Kaanapali Ocean Inn
2780A Kekaa Dr Kaanapali Beach, Lahaina, Maui, HI 96761-1927
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US$387
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 21/03/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kaanapali Ocean Inn
Updated 21/03/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#30 of 34 in Lahaina
Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travelers visiting Lahaina, Kaanapali Ocean Inn is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants, Kaanapali Ocean Inn makes it easy to enjoy the best of Lahaina. Rooms at Kaanapali Ocean Hotel offer a flat screen TV, a refrigerator, and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi. A 24 hour front desk, room service, and a concierge are some of the conveniences offered at this hotel. A pool and a lounge will also help to make your stay even more special. If you are driving to Kaanapali Ocean Hotel, parking is available. If you like Thai restaurants, Kaanapali Ocean Hotel is conveniently located near Thai Food by Suri. Best of all, Kaanapali Ocean Inn makes it easy to experience many great Lahaina attractions like Launiupoko Beach Park, Ukumehame Beach Park, and PoHaku Park, which are some popular parks. Whether you’re traveling for business, pleasure or both, Kaanapali Ocean Inn is sure to make your visit to Lahaina one worth remembering.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Hiking
Shuttle bus service
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Poolside bar
Snorkelling
Tennis court
Tennis court offsite
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Private beach
Housekeeping
Private balcony
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, Spanish, Filipino, German and 1 more
Location
Full view
67Somewhat walkable
Grade: 67 out of 100
23Restaurantswithin 1 km
7Attractionswithin 1 km
Contact
2780A Kekaa Dr Kaanapali Beach, Lahaina, Maui, HI 96761-1927
Getting there
Car HireSee all Lahaina car hire
323Reviews16Q+A78Room tips
Reviews
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Most Recent
Stacey at the front desk was very helpful and pleasant. The valet/bell staff was also excellent! The pools, grounds and atmosphere were top shelf. We would definitely love to stay there again. Who knows maybe next year.
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from HHR CRES, Guest Services / Front Office at Kaanapali Ocean Inn
Responded 3 weeks ago
Thank you for sharing your positive feedback! We are so happy to read that you enjoyed our staff and service and we hope to welcome you back again next year!
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Liked · The location is amazing, right in front of a gorgeous beach, one of the best in Maui access to Royal Lahaina facilities - 2 pools, sunscreen, so beautiful. balcony was lovely shower was good. wifi was good staff was friendly Disliked · -sooooo expensive on property, on top of hotel prices. we had a $72 breakfast for the 2 of us. we ordered eggs and OJ. i suggest driving to alternatives, although everything's overpriced. -room is dated and badly in need of a makeover sometime soon -Beach is sooo beautiful, but it's so windy that the sand blows in your eyes. we couldn't hang out at the beach, so strange. hotel is right next to the Luau - we weren't in the room during that time so we don't know if it's loud/disruptive.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: balcony rooms can have partial beach view. loved
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Helpful
Response from HHR CRES, Guest Services / Front Office at Kaanapali Ocean Inn
Responded 3 weeks ago
Thank you for sharing your feedback with us! We are so happy to read that you enjoyed our staff and service and we appreciate your feedback regarding the pricing and room updated needed. We hope to welcome you back again in the future and we would be happy to ensure you receive an updated room.
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While I had reserved an oceanfront room at KOI, they had over-sold and so upgraded me to an ocean-front cottage, so I guess this may be more a review for the Royal Lahaina Resort, which also manages Kaanapali Ocean Inn. Stephanie at the front desk was sweet and personable, and all the bellmen were attentive and had recommendations at the ready. The cottage was very clean and the beds were comfy. Access to Kaanapali beach cannot be easier and the trolley makes trips to the Whalers Village shops easy (don’t lose your parking spot to those coming for the lu’au). I would stay here again, and I’d still try to stay at KOI, lol
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from HHR CRES, Guest Services / Front Office at Kaanapali Ocean Inn
Responded 02 May 2022
Aloha!! We appreciate your valuable feedback. We hope that you had a beautiful time and will keep us in mind on your next trip to Maui.
