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Holiday Inn Express Tacoma Downtown

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Traveller (61)
Room & Suite (239)
Dining (25)
Certificate of Excellence

About

Location
Cleanliness
Service
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Certificate of Excellence
Welcome to Tacoma's newest downtown hotel! With 163 guestrooms and suites and flexible meeting space for up to 120 people, the Holiday Inn Express & Suites is the place to Stay Smart! Located just off I-5 in the heart of downtown, we are just minutes away from the Downtown Business District, Greater Tacoma Convention & Trade Center, UW - Tacoma Campus, Tacoma Dome, the Port of Tacoma, the Museum of Glass, the Lemay - America's Car Museum, the Washington State History Museum, the Tacoma Art Museum, Point Defiance Zoo & Aquarium and much more. Our competitive rates include a complimentary breakfast buffet daily, complimentary on-site self-parking for our overnight guests, complimentary wireless high-speed internet access and business center. Enjoy a workout or a relaxing swim in our fitness center and heated indoor pool, or take a walk downtown to a variety of restaurants, shops and attractions. The beautiful Tacoma waterfront is only a short drive away and offers sweeping views and a selection of restaurants. We hope to welcome you soon!
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Property amenities
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
267Reviews
432Photos
8Q+A
53Room tips
Traveller rating
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  • 12
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Popular mentions
Well located, easy parking, comfortable, good internet. What more could you want. Good recommendations on restaurants from the front desk and nice people to boot. Good breakfast. Easy walk to the convention center.
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Some of the staff is very friendly but one young woman at the front desk in the morning doesn’t seem very pleasant. I think she’s trying to be professional but it comes across as something else. The location is ok if you have business in Tacoma as I did. The swimming pool
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Tacoma Downtown
Responded 3 weeks ago
Hi kjaidaho, Thank you for the review, as it gives us the opportunity to learn and improve. I'm sorry your stay was tarnished due to the room decor and level of customer service received from the front desk staff. This is not the kind of 5-star stay that we aim to provide for our wonderful guests. I will make sure that your comments will be forwarded to the hotel's upper management for review. This will help us understand how we can improve and continue to deliver great hotel experiences. On a positive note, I am happy to read you found our rooms to be generally comfortable and our hotel facilities excellent. Comfort and convenience is our utmost priority and we always aim to exceed guest's expectations. It is always encouraging to hear feedback from our guests. Your business with IHG is important and we hope to have another opportunity to welcome you back for the perfect visit that you deserve. Best, Zel N. Case Manager IHGService
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After reading the last few reviews, I was pleasantly surprised. Check in on December 23 was easy and the front desk person was very accommodating with my requests. I can understand the road noise issues and the construction zone directly outside, but my prior phone conversation,
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Having plenty of power for multiple devices is a necessity in today’s business world and it is severely lacking here. There are four outlets under the desk that are all being used by the coffee maker, refrigerator, microwave and lamp. I should not have to search under desks to
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If you have to stay in this hotel, bring earplugs. This hotel looks nice, all the amenities you want, comfortable bed. But the walls are paper thin. There is no insulation. You hear everything on the street, you hear everything in the hall, you hear everything upstairs and
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Response from ChristinaB4437, Front Office Manager at Holiday Inn Express Tacoma Downtown
Responded 07 Nov 2018
Thank you for your feedback and, we appreciate you as our guest. I do apologize about the noise and inconvenience during your stay. We have noted all of your concerns and brought them to the attention of our management team.
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I did swim in the pool with my grandson. It was about 4' or 5' deep and I did swim a few laps but I don't think it was 25yds. Maybe half that size. I would ask the hotel.
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No, it was extremely small. Maybe 10 people max but would be pushing it because people would most likely be getting in each other's way, especially with young children.
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What I can remember: Protein: Sausage patties, regular or turkey, hard boiled eggs, scrambled eggs Dairy: Yogurt, greek/regular Fruits: Apples and bananas, raisins, jellies Carbs: Cereals, oatmeal, bagels, pastries, muffins, pancake machine, granola, bread. I recall there were some gluten free options as well. Fats: Nuts, peanut butter Beverages: Juices, coffee, tea
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12
"byoep; bring your own ear plugs"
"Go to the Murano down the street if you can."
"back side of the hotel faces up the hill and you could see a mural that I hear changes . On the front side, you may get a view of a bridge."
"We have never had a bad room here"
"Alot of noise from Police and emergancy vehicles all night long."
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PRICE RANGE
US$123 - US$262 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWashingtonTacoma
NUMBER OF ROOMS
163
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