us in the city, and Joey appreciates the shout-out! We hope we can entice you back to our hotel by the bay in the future. Cheers, The team at Hotel Caza
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
selinavelasquez wrote a review Apr 2021
Seattle, Washington
5.0 of 5 bubbles
Very clean, extremely comfortable rooms. Good parking - expensive due to the hotel’s location, but I was lucky enough to get a room rate that included free parking. All staff that we came into contact with were very friendly and professional and helpful. The only downside is that the area is a bit noisy just due to the location, but the convenient location is likely the reason you’d be looking at this hotel in the first place. If you can deal with the outside road noise and city life, everything else is terrific. There was no noise heard between hotel rooms (which is important to me). We did not have one unpleasant experience here, and were made to feel welcome and valued the entire stay. We will definitely be staying here next time we’re in the city!
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Review collected in partnership with this hotel
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Isabelle Matter, General Manager at Hotel Caza Fisherman's Wharf
Responded 19 May 2021
Hello, Thank you very much for sharing your feedback, we are very happy you enjoyed your stay with us! We are glad we met your expectations and we look forward to welcoming you in the future! Caza Team
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
steveblackcat73 wrote a review May 2022
Greater London, United Kingdom
4.0 of 5 bubbles
The Hotel Caza is a perfectly situated hotel, within walking distance of Pier 39 (10 minutes) and very close to Ghirardelli Square and the cable car stop. It's location is great, as you're close to the main tourist area but far enough away that you're not disturbed by excessive noise.
The rooms are decently sized, comfortable and clean. The TV is huge and has a good array of channels for you to view while you're preparing for your day of sightseeing, shopping etc.
The staff were wonderful and couldn't be more friendly or helpful.
The best thing about the Hotel Caza is ironically the SF visitor tax. You will pay this wherever you stay in San Francisco, but at least here you can see and experience what you're paying for. The games room (arcade games, pool tables and board games) is brilliant when you get back to the hotel, but aren't quite ready for bed.
Have a drink at the bar and unwind with some family fun, or watching some live sport on one of the TV's. There's also an outdoor heated pool, but this can get pretty busy.
In addition there is free coffee available between 7 and 10am, popcorn and cookies and milk of an afternoon and an evening.
Really nice hotel and one I would be happy to return to.
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Date of stay: April 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle F wrote a review Jul 2021
Phoenix, Arizona
+1
3.0 of 5 bubbles
This hotel has potential but there’s definitely room for improvement. When we arrived we were directed to the self check in kiosks and assigned a room. In hindsight I would have waited for a human to discuss the room location because we were given room 107 which is super far from the lobby. It would be ok if there was an entrance on that side of the building but there’s not so it’s a long walk to and from the lobby. They did text to see if we were happy with the room and when I said no they were good about moving us to a room closer to the lobby so the service was good on that. I also would have reserved a city view room, we were on the first floor looking at a wall. The room we were moved to was smaller than the first, the chair was totally wedged in between the wall and bed. The first room also had a nice wireless charging pad but the room we moved to did not. Also, a mini fridge would be helpful in the room, especially for the number of families staying there.
Our other main issue in the room was cleanliness. The carpet did not appear to have been vacuumed and had food debris around the desk. The bathroom was also quite dirty, the floor and shower especially. It did not seem like the hotel had been cleaned well after the remodel, there was dirt running down the shower walls and when my husband wiped his hand on the floor he had dirt and dust all over it. When we reported the issue they offered to move us again but we didn’t want to go through the hassle, they did send housekeeping in but the issue wasn’t totally resolved. Another thing lacking, towel bars in the bathroom - there is just a small hook on the back of the door which isn’t enough for a family all trying to hang towels to dry. We had to remove a roll of toilet paper to have somewhere to hang a hand towel. They did check in again via text and I expressed some disappointment but at that point we were just getting through the rest of the stay.
The pool was closed which was a bummer, there was no mention on the website prior to our stay that would be the case but they still charge the full “destination fee” which is something I hate but has became the standard at all hotels unfortunately. They do have a game room but the pool table cues were all already in rough shape, the large connect 4 board was broken and the arcade games take quarters to play which was also annoying after paying a fee that includes the game room as an amenity. It would also be nice to have a coffee maker in the room to save from having to go to the lobby for coffee first thing in the AM. We did appreciate the water machines so you can refill your water bottles and the branded ones I noticed they had in the first room were cute although the room we moved to didn’t have any.
Overall it wouldn’t take much to take this place from “meh” to “really good stay” . I’m not sure we’d stay here again but after reading reviews of all the hotels in this area none of them seemed outstanding, something that seems to be common in high tourist spots where they know people will come stay regardless.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Get a room closer to the lobby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Isabelle Matter, General Manager at Hotel Caza Fisherman's Wharf
Responded 27 Jul 2021
Hello, Thank you for taking the time to share your feedback, it is very helpful to us and always welcome. It will help us improve our services. Thank you for staying with us. Caza Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
grknyc wrote a review Mar 2020
West Palm Beach, Florida
2.0 of 5 bubbles
Beautiful hotel in a great location near fisherman’s wharf checks off a lot of boxes. Very child friendly property. Rooms could be larger and the water pressure could be a lot better. There are no refrigerators or coffee machines in the rooms ? I heard they charge for a refrigerator if you want one. Staff was friendly and attentive. Issue is the hidden parking fee of $60.00 per day. I booked through hotels.com and my confirmation made no mention of a parking fee. In fact it says all resort fees were included in my confirmation. That includes a daily stay fee of $30.00. So it’s $90.00 a day if you have a car. It approx doubles the cost of your room ! I spoke to the manager about the fee and he said the best he can do is charge me $30 for parking and he will contact the third party website to include the additional parking fees. Not cool and probably illegal. I wasn’t going to let $30 spoil my quick get away, but you’ve been warned. A room costing anywhere from $90-130 dollars a day will cost you $90 more on top of that.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pete L wrote a review Mar 2020
3.0 of 5 bubbles
The basics were great and the room was nice. Staff was friendly and helpful. The location is phenomenal, easily in walking distance of Fisherman's Wharf and lots of places to see. However, there was no refrigerator in the room and there was no complementary breakfast, so food was overall kind of an issue. Also, parking was expensive at $60/day. This wouldn't normally be a huge deal, especially in the city, but they added a $30 destination fee at checkout for things like towels and wi-fi, and it wasn't clear we would pay that charge. I especially didn't like it given the food and parking situation.

