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Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel

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2102 S C St, Tacoma, WA 98402-1505
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (72)
Room & Suite (211)
Dining (25)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 31 hotels in Tacoma
Location
Cleanliness
Service
Value
Welcome to Tacoma's newest downtown hotel! With 163 guestrooms and suites and flexible meeting space for up to 120 people, the Holiday Inn Express & Suites is the place to Stay Smart! Located just off I-5 in the heart of downtown, we are just minutes away from the Downtown Business District, Greater Tacoma Convention & Trade Center, UW - Tacoma Campus, Tacoma Dome, the Port of Tacoma, the Museum of Glass, the Lemay - America's Car Museum, the Washington State History Museum, the Tacoma Art Museum, Point Defiance Zoo & Aquarium and much more. Our competitive rates include a complimentary breakfast buffet daily, complimentary on-site self-parking for our overnight guests, complimentary wireless high-speed internet access and business center. Enjoy a workout or a relaxing swim in our fitness center and heated indoor pool, or take a walk downtown to a variety of restaurants, shops and attractions. The beautiful Tacoma waterfront is only a short drive away and offers sweeping views and a selection of restaurants. We hope to welcome you soon!
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English

Location

Full view
94Great for walkers
Grade: 94 out of 100
28Restaurantswithin 0 km
7Attractionswithin 0 km
293Reviews9Q+A57Room tips
Traveller rating
  • 116
  • 119
  • 38
  • 13
  • 7
Time of year
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Popular mentions
crazyiniraq wrote a review Jul 2021
El Paso, Texas182 contributions142 helpful votes
I recently spent two nights here and really enjoyed it. This place is quiet and is very well built so you are not bothered by noisy guests on the floor above you. They have a full hot breakfast bar that serves good food. There are also several restaurants and bars that are very close by.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: A room on the Front Upper floors should offer great views.
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Henderson Goh wrote a review May 2021
4 contributions3 helpful votes
Stayed at this property 12 days because my wife and I were in the process of moving out of this city. Moving process is always stressful. However, Tre, Morgan, London, Kaylee, and Natasha at the front desk went above and beyond and made sure it felt like home to us. My wife is allergic to blueberries and the employees above ensured that she got an alternative to blueberry muffins for breakfast daily. That act has indeed warmed her heart! Rooms are cleaned and sanitized. We will definitely return to this property if our travel itinerary permits!
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Date of stay: May 2021Trip type: Travelled as a couple
1 Helpful vote
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LINDA C wrote a review Apr 2021
14 contributions5 helpful votes
For well over a year, we did not travel due to risk from COVID-19. This week, after we had been fully vaccinated, we used IHG Rewards points to stay in Tacoma, close to jury selection buildings. Staff at this hotel were friendly, helpful, and accommodating. Our eighth-floor suite had multiple benefits. The bathroom and furniture appeared to be fairly recently updated. A large TV was in good working order. The view from our room was interesting: Mt. Rainier beyond the Tacoma Dome roof, train yard, and The Harmon Building, where we at one night. At sunset, the buildings and mountains stand out. Management made cleaning and services changes to keep its guests safer; we welcomed their ideas (e.g., five-or-six item bag of to-go breakfast foods; no decorative pillows, no small bottles in the bathroom, no air circulation in bathroom; no pen or paper; and no pool). Room cleaning was by request. Only a few things in the room were uncomfortable. The sofa cushions and mattress were somewhat rigid, and the wall HVAC unit could be loud. Overall, though, the hotel met our needs and made us feel safe as we stayed there.
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Date of stay: April 2021Trip type: Travelled on business
1 Helpful vote
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Savannah H wrote a review Aug 2020
1 contribution2 helpful votes
My husband and I stayed here for a couple of nights at the beginning of our cross country move. We just needed a place to sleep and store our belongings that we were taking in the car with us, and this hotel worked well for that purpose. It is close to places to eat and walking distance to the port, which was nice. However, I would not have felt comfortable staying there alone. The parking garage was littered with cigarette butts as there were people smoking every time we walked out of the doors. The elevator reeked of smoke and the stench lingered into the hallways. There were people lingering outside of the parking garage that clearly were not guests, but I imagine it would have been easy to follow someone in and go unnoticed. We chose to stay here over the Courtyard a couple blocks away because of the price but would reconsider for next time.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
Room Tip: You can see Mt. Rainier from a top floor room that faces the port on a clear day!
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1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel
Responded 13 Sep 2020
Hello 296savannahh, Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks. I appreciate your exceptional rating on our hotel colleagues service. It is also great that you had a night of sound sleep, and found our location convenient. I understand your concern on your safety and recognize your dismay with the unwelcoming smell in our hotel’s public areas. Trust that we’re always looking out for our guests’ best interests, and we will immediately share your remarks to our hotel’s front office management for improvements on our amenities and services. We hope to welcome you back and show you an experience that we can be proud of. Best, Kenneth F. Case Manager IHGService
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dd4life wrote a review Jul 2020
Richland, Washington104 contributions16 helpful votes
Staying here right now, single Mom with teenage daughter. Went up to my room, they only gave me one bed when I reserved two so had to bring my luggage back down to get that fixed. Cannot get ac to work well and shower nozzle won’t stay in one position so it can get scalding unless you hold the handle. Had an issue getting in the door of parking garage elevator at night, room key did not prox in correctly. Shady people around, doesn’t feel safe. Front desk staff was friendly and bagged breakfast was ample plus parking at $5/day was great, but I should have paid more to stay down the street at the Courtyard. Also, was going to bring our small dog, glad I didn’t because finding grass nearby would have been challenging.
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Date of stay: July 2020Trip type: Travelled with family
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel
Responded 30 Jul 2020
Hello dd4life! An inspiring and effortless journey is what we're aiming to give our guests. It's great to get feedback from our visitors. Thank you for sharing yours and for choosing us when you were in the area. While I'm pleased that you liked our front desk staff service, I'm sorry to hear that you had a problem with the first room and air conditioning unit. We're all about providing recharging experiences. I'm concerned that the shower nozzle and the parking garage door caused you trouble. The review of our visitors guides us in taking steps toward improvement. I relayed yours to the management and maintenance teams. I'm happy to know that you found our bagged breakfast on par with your liking. I hope you'd consider us again so we can mend fences, and prove that we're capable of delivering guest satisfaction. Stay safe, Leni C. Case Manager IHGService
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PRICE RANGE
US$119 - US$199 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWashingtonTacoma
NUMBER OF ROOMS
163
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Frequently Asked Questions about Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel?
Nearby attractions include Tacoma Glassblowing Studio (0.3 km), Washington State History Museum (0.3 km), and Museum of Glass (0.5 km).
What are some of the property amenities at Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel?
Conveniently located restaurants include El Gaucho Tacoma, Indochine Asian Dining Lounge, and Harmon Pub & Brewery.
Are there opportunities to exercise at Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Tacoma Downtown, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.