We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

GrandStay Hotel & Suites La Crosse

avatar-imageavatar-imageavatar-image
Traveller (29)
Room & Suite (27)
Dining (4)

View prices for your travel dates

Hotel direct offer!Grand Savings!
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#4 of 20 hotels in La Crosse
Location
Cleanliness
Service
Value
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Non-smoking hotel
Electric vehicle charging station
Parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.5 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Grand Savings!
635Reviews9Q+A33Room tips
Traveller rating
  • 375
  • 167
  • 66
  • 21
  • 6
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Jenn C wrote a review 13 Mar
1 contribution1 helpful vote
I booked a reservation at this hotel in September 2023 for my son's D3 Nationals in March 2024, and unfortunately, my experience took an unexpected turn just three days before our planned arrival. I received a call notifying me that the hotel would not honor my reservation. They were not allowed to tell me why. I know the why - They overbooked! This sudden change was incredibly inconvenient, especially considering the specific reason for our stay. While the staff offered two alternative hotels to choose from, the downside was the significant increase in the nightly rate at both options. The original booking, made well in advance, was now being replaced with options that were double the price per night. The lack of commitment to our reservation was disappointing, and the financial burden of the increased cost for alternative accommodations added to the frustration. Planning for my son's D3 Nationals involves a lot of coordination, and this unexpected development threw a wrench into our preparations that was suppose to be an exciting weekend. The original total cost $388 for the weekend vs now $314/night is a huge difference in financial burden. I understand that unforeseen circumstances may arise, but three days' notice for such a significant change is suboptimal. This experience has left me frustrated and disappointed in this hotel.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Confirm your reservation a week prior to a big event.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
revG777 wrote a review Jun 2022
Wausau, Wisconsin292 contributions36 helpful votes
Hotel's Favourite
The suite was large and comfortable. The Freight house restaurant is literally across the street and the Riverside International Garden is a very short walk away. The only slight complaint I have is that when the air conditioner kicked in it was quite loud. However, being a heavy sleeper, it didn't take me long to get used to it.
Read more
Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GrandStay Guest Services, Guest Services / Front Office at GrandStay Hotel & Suites La Crosse
Responded 13 Oct 2022
We have the best location/price in town! We are so happy to hear you enjoyed your stay. Gonna have our maintenance man take a look at that A/C right away. -Brock AGM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Luis B wrote a review 11 Mar
Rochester, Minnesota12 contributions
The room was sort of clean. The hallway carpet had big stains. The people at the front desk were nice and polite. Now the bad part. Breakfast was terrible. The sausage was not cooked right, pale white in water. The eggs look really bad, we didn't touch either one. The coffee was one of the worst we've tasted, the French vanilla cream could cover up the bad taste. The yogurt was good. They couldn't mess that up. It's close to the river walk but don't go north at all. There's a big homeless camp there. Would we stay here again?ABSOLUTELY NO.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Stay someplace else
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Judy W wrote a review Aug 2023
Lafayette, Indiana16 contributions3 helpful votes
The AC in the room was unreliable. I don’t think the thermostat worked because nothing I did seemed to change anything. It was either hot or cold. I had to keep the fan running to keep the air circulating. It’s 76 in the room now and I’m glad we are leaving in the morning. The decor itself is tired and worn and the mattresses were lumpy. We should have stayed in a known brand.
Read more
Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Staying at a known brand might be better.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GrandStay La Crosse, Guest Services / Front Office at GrandStay Hotel & Suites La Crosse
Responded 31 Aug 2023
Thank you for your feedback! We are so sorry you were not comfortable during your stay. If at any time you have an issue during your stay, please contact the front desk so we can fix the situation right away. We would have been happy to take a look at the air conditioner, or perhaps moved you to a different room. Again, I am terribly sorry you didn't fully enjoy your stay with us. Best regards, Monica, FDS
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Karen N wrote a review Aug 2023
86 contributions26 helpful votes
+1
Let me start by saying that all the people we encountered were very nice and highly professional and followed through with requests. If I was rating this hotel purely on service I'd give it 4 stars, but the hotel itself was not as good as their personnel. The room was generally clean in the bathroom and the beds were fresh and passed the bed bug check. The kitchen area and living room area were dusty and the couches and chairs were heavily stained and very dirty. The carpet also had stains. The ceiling in one bedroom had something clinging to it ( see pictures) . The TV in one of the bedrooms didn't work. When we arrived in our room there was one bath towel, I called the desk and they brought three more bath towels but no hand towels or wash clothes. Later we stopped at the front desk and she gave us three more bath towels, some hand towels, and some wash clothes. That's a good thing because we needed to put the towels on the couches and chairs to feel comfortable sitting on them ( because they truly were filthy) . I heard from the hotel after filling out an online survey that they have renovations planned- that's good, but I wouldn't stay here until they have those completed.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GrandStay Guest Services, Guest Services / Front Office at GrandStay Hotel & Suites La Crosse
