We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Wyndham Garden Cross Lanes Charleston

Save
Share
102 Racer Dr, Cross Lanes, WV 25313-1472
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$105
View deal
Hotels.com
Booking.com
US$105
View deal
Reserve now, pay at stay
Expedia.comUS$105
WyndhamUS$105
TraveluroUS$113
View all 15 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (69)
Room & Suite (9)
Pool & Beach (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 20/12/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/12/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 4 hotels in Cross Lanes
Location
Cleanliness
Service
Value
Book Direct and Save extra off the best online rate. Located next to Mardi Gras Casino in Cross Lanes, WV near Charleston, WV, we offer a 100% non-smoking hotel with a shopping center, theater, dining and attractions. We have 136 rooms, a Large Tropical Indoor Pool with Waterfall, Spa, Sauna, an Outdoor Pool, plus Fitness Center, Business Center with three computers with High-Speed Internet, and don't forget the Garden Grille our full service restaurant just off our large lobby with fireplace. Breakfast buffet available. We also offer some unique services and features you may not find at every hotel, such as: Fully stocked Sundry Room, Guest Laundry, and a Picnic Area with grill . From the moment you arrive at Wyndham Garden, we want you to relax and feel at home. Our helpful staff is there to welcome you and fulfill even the unexpressed wishes and needs of our guest.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Picnic area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Desk
Housekeeping
Safe
Telephone
Coffee / tea maker
Microwave
Flatscreen TV
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
23Restaurantswithin 1 km
2Attractionswithin 1 km
592Reviews6Q+A65Room tips
Traveller rating
  • 307
  • 139
  • 85
  • 37
  • 24
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
cricket7478boo wrote a review 08 Sep
11 contributions2 helpful votes
This hotel is non-smoking, clean, comfortable, and the entire staff is wonderful!!! It has two pools, indoor and outdoor. The breakfast is good and filling. There is also an evening grill and bar on the premises.
Read more
Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
rezim1006 wrote a review 03 Sep
1 contribution
Air conditioner did not work because thermostat was out. Very uncomfortable. I reported it to the desk clerk in the morning and was just told I should have told them the night before so they could move me to another room. At 1100pm when we went into the room it was too late to change as we were very tired.
Read more
Review collected in partnership with this hotel
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from David Burke, General Manager at Wyndham Garden Cross Lanes Charleston
Responded 2 weeks ago
I apologize you had a uncomfortable night due to not having air conditioning. We appreciate you letting us know in the morning however we prefer to help our guest if they have something in the room that needs attention. I am not sure which room you stayed in since I do not have your name.
Read more
mdavis437316 wrote a review Aug 2021
1 contribution
A request for a late checkout--in a near-empty motel--was denied by this hotel's desk staff even upon explanation that it was to accommodate an adult child with autism in allowing him to swim one last time. Then, 32 minutes BEFORE the 11am checkout, a maid knocked on our door asking, rather grumpily, whether we were ready to leave as she needed to clean this room now. Will never, ever stay at this--or any other Wyndham property--again.
Read more
Review collected in partnership with this hotel
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from David Burke, General Manager at Wyndham Garden Cross Lanes Charleston
Responded 4 weeks ago
When a guest checks into our hotel they are given a map of the location of the room and on the other side is additional information of times for breakfast, pools and the check in and check out. The pool is open at 8am unless a unforeseen issue. I am not sure the denial of a late check out unless you could not go to the pool between 8am-10:30am. The house keeping staff will begin asking around 11am if you are still in the room. There is also a sign at the front desk informing of the check in and check out times. It is unfortunate we were unable to assist you in your request.
Read more
Daria S wrote a review Aug 2021
1 contribution
Sleep accommodations were great! I asked about gluten free breakfast availability. Travis Compton , Mgr and Joey were very receptive to my suggestions about putting together a gf menu sheet (with Ingredient list) and a safe breakfast set up area. They will be working with food service management and corporate to accommodate the celiac community. In the meantime the ladies serving the hot food (which is a safe and awesome idea to prevent cross-contamination) were great offering me to read ingredients . I was able to have eggs, sausage links, and potato nuggets. GIVE THIS HOTEL A TRY. Many thanks for your service, especially for future attempt to serve the celiac community. Thank you Daria
Read more
Date of stay: August 2021Trip type: Travelled with family
Helpful
Share
Response from David Burke, General Manager at Wyndham Garden Cross Lanes Charleston
Responded 09 Aug 2021
We are in the process of working with our food vendor to see what selection we can offer in the gluten free category. Thank you.
Read more
lynclarke wrote a review Aug 2021
Saint Louis, Missouri2119 contributions275 helpful votes
This is an older property and it is showing its age in some respects but it also has very positive aspects. My husband stayed here last night on his way through WV. The motel is very convenient to Rte 64, exit 47. Talking to the reservation desk on the phone, one has to listen to the covid precautions precorded message before one can make the reservation. On arrival, the lobby and the front desk are separated by a big plexiglass panel. The personnel were very friendly. His room was "middle of the road" quality but clean , well stocked including Earl Gray tea, his favorite, and everything worked properly. The bathroom is very small but he enjoyed his hot shower. He slept well. The bed was comfortable and it was dead quiet all night on the second floor. In the morning, he went to the breakfast room. No one was wearing a mask including the servers and patrons. Many of the food items were prewrapped like the cereal but there were also pans of food which the unmasked server would dish out. He took his cereal and juice back to his room. My husband said that this was the most extensive breakfast display he has seen in a motel this year. That breakfast alone helped to nudge the rating up to 4 stars. He met one worker in the hallway who helped my husband with the elevator code. He was very pleasant, also. So, overall, one has to decide how much covid precautions to use and one has to be happy with the services and not mind the older facility.
Read more
Date of stay: August 2021
Location
Service
Sleep Quality
Helpful
Share
Response from David Burke, General Manager at Wyndham Garden Cross Lanes Charleston
Responded 09 Aug 2021
We appreciate you taking time to let us know in all areas how we are doing. We hope to see you again.
Read more
Previous
123456
PRICE RANGE
US$99 - US$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn charleston wv hotel cross lanes, comfort inn cross lanes, cross lanes comfort inn
FORMERLY KNOWN AS
Comfort Inn Charleston
LOCATION
United StatesWest VirginiaCross Lanes
NUMBER OF ROOMS
136
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Wyndham Garden Cross Lanes Charleston
Which popular attractions are close to Wyndham Garden Cross Lanes Charleston?
Nearby attractions include The Lost Escape Room (0.3 km) and Collectibles Etc (0.8 km).
What are some of the property amenities at Wyndham Garden Cross Lanes Charleston?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Wyndham Garden Cross Lanes Charleston?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Wyndham Garden Cross Lanes Charleston?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Wyndham Garden Cross Lanes Charleston?
Yes, free parking is available to guests.
What are some restaurants close to Wyndham Garden Cross Lanes Charleston?
Conveniently located restaurants include Rice Bowl, La Roca, and Cracker Barrel.
Are there opportunities to exercise at Wyndham Garden Cross Lanes Charleston?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Wyndham Garden Cross Lanes Charleston?
Yes, laundry service and self serve laundry are offered to guests.
Does Wyndham Garden Cross Lanes Charleston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Wyndham Garden Cross Lanes Charleston?
Many travellers enjoy visiting Bank of St. Albans Building (4.6 km).