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2605 Kaanapali Parkway, Lahaina, Maui, HI 96761-1970
Lowest prices for your stay
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US$1 020
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Free cancellation until 22/08/24
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US$1 020
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21/04/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Maui Resort & Spa
Updated 21/04/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 34 in Lahaina
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Pu‘u Keka‘a (Black Rock) sets the scene for 23 lush acres on Ka‘anapali Beach, the home to Sheraton Maui Resort & Spa. Our family resort in Lahaina, Maui, Hawaii features guest rooms and suites with gorgeous views of the ocean, many looking over our sister islands, Lanai and Molokai.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Snorkelling
Children Activities (Kid / Family Friendly)
Kids club
Valet parking
Paid private parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Vending machine
Poolside bar
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Hotel links
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5208Reviews165Q+A100Room tips
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Popular mentions
Ismini K wrote a review 14 May
29 contributions
***** for the location, *** for anything else especially when taking price into consideration. The room was clean however with a strange odor. Limited option re breakfast (breakfast was not included inspite of price paid). Their Sandbar was a good option for night drinks and appetizer style dinner
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Date of stay: May 2022Trip type: Travelled
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Response from Team Marriott, Guest Services / Front Office at Sheraton Maui Resort & Spa
Responded 4 days ago
Aloha 375isminik, Mahalo for your feedback. Please accept our apologies for the issues you outlined and that we did not meet some your expectations. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We hope you will consider a future visit so we can regain your trust. Mahalo, Michelle Yoon, Guest Experience Manager
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BrianTheTraveler77 wrote a review 13 May
Arlington, Texas129 contributions142 helpful votes
Great hotel. We are very picky and the room was very clean and well kept. We had an oceanfront room which was well worth the extra money as it was so nice to sit in our lanai and listen to the Hawaiian music from surrounding venues and watch the waves. Buffet breakfast was very nice. If you don’t want to spend the money why for an ocean front or ocean view room there are several places throughout the resort to relax and watch the ocean. Easy walk to Whaler’s village for nice shopping and dining options. Great stay!
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Date of stay: May 2022Trip type: Travelled
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waverly Sammons wrote a review 11 May
1 contribution
Yes. Didn't go this time but have stayed there several times in the past. I go with my adult son or adult son and daughter. We loved it. It is right On the beach. We stayed in Wailea last year but prices have sky rocketed and I was comparing Westin prices to Ritz Carlton in Wailea
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Date of stay: November 2021Trip type: Travelled
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Response from Team Marriott, Guest Services / Front Office at Sheraton Maui Resort & Spa
Responded 1 week ago
Aloha 335waverlys, Our gratitude for taking the time to review your stay with us. We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. All of us at Sheraton Maui Resort & Spa look forward to having you stay with us again. Mahalo, Michelle Yoon, Guest Experience Manager
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SHEILA Y wrote a review 11 May
1 contribution
Not worth the money. Check-in was cold even though it wasn’t a busy time. And when I let them know I was shortening my weeklong stay by 1 day I was informed I would be charged for the room anyway because I hadn’t given them notice 7 days before I arrived. The policy mentions that timeframe for “canceling the reservation” but NOT for alterations to the reservation, and there’s a huge difference. I’ve stayed at 5-star resorts in many places and none have ever gouged customers because of their own ambiguous policy language. Appalling! The place looks dated, and the furniture shows wear. There is scant signage and since it’s a sprawling place wrong turns and convoluted routes are frequent. Only ONE of the two restaurants was open each night for a nice seated dinner, and the one open on weekdays had no reservations. Prices were exorbitant, even for a resort, and the food was blah. Service was cold, except for the lobby Sand Bar and Grill, and the Cliff Dive poolside grill. One concierge was rude and aggressively negative when I inquired about options for getting offsite to see more of the island. I had one wonderful spa treatment but at the second, the masseuse yanked one of my arthritic fingers (though I had alerted her about the osteoarthritis in my fingers) and I yelped in pain, after which she claimed it had been “such a light touch” and then took it upon herself to blow through privacy protocols and quiz me about whether I had seen a doctor and had cortisone shots. I rented a cabana for our stay, and it was a great decision. Service was attentive, and it was wonderful to get a break from the sun every so often. My baby granddaughter napped happily on the sectional every day. It would be nice if they didn’t shut down the pool so early, though. The views are pretty and the sunsets are glorious.