Overall, Caza is a decent value for what you get, but just be aware of what you're getting and what you're really paying.
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Date of stay: March 2020
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EMI wrote a review Feb 2020
+1
1.0 of 5 bubbles
Newly opened but already showing signs of wear and tear with cracked filthy windows, holes in ceiling, cracks, scratches and obviously cheaply done up. Be careful if you pay for a view because apparently the photo attached counts as a view - the big blue building opposite. Even after flagging this with hotel staff they were still adamant this was a view. Housekeeping didn't empty bins for days. They often threw bedsheets over the bed but didn't actually make the bed. Fan in bathroom didn't work neither did locks. Very noisy all throughout the night with numerous people in vans climbing into skips to empty into their personal vans, diggers filling up skips and street bins being emptied at 2am. Did not have one goodnight sleep our whole stay. Had issues with the hotel wanting to take more money than booking.com which took considerable amount of our vacation time to sort out (had to go through booking.com to sort as hotel were not helpful). Expensive for what it is. This is not my first stay in San Francisco, I would highly recommend visiting but definitely not in this hotel. I never write negative reviews but feel potential guests need to know what they are actually staying in so they can book elsewhere.
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Date of stay: January 2020
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Choose a different hotel. DO NOT STAY HERE! Less than a budget hotel for mid- range price.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seaside41479977326, Manager at Hotel Caza Fisherman's Wharf
Responded 03 Mar 2020
Dear Adventure_is_here, I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so that I can discuss your issues personally. I can be reached at tgardner@hotelcaza.com. I am looking forward to hearing from you. Take Care, Torrance
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Ceci1313 wrote a review Mar 2020
Ontario, California
4.0 of 5 bubbles
We had an amazing time at this hotel that is walking distance to fisherman's wharf and so many other places. The staff was very accommodating. The bar staff especially Fro (so much fun and personable, made our stay awesome) I would have given a 5 score if the bathroom in our room had some kind of railing (I am not in need of help), but would have been safer having something to hold on to getting in and out of the shower, because it felt insecure getting, it was slippery despite tub having a film on it. I enjoyed the security of the elevator needing a key to get to the upper floors. The biggest bummer was $60.00 plus per night for parking that was not mentioned during booking (but was mentioned @checkin) understanding that cities with limited parking need to charge extra should not be lured by "discounted" hotel rates. I also want to thank Ray for his great customer service in some of these issues.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seaside50174569270, Manager at Hotel Caza Fisherman's Wharf
Responded 24 Mar 2020
Hello, On behalf of all of us at the Hotel Caza, I want to thank you for taking the time to provide your feedback following your stay with us. Thank you very much for your positive comments about the hotel. I will share your kind words with the entire team as I know they will appreciate receiving your feedback as well. I am glad we met your expectations during your visit with us. At your service, Isabelle Matter General Manager
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mctravelx2 wrote a review Mar 2020
5.0 of 5 bubbles
I went back and forth about staying at this hotel based on reviews and even canceled my original reservation but then re-booked. I am so glad I did. Our family of four (with a 3 and 9 year old) is here now and we are having a great stay. The room doesn’t have view but we got one of the cheaper rooms so it was expected and because of that is actually really quiet. The rooms are very nice and the location is great, centered between Pier 39 and Ghirardelli Square. The staff have been amazing with our kids and our favorite part has been the lobby/lounge/game area. We have been able to come back when our kiddos are tired, get a drink at the bar and hang out in the game room or head back up to our room. Once the pool is up and running in April this place will be even better!
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stefan P wrote a review Mar 2020
5.0 of 5 bubbles
Our family of four stayed at hotel Caza while visiting relatives and celebrating my wife's 50th birthday. The staff took care of us in such an amazing way! Impeccable service. Thank you so much Zack, Rebecca, Liza and everyone else we dealt with for our special needs. You really are a large reason our visit was so pleasantly memorable.

