Have stayed here for our anniversary several years running and I always HATE to leave. Wonderful views from the lakeside rooms. Nice amenities. A very helpful staff and an incredible value!! The restaurant is also top notch. Just make sure you request an upper floor room in order to fully enjoy the beautiful view of the lake.
Harbor Shores is often booked up in the summer, but this was May so we had a lake view balcony room that was spacious, clean and well-equipped (sofa, kitchenette and big closet area and a large new walk-in shower). The view of Lake Geneva is unobstructed and the location is walking distance from all of the downtown restaurants, shops and marinas. Some of the decor is from the 70s, but it's all well-maintained.
There was a couple bumps in the road with Harbor Shores, but in the end, the management staff helped to resolve the issue. In fact they went above and beyond. The majority of the staff was/ is new and still learning the ins and outs of hospitality. Give them a chance And if you feel the staff is not addressing your concerns, speak with management. They will make sure your issues are resolved in a timely fashion.
I will definitely be back to this hotel next time I visit lake Geneva. The balcony and room were the best part! So much space and a kitchen included in the room too?! Awesome. Very much worth the price
We had a wonderful time - can't wait to come back. We always stay at huge resorts but this was our first time traveling without kids for our 25 year anniversary. They even left chocolates in our room for us. I love this place. It is so clean, everyone is so nice, booking person was nice and security guard was nice to talk to. The beds are super comfy and I'm a picky sleeper. The view was amazing. I was afraid of noise but you have to find out if there's festivals ahead of time, no street noise and I sleep light plus we were above the restaurant and nothing. They filled the outdoor pools while we were there but it was too cold and not open to use - looked very nice. The indoor pool is warm and perfect but small - on Friday night and Saturday we couldn't use it (unlike…