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Date of stay: May 2022Trip type: Travelled
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Response from Team Marriott, Guest Services / Front Office at Sheraton Maui Resort & Spa
Responded 6 days ago
Aloha SHEILA Y, We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and mahalo for your patience during this time. Mahalo, Michelle Yoon, Guest Experience Manager
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sfdrummer wrote a review 01 May
San Francisco, California8 contributions12 helpful votes
The Sheraton is a beautifully maintained hotel with a gorgeous beach and pool. But our stay was marred by our room situation. We've stayed there a number of times and had saved up for our 25th anniversary trip, paying top dollar for a Deluxe Ocean Front Room and asking three times for a room in the Moana building, which is indeed ocean front. All three times, we were told that the request had been noted. When I received a pre-trip e-mail from concierge Anjelica Cocson asking for information on my arrival and departure times, I responded with my fourth reminder about any room in the Moana building. She did not respond until three days AFTER our arrival, which was obviously useless. We were instead given a room in building 2, which is not ocean front, despite all of our requests. After two sleepless nights in that room because of major water pipe noise issues, we had to vacate the room and were re-assigned to the oddly-designed room 5107, a former office. We were comp'ed for one night, one meal at the poolside bar, and our parking, but unfortunately there was a pall over the whole trip. I’ve seen other reviews detailing similar situations at this hotel, and we also personally heard another customer at the front desk talking about how from her “ocean view” room she couldn’t see any ocean at all unless she went out on the lanai, in which case she saw only a sliver of it. I would still recommend this hotel to someone wanting a lovely place to stay in Maui. But it is insanely expensive, and the amount of money we personally spent, after saving for years for this anniversary, and not even getting into the true ocean front building after three assurances by phone, is something we won’t ever forget. ☹
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Date of stay: April 2022
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Sheraton Maui Resort & Spa
Responded 2 weeks ago
Aloha sfdrummer, Mahalo for sharing your review. We are disappointed to learn about your experience this time, and we are sorry we were unable to provide you with the room you reserved. We will see what went wrong in your case. Your feedback is valuable to us as we are continuously striving to strengthen your experience. On a positive note, it is good to learn you liked our location and the amenities we offer. We encourage you to try us again as we are confident you will have a better experience. Mahalo, Michelle Yoon, Guest Experience Manager
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PRICE RANGE
US$851 - US$1 149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton maui hotel lahaina, sheraton maui resort and spa, maui sheraton, sheraton lahaina, lahaina sheraton
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
508
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Frequently Asked Questions about Sheraton Maui Resort & Spa
Which popular attractions are close to Sheraton Maui Resort & Spa?
Nearby attractions include Ka'anapali Beach (0.2 km), The Spa at Black Rock (0.07 km), and Maui Nui Luau at Black Rock (0.1 km).
What are some of the property amenities at Sheraton Maui Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Maui Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Maui Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Maui Resort & Spa?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Maui Resort & Spa?
Conveniently located restaurants include Round Table Pizza, Cliff Dive Grill, and Island Press Coffee.
Are there opportunities to exercise at Sheraton Maui Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sheraton Maui Resort & Spa have an airport shuttle?
Yes, Sheraton Maui Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Maui Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Maui Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Sheraton Maui Resort & Spa?
Many travellers enjoy visiting Old Lahaina Courthouse (5.4 km), Lahaina Jodo Mission (4.9 km), and Wo Hing Temple Museum (5.7 km).