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I will start with the positives of this place. The beaches were clean, the pool was picturesque, the view was good, and the maid service was excellent. Unfortunately that’s where the positives run out. The resort fee of $40/day gets you subpar keurig coffee and spotty wifi. The daily parking fee was also fairly high at $30/day. From the moment we walked into the room (1523) we knew our experience wasn’t going to be great. The room smelled of mold, we turned on the fan and opened the door wall to try and air it out. Cue the post-nasal drip and worsening of asthma. The moldy smell never improved throughout our stay. It was easy to see where the smell was coming from, the beds were nailed to the wall and the intervening 2 inches of space was full of dust and mold. There was obvious water damage just near the entry door, the tiny/dingy shower had ceiling tiles just above head level that looked as if they hadn’t been replaced since the 1980s. Additionally, the walls were very thin and we were able to hear our honeymooner neighbors anytime we were in our room. On the whole we were very disappointed with this hotel, would recommend staying just about anywhere else…
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Date of stay: April 2022
Rooms
Location
Service
Helpful
Response from HHR CRES, Guest Services / Front Office at Kaanapali Ocean Inn
Responded 21 Apr 2022
Thank you for sharing your feedback with us. We are very sorry to read about your negative experience. We would have been happy to move your room had we known that you were uncomfortable. Our resort feels cover a number of amenities and activities on property, not only the coffee daily and wifi. We hope that you had a lovely time in Maui and should you return we would be happy to ensure you are comfortable and enjoying your stay.
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We stayed in two of the cottages at Kaanapali Ocean Inn. The rooms were spacious and very clean. We needed a place to stay for one night and this place was perfect. We were in the middle of the Lahania Resort and had access to all the amenities. The staff was most helpful and drove us to our rooms in the golf carts. Though the rooms were no frills, we did each have a private patio. Beautiful grounds, perfect views, and a great restaurant. One of the best meals I have ever experienced. The morning after we arrived, we walked the boardwalk fora couple of hours after having a tasty breakfast by the pool.
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Date of stay: March 2022
Value
Rooms
Service
Room Tip: I would definitely request one of the cottages.
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Helpful
Response from HHR CRES, Guest Services / Front Office at Kaanapali Ocean Inn
Responded 31 Mar 2022
Thank you so much for sharing your feedback! We are delighted that you enjoyed your cottage rooms and loved your experience at the resort! We hope that you made beautiful memories in Maui and will join us again in the future.
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+1
Stayed here for the week while visiting with friends. The building is older than other buildings in the area but the location and view were great. That aside, there are no frills. Just a small coffee maker, small fridge and small safe. The bathroom was okay, shower stall was small. The TV worked but was on the smaller side than in other hotels. No paintings or pictures on the walls made the room very blah. Being an older building, the walls were thin and you could hear the nightly Luau through the halls but not so much on the north side where I stayed. The maintenance man placing a board across the connecting door to the next door room because there was no lock at 9:30pm was kind of an inconvenience but we got past that. The staff however was friendly and kept the room clean daily. All that said, I would consider staying here again in the future.…
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from HHR CRES, Guest Services / Front Office at Kaanapali Ocean Inn
Responded 21 Feb 2022
Mahalo! We appreciate your valuable feedback. We will be reviewing you concerns so we can give our guests the best service, we hope that you had a beautiful time and will keep us in mind on your next trip to Maui.
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+1
Stayed there for just one final evening in Hawaii. The room had a nice king bed, sweet lanai with a gorgeous view of the ocean, nice vanity mirror in bathroom, room service for dinner, and a nice little view of the Luau show in the evening. A bell desk worker also helped carry our huge bags to the third floor, which was very helpful. The walls were unfortunately pretty thin, so my wife and I could hear casual conversation from our neighbors’ room. Check-in and check-out was easy. The beach had amazing sand and pleasant waves, and my wife and I laid on the beach at night and stared at the stars for two hours. So peaceful. I’d stay here again for 1-3 nights!
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Date of stay: December 2021Trip type: Travelled
3 Helpful votes
Helpful
Response from HHR CRES, Guest Services / Front Office at Kaanapali Ocean Inn
Responded 29 Dec 2021
Thank you for sharing your feedback! We are happy to read that you enjoyed your stay with us and that you loved our location! We hope that you can join us for a longer stay in the future!
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+1
This “vintage” hotel could be so cool, but unfortunately it lacks some key elements that any hotel should possess: cleanliness, safety, amenities, & quiet. Everything from the shower curtain to the floor to the bedspread was either filthy with questionable brown stains or holes. None of the lamps or lights worked as they were not plugged in and I could. It find an outlet to do so if I wanted. With only 1 restaurant, you must absolutely make a Rez if you want to eat here- I was solo and they could not accommodate me. Most alarming was the housekeeping staff who tried to enter my room while I was showering - no knock knock “housekeeping” just a loud slam trying to open my door. To say I was alarmed is an understatement. The cherry on top was that the luau is RIGHT NEXT DOOR to the Inn - no room is safe from the pounding of drums. When you come from the east coast like me and you’re crazy jet lagged, drumming until 8:30 pm is not appreciated. I genuinely hate writing reviews like this because the staff is wonderful - polite, attentive, quick. The facility they are managing for is just…old. I do not recommend this hotel.…
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Date of stay: October 2021Trip type: Travelled
3 Helpful votes
Helpful
Response from HHR CRES, Guest Services / Front Office at Kaanapali Ocean Inn
Responded 12 Oct 2021
Thank you for your recent feedback concerning your stay at Kaanapali Ocean Inn. We are extremely sorry to hear about your negative experience and even more sorry to have disappointed you. We try to maintain the highest standards of service but clearly that is not what happened here. We will forward your concerns to the management team.
