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Hyatt Residence Club Maui, Ka'anapali Beach

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Traveller (353)
Room & Suite (99)
Pool & Beach (42)
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Overview
  • Excellent79%
  • Very good15%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (397)
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1 - 5 of 393 reviews
Reviewed 1 week ago

I stayed here for 2 nights using Hyatt points, following a 5-night stay at the Westin Nanea. I actually preferred this property overall for the following reasons: - Although we did not have an ocean view, we did have a beautiful view of the mountains...More

1  Thank Heather R
Response from HKB_Mgmt, General Manager at Hyatt Residence Club Maui, Ka'anapali BeachResponded 5 days ago

Aloha, Mahalo for your detailed review. We are blessed to have a great location and a high quality property for guests and owners to stay at. We appreciate all feedback and have made many changes to the property since opening based on this. Mahalo for...More

Reviewed 1 week ago

This review is for the treatment we received by one of the valet staff. I had sent an e-mail to the property after our stay but they didn't bother replying so I will have to submit negative feedback on here. My pregnant wife and I...More

Thank seattletraveler82
Response from HKB_Mgmt, General Manager at Hyatt Residence Club Maui, Ka'anapali BeachResponded 5 days ago

Aloha seattletraveler82, I apologize for your experience with the valet. Although I know we have spoken within the past few days about this over the phone; I wanted to extend my apologies to you once more and hope that you will return in the future...More

Reviewed 3 weeks ago via mobile

My wife and I stayed here the last week of March. I'm into details and typically have a list of issues that come up in which I list what could've gone better. I have to say that from the customer service we encountered (prior to...More

4  Thank kwiggit
Response from HKB_Mgmt, General Manager at Hyatt Residence Club Maui, Ka'anapali BeachResponded 5 days ago

Aloha kwiggit, Mahalo for taking the time to write such a detailed review. We are blessed to have a fabulous location with great access to the beach and hope that 'more to come' means you will be returning soon! Aloha!

Reviewed 3 weeks ago

My wife and I stayed here Aug.29th- Sept.2nd 2017. We were so happy with our 4 night stay, that when we moved to Kapalua for the remainder of our trip, we were a little depressed, and we were at a great hotel, but something was...More

4  Thank jimfrancis356
Response from HKB_Mgmt, General Manager at Hyatt Residence Club Maui, Ka'anapali BeachResponded 5 days ago

Aloha jimfrancis356, It was a pleasure meeting you in Lahaina Provision Company that morning and thrilled to hear you enjoyed the remainder of your stay! Thank you for your kind words and I look forward to more music trivia starting on the 24th! Aloha!

Reviewed 4 weeks ago via mobile

My family and I were lucky enough to be VIPs at the Hyatt Residence Club. This was the nicest hotel I have ever stayed at. I could not become an owner at this time, but if I could.. this would be a fantastic property.

1  Thank April C
Response from HKB_Mgmt, General Manager at Hyatt Residence Club Maui, Ka'anapali BeachResponded 3 weeks ago

Aloha April C, I am happy to hear you enjoyed your stay. If the opportunity arises in the future, please consider us! Aloha!

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$772 - US$1 154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Lahaina
#4 On the Beach Hotel in Lahaina
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$772 - US$1 154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Lahaina
#4 On the Beach Hotel in Lahaina
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (353)
Room & Suite (99)
Pool & Beach (42)
Dining (5)
Family and Play Areas (1)
Questions & Answers
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ocgreekgal
30 March 2018|
AnswerShow all 5 answers
Response from Goma2013 | Reviewed this property |
Yes!!!!
0
Votes
jenhob
28 March 2018|
AnswerShow all 3 answers
Response from Goma2013 | Reviewed this property |
Not sure about a kids club, but there are activities for kids.
1
Vote
Cherise J
3 February 2018|
AnswerShow all 6 answers
Response from marci b | Reviewed this property |
I didn't know they have a resort fee. I just paid over 5,000 for my maintenance fee for my 2 weeks in May.
0
Votes
Room Tips
"Higher floor - corner units"
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"All 2 and 3 bedrooms face the ocean. Most 1 bedrooms face the ocean;however there are some that face the..."
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"Ask for room on a higher floor"
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"Higher floor unit is better for the view, esp. above 9th"
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