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2365 Kaanapali Parkway, Lahaina, Maui, HI 96761-1900
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 22/05/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Maui Resort & Spa Ka'anapali
Updated 22/05/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 34 in Lahaina
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GreenLeaders GreenPartner
Commanding Kaanapali Beach, The Westin Maui Resort & Spa, Ka'anapali has completed a spectacular transformation of its 12-acre tropical paradise, including the reveal of Kaanapali’s newest luxury experience Hokupaa at The Westin Maui. The resort is just steps away from snorkel and sunset cruises, neighboring Whalers Village and championship golf in Maui, Hawaii. Elevate your stay to a room or suite in the newly-redesigned and completely transformed luxury tower. Guests of Hokupaa will be treated with exclusive access to The Lanai at Hokupaa which includes panoramic views, daily breakfast, a private bar, infinity edge cocktail pools and cultural experiences. Surrounded by lush gardens with cascading waterfalls, the 770-room beachfront resort abounds with ways to rejuvenate. Guests can indulge in six outdoor pools that include an interactive new family pool, dedicated adults-only pool, spa rejuvenation, unique island themed dining experiences and cultural activities. Complimentary shuttle services are also offered for a short trip to historic Lahaina town for more shopping, dining, nightlife and sightseeing.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Snorkelling
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Yoga classes
Yoga room
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Snack bar
Poolside bar
Evening entertainment
Waterslide
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
24-hour security
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Private balcony
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Green
Languages Spoken
English
Hotel links
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6525Reviews310Q+A100Room tips
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Bea1950 wrote a review Yesterday
12 contributions3 helpful votes
Beautiful property. Yes, it's expensive but typical Hawaii prices. Had a Hokupa'a tower room with Lanai access. Really enjoyed our stay. Would go back in a flash. Room was perfect with a direct ocean view.
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Date of stay: May 2022
Value
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Room Tip: Get ocean view in the Hokupa'a tower!!!
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SallyE6 wrote a review 17 May
Los Angeles, California11 contributions28 helpful votes
I was looking forward to staying here especially after seeing the positive reviews (now seeing why there are negative ones). The grounds/pool area were the only nice part of the entire hotel experience. The pond with the koi fish and flamingos are a nice touch. Pools are more geared towards kids but overall looked pretty. It is clear that was the only part of the hotel they have renovated somewhat recently. The room itself however, was very small and motel like. The beds are small, the bathroom is tiny, it has old carpet and overall dated. We booked an ocean view w/balcony so that was nice, although the balcony's are pretty small as well. I had a few major/stressful issues while staying there, but my main disappointment was the response to those issues. On a few occasions, the staff & even managers were rude and unhelpful. The issues were blamed on us or just mishandled...and it completely ruined our time staying there. We weren't being treated like paying guests but rather like everything we asked for was a favor, or inconvenient for them. Something as small as getting an itemized receipt after the stay was mentioned to be "time consuming and will probably take a while because you dined here many times and you should've asked for the receipt at the restaurants when you dined there". Verbatim coming from the director. I was asking for receipts after the fact because I felt there has been some mistake and I shouldn't have to explain so much just for receipts as if I am being punished for dining in hotel so much when I could've dined anywhere else. On another occasion I told a different manager that I was mistreated by an agent & given misinformation and their response was "they were frustrated because they did their due diligence" (undermining the fact I just explained that they were rude to me & they gave me wrong information?) Very surprising especially in Hawaii where I've experienced so much kindness in the past. I will add details regarding the major issues we experienced once I see how/if they will be resolved moving forward. Nevertheless, after spending over $3k for staying only 3 nights...I can certainly say I wish we stayed elsewhere.
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Date of stay: May 2022
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TL109 wrote a review 15 May
Wilmington, Delaware20 contributions7 helpful votes
+1
I am going to try to be as objective as possible, but after a vacation in Maui, one is generally not very objective! Arrival: after a MAJOR snafu Jeff was apologetic and did his best to make sure we were calm and relaxed to start our vacation. (I still place the blame on the travel agent, but the fact that the hotel wanted to make sure we were taken care of was great.) Staff: so attentive. For lack of better descriptors, they were just genuinely nice to everyone. Kindness does not go unnoticed. Cleanliness: 10/10. Keep your eyes open and you’ll see that whenever someone got up from where they were, someone immediately came and cleaned up after them. Staff were always around and cleaning, but never in a way that was disruptive. Room: clean, some aspects were updated but not top of the line. Other aspects looked dated. However, we didn’t spend much time other than showering or sleeping so it’s not the most important. And it was noticeably clean and that’s all that mattered! (Plus, the ocean view makes up for everything!) Location: great location. Steps from the beach, 3 minute walk to a little outdoor mall, follow a paved beach path to other resorts, restaurants, or just a nice stroll. Spa, pools, beautiful grounds-all unforgettable. The worst part was that they made you leave when your reservation ended lol.