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Friends of mine from Wyoming arrived on their first visit to Maui on 8/28. Because they arrived a day early they could not check into my timeshare the fort night. Part of the family stayed at my house and part stayed at the Kaanapali Ocean Inn. All of us what pleasantly surprised with the beauty and cleanliness of the entire grounds and of the room that 4 of the family were assigned to stay. This hotel is hidden between the Castaway Restaurant and the Royal Lahaina Resort. It is not a newer hotel on the island. It has been given some bad reviews. I’ve been on island for the better part of eight years and did not even know about this hotel. It is hidden right next to the luau grounds, presented on the property of the Royal Lahaina. Maybe some of the people who reviewed the hotel had a bad experience. The experience of my friends at this resort was incredibly good. The professionalism and friendliness at the front desk. The bellmen, the valet and all the staff & their assistance was over the top! We all express our gratitude for that ‘Aloha’ and the safety & beauty of this property that was presented on this first night on Maui. Mahalos!…
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Date of stay: August 2021Trip type: Travelled
2 Helpful votes
Helpful
Response from HHR CRES, Guest Services / Front Office at Kaanapali Ocean Inn
Responded 31 Aug 2021
Thank you so much for sharing your feedback! We are so happy to read that you and your family had a lovely stay with us. Our staff works hard to provide the best of service to our guests and so it is so nice to read that you were impressed with our professionalism and friendliness. We hope that you had an unforgettable stay in Maui and will join us again in the future!
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requested a first floor room for my 81 year old mother, get to the hotel, they put us on the 3rd floor, 3 flights of stairs, no elevator, and you check in at the royal lahina, they offered to put us in another room for more money, ok, you pay a forture to go there anyway and they stick a 81 year old woman in a 3rd floor room, no air and 3 flights of stirs to climb , and then they want more money, i'll never go back
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Date of stay: August 2021
Value
Cleanliness
Service
Room Tip: if you can afford to stay elsewhere i would,
See more room tips
1 Helpful vote
Helpful
Response from HHR CRES, Guest Services / Front Office at Kaanapali Ocean Inn
Responded 18 Aug 2021
Thank you for providing your feedback! We are extremely sorry for the inconvenience of being on the 3rd floor. We understand your concerns however please keep in mind that the Inn is a two story walk-up, with rooms beginning on the second floor. There is no elevator. This is listed on our website directly. We never want any guests, especially elderly, to be inconvenienced and would have been happy to inform you directly of what we offer. If we had any rooms available on the second floor we would have placed your room there however it was simply not possible as all rooms were occupied. We have staff on hand that would be happy to assist with your luggage and to ensure that we make the trip as seamless as possible. Please feel free to speak to the front desk whenever you need assistance.
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PRICE RANGE
US$334 - US$398 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kaanapali ocean hotel lahaina, kaanapali ocean inn, kaanapali ocean lahaina
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
44
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Claim Your Listing Frequently Asked Questions about Kaanapali Ocean Inn
Which popular attractions are close to Kaanapali Ocean Inn?
Nearby attractions include Ka'anapali Beach (1.0 km), Kahekili Beach Park (0.4 km), and The Spa at Black Rock (0.8 km).
What are some of the property amenities at Kaanapali Ocean Inn?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Kaanapali Ocean Inn?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Kaanapali Ocean Inn?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Kaanapali Ocean Inn?
Conveniently located restaurants include Pulehu, An Italian Grill, Castaway Cafe, and Pailolo Bar & Grill.
Are there opportunities to exercise at Kaanapali Ocean Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Kaanapali Ocean Inn have an airport shuttle?
Yes, Kaanapali Ocean Inn offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kaanapali Ocean Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does Kaanapali Ocean Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kaanapali Ocean Inn?
The staff speaks multiple languages, including English, Spanish, German, Japanese, and Filipino.
Are there any historical sites close to Kaanapali Ocean Inn?
Many travellers enjoy visiting Old Lahaina Courthouse (6.1 km), Lahaina Jodo Mission (5.6 km), and Wo Hing Temple Museum (6.4 km).