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Silver Cloud Inn Tacoma - Waterfront

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2317 Ruston Way, Tacoma, WA 98402-5303
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (340)
Room & Suite (182)
Dining (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Silver Cloud Inn Tacoma - Waterfront
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 31 hotels in Tacoma
Travellers' Choice
Located in Tacoma's Old Town community is the Silver Cloud Inn Tacoma Waterfront, Tacoma's only waterfront hotel. Our hotel is conveniently located just two miles north of downtown Tacoma's amazing museum district, and is only 10 minutes from Tacoma Dome & Convention Center. All the hotel guestrooms have waterfront views with 55" flat screen TVs and include complimentary high-speed wired and wireless Internet access, microwaves, and refrigerators. A complimentary Silver Cloud Breakfast is provided in addition to our fitness and business centers.
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Location

Full view
44Car recommended
Grade: 44 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
2317 Ruston Way, Tacoma, WA 98402-5303
Getting there
Seattle-Tacoma Intl Airport23 kmSee all flights
Boeing Field Intl Airport31 kmSee all flights
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971Reviews8Q+A100Room tips
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Popular mentions
Marva P wrote a review 06 Sep
1 contribution2 helpful votes
The Silver Cloud on Ruston Way is in a very nice location on the waterfront in Tacoma. The Silver Cloud Inn at Point Ruston is a different location. We had a water view room, which was nice, but the bathroom was very small. Upon checking in on August 28th, there were 6-8 people talking to a check in clerk. None of the 6-8 people were wearing a face mask. There was a posted mask required on the front door for people to see. After the group left I asked about masks being required and about the group of 6-8 not wearing masks. I was told they were just asking questions or perhaps directions. Really, it takes that many people to ask questions? I told the clerk that shouldn’t make any difference that masks were required upon entering. Another response from clerk was “what can you do?” Meaning what can you do if people aren’t wearing masks. The responses I received about the group of 6-8 people not wearing masks were very unprofessional and not appropriate. It would have been very easy and safe for the clerk to offer the group facemasks. I left a review about what had happened, but I never heard back from the general manager. So… the masks mandate that was posted is not being enforced at this location, or at least it wasn’t on this occasion. Also, be aware there is a deposit required at checking in time. This is in addition to the cost of the room. I didn’t see this on their website. The deposit on August 28th was $50.00. In June or July when there was 100 degree plus weather we stayed at the same Silver Cloud Inn on Ruston Way and the same room type. The deposit then was $275.00!
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Date of stay: August 2021
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johnY7709QU wrote a review Jul 2021
Colorado Springs92 contributions20 helpful votes
This place is a little pricey but it was worth every penny. We got a corner jacuzzi suite and the view was spectacular over the water. The staff was super friendly and Ann in particular. There was an issue with our keys and she was very helpful and apologetic. She was even able to get us milk for the evening when we asked.
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Date of stay: July 2021
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Response from Michael Mann, General Manager at Silver Cloud Inn Tacoma - Waterfront
Responded 21 Jul 2021
Thank you for your recent stay with us and for taking time to complete a review. We are pleased you enjoyed your stay and especially happy to hear Ann was helpful and friendly. We enjoy serving our guests and proud of the the exceptional people we have on our team. We hope you will be able to return soon to enjoy the peace and tranquility of Tacoma's only Waterfront hotel.
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charles n wrote a review Jun 2021
Sacramento, California119 contributions103 helpful votes
Family visiting from California. Checkin was early and room available. Room was clean and enjoyed viewing of sunset. Enjoyed watching ocean activities and wildlife. Took advantage of complimentary laundry after going to national parks. Loved the proximity to dukes seafood and enjoyed so much we went twice.breakfast was ok but appreciated. Would visit again since staying in Seattle is overrated
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Date of stay: June 2021Trip type: Travelled with family
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David C wrote a review Apr 2021
Palo Alto, California40 contributions9 helpful votes
For my first visit to Tacoma, I wasn't sure where to stay, and was attracted to the Silver Cloud's location on the water. The room was comfortable, clean, everything in good working order. Staff were helpful and responsive. I didn't get to see all the facilities/amenities, and with COVID protocols, breakfast was all to-go, but better than other offerings I've seen in these circumstances. The elevator was out of order while I was there (2-night stay) - which didn't affect my stay on the first floor, but could be important for some visitors.
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Date of stay: April 2021
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Dreamer396189 wrote a review Mar 2021
1 contribution
The room was disappointing, ugly decor and overlooked construction site with cranes. Train runs a lot. Advertised fireplace in room - Nooooo-was an led light display!!!!!!! Seriously! That’s false advertising. It was a 200 dollar room! Shameful
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Date of stay: March 2021Trip type: Travelled with family
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Response from Michael Mann, General Manager at Silver Cloud Inn Tacoma - Waterfront
Responded 16 Mar 2021
Dear Dreamer396189, Thank you for taking time to share your experience. I apologize if the construction site and cranes detracted from stunning views of Commencement Bay and the Tacoma Waterfront. Currently, Metro Parks Tacoma is working on improvements to Dickman-Mill Park. The cranes will soon be gone and the park will be open for all to enjoy. I am sorry you did not enjoy your stay with us and felt the design of our recently renovated guest rooms was not to your taste. While many of our guests rave about the ambiance of the electric fireplace, I can understand your confusion about how it is listed on our web site. Perhaps the photos of the electric fireplace on the web site would provide a more accurate description. Thank you again for your recent stay.
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Frequently Asked Questions about Silver Cloud Inn Tacoma - Waterfront
Which popular attractions are close to Silver Cloud Inn Tacoma - Waterfront?
Nearby attractions include Tacoma Chinese Reconciliation Park (0.6 km), The Spar Tavern (0.3 km), and Throwing Mud Gallery (0.3 km).
What are some of the property amenities at Silver Cloud Inn Tacoma - Waterfront?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Silver Cloud Inn Tacoma - Waterfront?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Silver Cloud Inn Tacoma - Waterfront?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Silver Cloud Inn Tacoma - Waterfront?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Silver Cloud Inn Tacoma - Waterfront?
Conveniently located restaurants include Duke's Chowder House, The Ram Restaurant & Brewery, and Harbor Lights.
Are there opportunities to exercise at Silver Cloud Inn Tacoma - Waterfront?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Silver Cloud Inn Tacoma - Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
Does Silver Cloud Inn Tacoma - Waterfront offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Silver Cloud Inn Tacoma - Waterfront?
The staff speaks multiple languages, including English, Spanish, and Russian.
Are there any historical sites close to Silver Cloud Inn Tacoma - Waterfront?
Many travellers enjoy visiting Fort Nisqually Living History Museum (5.7 km), W.W. Seymour Botanical Conservatory (2.3 km), and Tacoma Armory (3.1 km).