Which popular attractions are close to Sheraton Maui Resort & Spa?

Nearby attractions include Ka'anapali Beach (0.2 km), The Spa at Black Rock (0.07 km), and Maui Nui Luau at Black Rock (0.1 km). See all nearby attractions.

What are some of the property amenities at Sheraton Maui Resort & Spa?

Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. See all property amenities.

Which room amenities are available at Sheraton Maui Resort & Spa?

Top room amenities include air conditioning, a flat screen TV, and a refrigerator. See all room amenities.

What food & drink options are available at Sheraton Maui Resort & Spa?

Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Learn more.

Is parking available at Sheraton Maui Resort & Spa?

Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. Learn more.

What are some restaurants close to Sheraton Maui Resort & Spa?

Conveniently located restaurants include Round Table Pizza, Cliff Dive Grill, and Island Press Coffee. See all nearby restaurants.

Are there opportunities to exercise at Sheraton Maui Resort & Spa?

Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. Learn more.

Does Sheraton Maui Resort & Spa have an airport shuttle?

Yes, Sheraton Maui Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details. Learn more.

Are any cleaning services offered at Sheraton Maui Resort & Spa?

Yes, dry cleaning and laundry service are offered to guests. See all property amenities.

Does Sheraton Maui Resort & Spa offer any business services?

Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. See all property amenities.

Are there any historical sites close to Sheraton Maui Resort & Spa?

Many travellers enjoy visiting Old Lahaina Courthouse (5.4 km), Lahaina Jodo Mission (4.9 km), and Wo Hing Temple Museum (5.7 km). See all nearby attractions.

SHERATON MAUI RESORT & SPA - Reviews & Price Comparison (Lahaina, HI)

Ismini K wrote a review 14 May

29 contributions

Vacation

***** for the location, *** for anything else especially when taking price into consideration. The room was clean however with a strange odor. Limited option re breakfast (breakfast was not included inspite of price paid). Their Sandbar was a good option for night drinks and appetizer style dinner

Date of stay: May 2022Trip type: Travelled

Helpful

Response from Team Marriott, Guest Services / Front Office at Sheraton Maui Resort & Spa

Responded 4 days ago

Aloha 375isminik, Mahalo for your feedback. Please accept our apologies for the issues you outlined and that we did not meet some your expectations. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We hope you will consider a future visit so we can regain your trust. Mahalo, Michelle Yoon, Guest Experience Manager

BrianTheTraveler77 wrote a review 13 May

Arlington, Texas129 contributions142 helpful votes

Wonderful stay at Maui Sheraton

Great hotel. We are very picky and the room was very clean and well kept. We had an oceanfront room which was well worth the extra money as it was so nice to sit in our lanai and listen to the Hawaiian music from surrounding venues and watch the waves. Buffet breakfast was very nice. If you don’t want to spend the money why for an ocean front or ocean view room there are several places throughout the resort to relax and watch the ocean. Easy walk to Whaler’s village for nice shopping and dining options. Great stay!

Date of stay: May 2022Trip type: Travelled

Helpful

waverly Sammons wrote a review 11 May

1 contribution

Westinghouse maui

Yes. Didn't go this time but have stayed there several times in the past. I go with my adult son or adult son and daughter. We loved it. It is right On the beach. We stayed in Wailea last year but prices have sky rocketed and I was comparing Westin prices to Ritz Carlton in Wailea

Date of stay: November 2021Trip type: Travelled

Helpful

Response from Team Marriott, Guest Services / Front Office at Sheraton Maui Resort & Spa

Responded 1 week ago

Aloha 335waverlys, Our gratitude for taking the time to review your stay with us. We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. All of us at Sheraton Maui Resort & Spa look forward to having you stay with us again. Mahalo, Michelle Yoon, Guest Experience Manager

