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Certificate of Excellence
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We needed this hotel. We'd just spent a week at a large resort hotel on Waikiki and felt more beat up than relaxed. The Aston at the Whaler was perfect. It was relaxed, they straightened out our room needs immediately and every facet of our...More
Where to start? Pulled up and the valet was dancing and laughing and we immediately felt at home. She was enjoying life and turned out to be extraordinarily helpful, which I found was a common theme with every one of the staff members we encountered....More
6 Thank Rich D
Response from scottobley, General Manager at Aston at The Whaler on Kaanapali BeachResponded 19 January 2018
Aloha Rich,
THANK YOU FOR THE EXCEPTIONAL REVIEW! We are so pleased to hear you will be returning in November! Please let us know if we may be of service in assisting with anything prior to your arrival.
Best Regards,
Scott
You can’t go wrong with this hotel. Property is beautiful, location is amazing, staff extremely helpful and friendly, views are spectacular regardless of the room you’re staying in, and the amenities included are a nice touch. As soon as we came in for check in,...More
We just got home from our first trip ever to Maui. We loved our stay at The Whaler so much I am writing my first review ever on this site. Our family of 4 stayed in a one bedroom condo (#470). It was roomy, clean...More
My son, grandson and I rented (condo # 1152) a 2 bedroom ocean front condo. Wow, it was fantastic! This vacation was great! The grounds were beautiful, the buildings were extremely clean and well maintained and everyone we came in contact with from the front...More
Response from Hawaiiantraveler911 | Reviewed this property |
All the construction work on both buildings and the ground is complete.
Owners of some condo units are going through remodelling so that their units can claim "De Luxe" status, and hence, charge higher room rates by the... More
All the construction work on both buildings and the ground is complete.
Owners of some condo units are going through remodelling so that their units can claim "De Luxe" status, and hence, charge higher room rates by the Aston Hotel reservation. So, the construction noise coming from an individual room renovation is still on-going, but it is at the room level, not the building or the ground.
Cheers! When are you going to the Whalers?
Not sure what resort fee includes. Call the front desk and they can tell you. It is a lovely place to stay and staff is friendly. We had a rental car but there were many things we walked to. There is a bus stop at Whalers... More
Not sure what resort fee includes. Call the front desk and they can tell you. It is a lovely place to stay and staff is friendly. We had a rental car but there were many things we walked to. There is a bus stop at Whalers Village and there are shuttles which you can ask the staff about. They will be able to give you details. It depends on how long you are staying. More than a few days a car would be nice.
I took a chair down to the beach and it was free but I think if you want a beach umbrella or bigger beach lounge chair there may be a fee - I'm not sure on that though. There were plenty of beach chairs available. The... More
I took a chair down to the beach and it was free but I think if you want a beach umbrella or bigger beach lounge chair there may be a fee - I'm not sure on that though. There were plenty of beach chairs available. The chairs/loungers at the pool are free and I had no problem getting one when I was there at different times of the day. I don't think you can "claim" a poolside chair as there were signs saying that if you left your belongings on the chair and then not use it for a long period of time your belongings would be shifted. Hope this helps Ben!