Responded 17 Aug 2023
Thank you for your comments, Karen! We rely on our valued guest's honest feedback to know what we are doing well, and where we can improve. We are terribly sorry your accommodations were not suitable. We aim to provide every guest a clean, comfortable stay, and it seems we missed the mark here. Please accept my most humble apologies. Best regards, Monica, FDS
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
kemard795 wrote a review Jun 2023
Milwaukee, Wisconsin17 contributions1 helpful vote
Stayed in a two bedroom suite. Beds were comfy. Furniture was worn and outdated. Very nice lobby area with fireplace. Located on the river area in downtown. Friendly staff. Usual breakfast offerings.
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GrandStay Guest Services, Guest Services / Front Office at GrandStay Hotel & Suites La Crosse
Responded 02 Jun 2023
Thank you for your feedback! We appreciate your kind comments. We do have some renovations in the works. We hope you can join us again soon and check them out! Best regards, Monica, FDS
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Pat wrote a review Jan 2023
1 contribution
Was told one thing by 2 front desk workers but then was told later it was not a service of the Hotel . I was very surprise when I was later told a different story. Was very upset that management would not stand behind what the 2 workers had said is a regular practice
Read more
Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GrandStay La Crosse, Guest Services / Front Office at GrandStay Hotel & Suites La Crosse
Responded 25 Jan 2023
Hi, Pat, Thank you for taking the time to leave your feedback! We are happy to ship forgotten items, but absorbing the cost of postage is not a service the hotel currently offers. I apologize that you were erroneously told differently. We have used this a training opportunity for our front desk staff in hopes of avoiding future confusion. We hope you enjoyed your stay with us! If I can be of any further assistance, please contact me directly at 608-796-1615. Best regards, Monica, FDS
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
BingerR wrote a review Oct 2022
Cabo San Lucas, Mexico100 contributions35 helpful votes
Great location downtown and near the Freight House Restaurant (which is spectacular). Nice clean rooms. Modern. Plenty of electrical. Good lighting and furnishings and nice suite layout. Definitely would go back. And I’m fussy. We’ve stayed at other places but feel this was the best value
Read more
Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GrandStay Guest Services, Guest Services / Front Office at GrandStay Hotel & Suites La Crosse
Responded 13 Oct 2022
We have the best location/price in town! We are so happy to hear you enjoyed your stay and can't wait to see you again. -Brock AGM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mark H wrote a review Sept 2022
Oswego, Illinois29 contributions35 helpful votes
This was our first stop on a multi-day trip out west and our first time at a GrandStay. The hotel is nicely appointed and very clean, as was our room. Quiet and peaceful with comfortable beds. Friendly staff and pretty good breakfast. Would stay here again!
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kristina C, Sales at GrandStay Hotel & Suites La Crosse
Responded 13 Sept 2022
So glad you stayed with us! We hope to see you again soon! Best regards, Monica, FD
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
WisconsinRaydar wrote a review Nov 2021
Waterford, Wisconsin47 contributions8 helpful votes
A clean and comfortable place to stay right near the river and only a few min walk downtown. The one bedroom suite is large with a comfortable bed and a kitchen area with a large refrigerator and dishes. The pool is on the smaller size but is warm and the small hot tub is hot. Like that is right by the Riverside Park, the river and the beautiful Friendship Garden to make for relaxing walks. the personnel are very friendly and helpful.
Read more
Date of stay: November 2021
Rooms
Service
Room Tip: Like to stay on the 4th floor quiet and nice views.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kristina C, Sales at GrandStay Hotel & Suites La Crosse
Responded 10 Nov 2021
Thank you for taking the time to share your experience, we are delighted you enjoyed your stay! We appreciate you choosing GrandStay Hotel & Suites La Crosse and hope to see you again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the La Crosse area.
PRICE RANGE
R 2,283 - R 3,528 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grandstay residential hotel la crosse, grandstay hotel la crosse
LOCATION
United StatesWisconsinLa Crosse
NUMBER OF ROOMS
55
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GRANDSTAY HOTEL & SUITES LA CROSSE - Reviews & Price Comparison (WI) - Tripadvisor

Frequently Asked Questions about GrandStay Hotel & Suites La Crosse
Which popular attractions are close to GrandStay Hotel & Suites La Crosse?
Nearby attractions include The Great Escape of La Crosse (0.7 km), Riverside Park (0.3 km), and La Crosse Escape Room (0.6 km).
What are some of the property amenities at GrandStay Hotel & Suites La Crosse?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at GrandStay Hotel & Suites La Crosse?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at GrandStay Hotel & Suites La Crosse?
Guests can enjoy free breakfast during their stay.
Is parking available at GrandStay Hotel & Suites La Crosse?
Yes, free parking is available to guests.
What are some restaurants close to GrandStay Hotel & Suites La Crosse?
Conveniently located restaurants include Lovechild, Pearl Ice Cream Parlor, and Waterfront Restaurant and Tavern.
Are there opportunities to exercise at GrandStay Hotel & Suites La Crosse?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is GrandStay Hotel & Suites La Crosse located near the city centre?
Yes, it is 0.6 km away from the centre of La Crosse.
Are any cleaning services offered at GrandStay Hotel & Suites La Crosse?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at GrandStay Hotel & Suites La Crosse?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to GrandStay Hotel & Suites La Crosse?
Many travellers enjoy visiting Hixon House (0.5 km).