SHEILA Y wrote a review 11 May

1 contribution

Dated & not customer-oriented

Not worth the money. Check-in was cold even though it wasn’t a busy time. And when I let them know I was shortening my weeklong stay by 1 day I was informed I would be charged for the room anyway because I hadn’t given them notice 7 days before I arrived. The policy mentions that timeframe for “canceling the reservation” but NOT for alterations to the reservation, and there’s a huge difference. I’ve stayed at 5-star resorts in many places and none have ever gouged customers because of their own ambiguous policy language. Appalling! The place looks dated, and the furniture shows wear. There is scant signage and since it’s a sprawling place wrong turns and convoluted routes are frequent. Only ONE of the two restaurants was open each night for a nice seated dinner, and the one open on weekdays had no reservations. Prices were exorbitant, even for a resort, and the food was blah. Service was cold, except for the lobby Sand Bar and Grill, and the Cliff Dive poolside grill. One concierge was rude and aggressively negative when I inquired about options for getting offsite to see more of the island. I had one wonderful spa treatment but at the second, the masseuse yanked one of my arthritic fingers (though I had alerted her about the osteoarthritis in my fingers) and I yelped in pain, after which she claimed it had been “such a light touch” and then took it upon herself to blow through privacy protocols and quiz me about whether I had seen a doctor and had cortisone shots. I rented a cabana for our stay, and it was a great decision. Service was attentive, and it was wonderful to get a break from the sun every so often. My baby granddaughter napped happily on the sectional every day. It would be nice if they didn’t shut down the pool so early, though. The views are pretty and the sunsets are glorious.…

Date of stay: May 2022Trip type: Travelled

Helpful

Response from Team Marriott, Guest Services / Front Office at Sheraton Maui Resort & Spa

Responded 6 days ago

Aloha SHEILA Y, We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and mahalo for your patience during this time. Mahalo, Michelle Yoon, Guest Experience Manager

sfdrummer wrote a review 01 May

San Francisco, California8 contributions12 helpful votes

An extremely disappointing stay at a beautiful hotel

The Sheraton is a beautifully maintained hotel with a gorgeous beach and pool. But our stay was marred by our room situation. We've stayed there a number of times and had saved up for our 25th anniversary trip, paying top dollar for a Deluxe Ocean Front Room and asking three times for a room in the Moana building, which is indeed ocean front. All three times, we were told that the request had been noted. When I received a pre-trip e-mail from concierge Anjelica Cocson asking for information on my arrival and departure times, I responded with my fourth reminder about any room in the Moana building. She did not respond until three days AFTER our arrival, which was obviously useless. We were instead given a room in building 2, which is not ocean front, despite all of our requests. After two sleepless nights in that room because of major water pipe noise issues, we had to vacate the room and were re-assigned to the oddly-designed room 5107, a former office. We were comp'ed for one night, one meal at the poolside bar, and our parking, but unfortunately there was a pall over the whole trip. I’ve seen other reviews detailing similar situations at this hotel, and we also personally heard another customer at the front desk talking about how from her “ocean view” room she couldn’t see any ocean at all unless she went out on the lanai, in which case she saw only a sliver of it. I would still recommend this hotel to someone wanting a lovely place to stay in Maui. But it is insanely expensive, and the amount of money we personally spent, after saving for years for this anniversary, and not even getting into the true ocean front building after three assurances by phone, is something we won’t ever forget. ☹…

Date of stay: April 2022

Rooms

Cleanliness

Service

1 Helpful vote

Helpful

Response from Team Marriott, Guest Services / Front Office at Sheraton Maui Resort & Spa

Responded 2 weeks ago

Aloha sfdrummer, Mahalo for sharing your review. We are disappointed to learn about your experience this time, and we are sorry we were unable to provide you with the room you reserved. We will see what went wrong in your case. Your feedback is valuable to us as we are continuously striving to strengthen your experience. On a positive note, it is good to learn you liked our location and the amenities we offer. We encourage you to try us again as we are confident you will have a better experience. Mahalo, Michelle Yoon, Guest Experience Manager

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Sheraton Maui Resort & Spa, Lahaina

Sheraton Maui Resort & Spa

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