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Date of stay: May 2022Trip type: Travelled
Room Tip: book an ocean view room
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Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 4 days ago
Aloha TLaw109, Mahalo for sharing about your stay at The Westin Maui Resort & Spa, Ka'anapali. We are glad we were able to provide you with a revitalizing experience and that you enjoyed your refreshing guestroom featuring scenic ocean views and our intuitive hospitality. It will be an honor to pass along your gracious comments to our associates, especially Jeff, to let them know their hard work has not gone unnoticed. We are also pleased to read you loved our vibrant location and enriching amenities, including our invigorating outdoor pools and Heavenly Spa by Westin™. We appreciate your feedback and hope to be your favored choice whenever your travels bring you to Hawaii. With Warmest Aloha, Michelle De Guzman Director of Front Office
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Steven H wrote a review 13 May
Bourne, Massachusetts128 contributions60 helpful votes
Property is beautiful and staff is top notch. Our stay began with a very helpful staff member at check in who helped us get a room with an ocean view. And, oh what a view! The pools are fantastic! Even though there were a lot of people there (and children), you always felt special and could find a quiet place. I cannot say enough about the staff. They all seemed to enjoy what they do. The property speaks for itself. I can’t imagine staying at another resort if we come back to Maui!
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Date of stay: May 2022Trip type: Travelled
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Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 6 days ago
Aloha Vinifile, Mahalo for your enlivening review of The Westin Maui Resort & Spa, Ka'anapali. It is wonderful to know you loved our rejuvenating beachfront property and invigorating pools combined with our intuitive hospitality. We are also glad to read you were pleased with your guestroom featuring energizing ocean views. We will share your thoughtful remarks with our associates, and we look forward to welcoming you back very soon. With Warmest Aloha, Michelle De Guzman Director of Front Office
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Kane0187 wrote a review 08 May
Worldwide7 contributions
My wife and I spent 6 days in the newly renovated tower and it was immaculate. We had an oceanfront room and we faced the sunset every day we were there which was gorgeous. The Lanai was much better than I had even anticipated. The food bites they offer are so good! The staff are extremely attentive. The cleaning staff was proactively asking us if we needed anything restocked when we were in the hallways (we never did but this is a far cry from some places). All in all we had a wonderful stay. Having Whalers village right next door and lots of restaurant options in walking distance was a real treat as well.
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Date of stay: May 2022Trip type: Travelled
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Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 1 week ago
Aloha Kane0187, Mahalo for the enlivening review of your stay at The Westin Maui Resort & Spa, Ka'anapali. Our resort is steps from Whaler's Village, where our guests can enjoy upscale dining, shops, and entertainment, and we are pleased you found our location to be perfect for your plans. Our associates are committed to providing intuitive and thoughtful service, and mahalo for recognizing all that they do. We are pleased to know that you loved the mesmerizing views of the sunset from your enhanced oceanfront accommodations. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. With Warmest Aloha, Michelle De Guzman Director of Front Office
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PRICE RANGE
US$567 - US$1 440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin maui resort and hotel lahaina, westin maui hotel, westin lahaina, westin maui resort and spa, westin maui resort spa, lahaina westin
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
769
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Frequently Asked Questions about The Westin Maui Resort & Spa Ka'anapali
Which popular attractions are close to The Westin Maui Resort & Spa Ka'anapali?
Nearby attractions include Maui Escape Rooms (0.2 km), Whale Center of the Pacific (0.2 km), and Wailele Luau (0.1 km).
What are some of the property amenities at The Westin Maui Resort & Spa Ka'anapali?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Maui Resort & Spa Ka'anapali?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Maui Resort & Spa Ka'anapali?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Maui Resort & Spa Ka'anapali?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Maui Resort & Spa Ka'anapali?
Conveniently located restaurants include Island Vintage Coffee, Leilani's On The Beach, and Joey’s Kitchen.
Are there opportunities to exercise at The Westin Maui Resort & Spa Ka'anapali?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are pets allowed at The Westin Maui Resort & Spa Ka'anapali?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Maui Resort & Spa Ka'anapali offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Maui Resort & Spa Ka'anapali?
Many travellers enjoy visiting Old Lahaina Courthouse (4.7 km), Lahaina Jodo Mission (4.2 km), and Wo Hing Temple Museum (5.0 km).
Does The Westin Maui Resort & Spa Ka'anapali have any great views?
Yes, guests often enjoy the ocean view available here.