The room had high standard, very clean, felt newly refurbished and fresh. The beds and linen are top notch!

The location is a stone's throw away from fisherman's wharf with all the touristy stuff close at hand.

A pleasant surprise was that the hotel actually has some nice breakfast croissants and sandwiches for sale which is great if you're in a hurry. The water bottles/bags were great and we liked that concept a lot.

The gym is small but has great new equipment. There is also a small bar, real coffee and plenty of entertaining games.

The hotel is super family friendly without feeling annoyingly kindergarden-ish.
10/10, will definately come stay again.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dizzyclaire asked a question Jun 2024
Glasgow, United Kingdom47 contributions55 helpful votes
Hi, are there hairdryers in the Rooms?
Steve B asked a question Jul 2023
Maidstone, United Kingdom49 contributions3 helpful votes
How much does it cost per day to park a car at the Hotel Caza?
Answer from becky f
Matfield, United Kingdom25 contributions14 helpful votes
I booked direct on the hotel’s website, under “offers” section there is a “park&play” offer with 50% off parking on site in the hotel’s car park. Works out at $31 a day, which, trust me, for SF was cheap and it’s secure. Hope this helps
Puss100 asked a question Jun 2023
Fairford, United Kingdom559 contributions275 helpful votes
Is the daily destination fee per room, or per person?
Answer from James J
Buckeye, Arizona1 contribution
I believe when my wife and I stayed there it was per room.
Dmitri asked a question Apr 2023
Eindhoven, The Netherlands
Is breakfast served in this hotel?
Answer from orders597
1 contribution
No free breakfast. They sell food items at the bar
Chopper833 asked a question Mar 2023
Nottingham, United Kingdom192 contributions39 helpful votes
Hi, which rooms are best to request? Thanks
Answer from Kathy D
Saint Louis, Missouri361 contributions131 helpful votes
My sons and I specifically requested a room with a view of the bay. The hotel gladly complied with our request.
msgtstocks wrote a tip 03 Jul
Goodyear, Arizona286 contributions69 helpful votes
2.0 of 5 bubbles
"There is a Marriott nearby."
Read full review
Tania T wrote a tip May 2024
São Paulo, SP66 contributions18 helpful votes
5.0 of 5 bubbles
"You have a lot of things to do in the hotel!"
Read full review
dawnsF5107WH wrote a tip May 2024
Gateshead, United Kingdom144 contributions54 helpful votes
3.0 of 5 bubbles
"Great breakfast cafe just over the road eight am."
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MountainMama wrote a tip May 2024
United States26 contributions2 helpful votes
5.0 of 5 bubbles
"Parking is expensive but secure (it’s expensive everywhere in SF) If you have a mini fridge in your room just bring breakfast items!"
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srubin5190 wrote a tip May 2024
PA39 contributions11 helpful votes
5.0 of 5 bubbles
"Breakfast not included; can request a fridge & coffee-maker. A microwave available. Bathtub is higher than floor. Must step down a bit."
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Not the right property for you?
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PRICE RANGE
R 3,627 - R 5,476 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan FranciscoFisherman’s Wharf
NUMBER OF ROOMS
342
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL CAZA FISHERMAN'S WHARF - Reviews & Price Comparison (San Francisco, CA)

Frequently Asked Questions about Hotel Caza Fisherman's Wharf
Which popular attractions are close to Hotel Caza Fisherman's Wharf?
Nearby attractions include Lombard Street (0.5 km), Fisherman's Wharf (0.3 km), and Musee Mecanique (0.4 km).
What are some of the property amenities at Hotel Caza Fisherman's Wharf?
Some of the more popular amenities offered include a pool, a lounge, and a fitness centre.
Which room amenities are available at Hotel Caza Fisherman's Wharf?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Caza Fisherman's Wharf?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at Hotel Caza Fisherman's Wharf?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Hotel Caza Fisherman's Wharf?
Conveniently located restaurants include Blue Mermaid Restaurant, The Baked Bear, and Eight Am.
Are there opportunities to exercise at Hotel Caza Fisherman's Wharf?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Caza Fisherman's Wharf?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Caza Fisherman's Wharf?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Caza Fisherman's Wharf?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Arabic.
Are there any historical sites close to Hotel Caza Fisherman's Wharf?
Many travellers enjoy visiting Golden Gate Bridge (5.5 km), Alcatraz Island (2.3 km), and City Lights Booksellers (1.4 km).
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