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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

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Traveller (495)
Room & Suite (162)
Pool & Beach (39)
Overview
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93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632 See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.5 Star accommodation
Additional information
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Offers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Special Offer:Double Points, Every Stay
Hotel deals
Reviews (1 040)
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953 results
Traveller rating
304
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71
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LanguageEnglish
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311
172
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71
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All reviews double tree lobby bar parking situation self parking breakfast buffet view of the bay merrie monarch housekeeping staff the big island nicest hotel ocean front the open air lobby national park banyan drive rental car japanese garden ken's pancake house
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1 - 5 of 953 reviews
Reviewed 4 days ago

Horrible experience at the Hilo Hilton. Hotel needs a lot of work! Service people are very helpful but management is not very nice. They did not have the room I had confirmed months in advance put in a room that needs repairs. My husband actually...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Explore31630647100
Hotel's Favourite
Reviewed 28 July 2018

My husband and I stayed at the Grand Naniloa Hotel Hilo on July 24, 25 and 26, 2018 and had a wonderful time. We were there to celebrate our 38th Wedding Anniversary and my husband's birthday, this is a little bit personal, but we got...More

1  Thank reno1365
Response from EdG1539, Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 1 week ago

Thank for taking the time to give our property such a great review! We are so glad that you were able to enjoy your wedding anniversary/birthday with us! We embrace being the Home of Hula; a place where one can experience true Aloha. It was...More

Reviewed 5 days ago

Not knowing anything about weather patterns of the Big Island, I booked through Costco Travel, a Hilton property, as Im a Hilton employee (DoubleTree) here on the mainland. I was a bit bummed as our trip came up, when all I was hearing was that...More

Review collected in partnership with DoubleTree by Hilton
Thank Cruiser46982910808
Response from EdG1539, Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 5 days ago

Thank for taking the time to give our property such a great review! We are so glad that you were able to enjoy the local attractions. We embrace being the Home of Hula; a place where one can experience true Aloha. We are so glad...More

Reviewed 6 days ago

Stayed 3 days in November. Grand Naniloa is located on a beautiful bay. The lobby is modern, airy and extremely welcoming. Staff couldn't have been more accommodating and friendly. We were upgraded to a oceanview room with amazing views of the property and bay. We...More

Thank georgeyporgey69
Response from EdG1539, Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 5 days ago

Thank you for staying with us and for the review. We are so glad you enjoyed the bay view! We are so glad everything went great with your stay. Hopefully we can earn a 5 star review from you next time!

Reviewed 6 days ago

We stayed several nights here and really enjoyed it. The room was spacious and clean with good wi-fi. A good 25 minutes walk into town with plenty of choice of places to eat with the added bonus of the general store right next door which...More

Thank JackNIan
Response from EdG1539, Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 5 days ago

Thank you for staying with us and for the review. We are so glad you enjoyed your stay and our convenient location on Banyan Drive! We hope you will choose to stay with us on your next trip to Hilo. Hopefully we can earn a...More

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About
Description
Experience the relaxed pace of Hawaii Island when you stay at the newly renovated Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, located near downtown Hilo's quaint shops and eclectic restaurants, and the Hilo More Airport. A favorite destination of both kamaaina and visitors for generations, the newly renovated waterfront hotel welcomes you with modern and stylish accommodations, an outdoor pool, a 9-hole golf course, and 24-hour front desk. Experience warm island hospitality for a truly unforgettable stay in the charming town of Hilo on the Big Island. FREE amenities include a FREE Round of Golf daily and FREE WiFi. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
378
Price range
US$141 - US$284 (Based on Average Rates for a Standard Room)
Formerly known as
Grand Naniloa Hotel
Also Known As
Naniloa Volcanoes Hotel Hilo
,
Hawaii Naniloa Hotel Hilo
,
Naniloa Volcanoes Hilo
,
Hi Naniloa Hotel Hilo
Location
United States > Hawaii > Island of Hawaii > Hilo
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
378
Price range
US$141 - US$284 (Based on Average Rates for a Standard Room)
Formerly known as
Grand Naniloa Hotel
Also Known As
Naniloa Volcanoes Hotel Hilo
,
Hawaii Naniloa Hotel Hilo
,
Naniloa Volcanoes Hilo
,
Hi Naniloa Hotel Hilo
Location
United States > Hawaii > Island of Hawaii > Hilo
Photos
Traveller (495)
Room & Suite (162)
Pool & Beach (39)
Dining (4)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Nearby
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Nearby AttractionsSee all 1 142 nearby attractions
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Questions & Answers
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Nancy L
31 October 2018|
AnswerShow all 3 answers
Response from Lorie4A | Reviewed this property |
No but I believe you can request one.
0
Votes
Nancy L
31 October 2018|
AnswerShow all 6 answers
Response from klwalter766 | Reviewed this property |
No robes in any of the rooms I’ve stayed in.
1
Vote
travel4ever2world
20 July 2018|
AnswerShow all 10 answers
Response from Ronald R | Reviewed this property |
You need to be facing the south west away from the bay and ocean. There is a window corridor that you can see it from if you do not stay and not have view of water.
1
Vote
Room Tips
"Request room with view of the Bay"
359charah
2 weeks ago
Read review
"Bay side has nicest views."
Boeing767
03 Sep 2018
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"I appreciated the 9th floor view"
Rod1906
12 Aug 2018
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"ask for sea view, may have to pay a bit extra but worth it"
robyng43
09 Aug 2018
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