Room decent, tv good, didn’t use any of the amenities, wi-fi was good (and needed for work), breakfast was grab and go and barely changed from one day to the next, rooms were not cleaned at all, had to flag the housekeeper for clean towels and sheets to change the bed after a several night stay, took out our own garbage every day. Free parking, easy walk to the Lake Geneva Pie Company, Piggly Wiggley for groceries and Claws for sandwiches and Dragon for Chinese take out. Have stayed in better hotels in Lake Geneva with better location near downtown.
Booked through Hotwire and got a room with a king bed. The rooms itself is pretty small. The bed was comfortable. Nice big tv. You can use your own Netflix login. The room was clean and pretty quiet although the walls seemed kind of thin. We could hear a bit of talking so with loud neighbors I could see that being an issue. This hotel seems new. Everything is fresh. The bathroom was great! Not luxurious but really well thought out! It was spacious. Everything about the shower is perfect. There was no tub. Great hair and bath products, great lighting, good counter space. Perfect for doing hair and makeup! The breakfast was what they called grab and go. Prepackaged, skimpy muffins, instant oatmeal, granola bars, fruit, etc. It wasn’t great but that was probably due to covid. We…
Stay was ok, just needed to sleep the night. Front staff were friendly and accommodating to room preference. As a Marriott affiliated hotel this did not live up to our expectations. From room with no enough soup and toiletry to lacking breakfast, we went at 9:00 the juice was gone and most items like fruits, etc. I understand we deal with a pandemic but breakfast options were lacking which shouldn't be advertised as such. I am not sure why guests can't plug in their media players to the tv, I did inquire about that but no follow up. We needed some ice, no ice had to go to another floor. Pool looks bigger in the picture but it is a lot smaller, maybe enough for a small family. For this rate of $200/ night I was expecting a 3 star hotel experience at least, this did not.
We booked this to just get away from the city. The staff is very friendly and accommodating. At this time there was no breakfast offerings, but, that didn’t ruin our experience. It’s very clean and they really go out of their way to make sure everything is cleaned.
nice hotel! comfy beds, well appointed rooms, friendly staff. To-go breakfast now only was best on our last day with more options. They didn't tell us they weren't cleaning our rooms so there's that. Ask about that, a 4 night stay needs fresh towels, more TP, coffee + cups and a wiped down bathroom counter.