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The Clift Royal Sonesta Hotel

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Traveller (589)
Room & Suite (342)
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Overview
  • Excellent35%
  • Very good39%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“redwood room”(343 reviews)
“redwood bar”(71 reviews)
“velvet room”(47 reviews)
AMENITIES
Wifi
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
4 Star Hotel
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Offers from The Clift Royal Sonesta Hotel
Offers & Announcements: Park and Stay
Offers from The Clift Royal Sonesta Hotel
Offers & Announcements: Park and Stay
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Rooms
06 Jun07 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3 746)
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Traveller rating
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1 161
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1 - 5 of 3 246 reviews
Reviewed today

I'm well travelled and have been to 35+ countries, staying anywhere from 5* luxury hotels to hostels. I admit never leaving reviews here but feel compelled to as Clift is hands down the worst place I have ever stayed. The hotel is old and outdated,...More

Thank reena507
Hotel's Favourite
Reviewed 16 March 2018

Our first time to San Francisco and this hotel was recommended to us. It didn't disappoint. Great location at Union Square with an incredible decor and very cool feel. Rooms were nice, staff were excellent and the whole experience was thoroughly enjoyable. Will definitely be...More

Thank ClintonHayes
Response from Clift_Rooms_Manager, Front Office Manager at The Clift Royal Sonesta HotelResponded 19 March 2018

Dear ClintonHayes, We appreciate your feedback and we are delighted you enjoyed your stay. Even more thrilled that we met your expectations from the recommendation of the Clift. Thank you again and we are looking forward to your next visit. All the Best, Julia

Reviewed 3 days ago

The decor in the whole hotel was a little weird, modernist artsy for us. For instance, the entire hallway on the floor we were on was a lilac purple: the floors, walls and ceilings. Our room was entirely white, while the two opposing walls were...More

Thank bansheecrzy
Response from Tony L, Manager at The Clift Royal Sonesta HotelResponded 2 days ago

Thank you so much for taking your time to review our hotel. Our lobby is designed by Philippe Starck and Ian Schrager, the lobby contains one of the most eclectic furniture collections in all of California. We are pleased to hear that you enjoyed your...More

Reviewed 4 days ago via mobile

Hotel is just “OK.” The rooms are dated which makes it feel dirty. The shower has no drainage. I had no hot water in my sink. I wouldn’t stay here again. On a positive note the bar and breakfast room are pretty awesome.More

Thank Michael M
Response from Tony L, Manager at The Clift Royal Sonesta HotelResponded 2 days ago

Thank you for your feedback, we are sorry that our rooms did not meet your expectation. We are continuing to improve when we can. If you change your mind to stay with us in the future, please contact us directly, and we will ensure to...More

Reviewed 5 days ago

After many, many tries (and fails) from the low-end, Hotel G, to the high-end, Four Seasons, I have found a place to stay in SF! From the moment I checked in with the super friendly and helpful Andressa to the housekeeping staff and room service...More

Thank boaviagemnyc
Response from Tony L, Manager at The Clift Royal Sonesta HotelResponded 2 days ago

Thank you so much for your amazing review! We are delighted to hear that you enjoy your stay and that our service level meet your expectation. We look forward to see you again in the future, thank you for staying with the Clift Royal Sonesta.

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Most Booked Properties in San Francisco, CA
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$252 - US$617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in San Francisco
#42 Green Hotel in San Francisco
#43 Luxury Hotel in San Francisco
#64 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$252 - US$617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in San Francisco
#42 Green Hotel in San Francisco
#43 Luxury Hotel in San Francisco
#64 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
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Traveller (589)
Room & Suite (342)
Dining (26)
Amenities (67)
Business Centre & Event Rooms (13)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
andijon
2 May 2018|
AnswerShow all 4 answers
Response from Alejandra M | Reviewed this property |
Don’t worry is a safe neighborhood. We didn’t have any issue .
1
Vote
Janis C
12 December 2017|
AnswerShow all 5 answers
Response from Clift_Rooms_Manager | Property representative |
Unfortunately, we do not have a bar on our roof. It's just a secured roof with equipment.
0
Votes
ckennedy98
16 October 2017|
Answer
Response from Clift_Rooms_Manager | Property representative |
We don't have any sofa sleepers in our rooms, we do offer roll away beds
0
Votes
Room Tips
"Do not stay here!"
Read review
"Ask for a high floor and view. Spring for the upgrade!"
Read review
"theft and damaged personal items by housekeeping in the room"
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"This hotel desperately needs to be redone! It’s just worn...and you can tell it’s 20 years old."
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