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We went to this resort some months ago and didn’t have the time to enter.
This is a lovely resort with great service.
My best was pizza boat at lunch. Best pizzas ever made and great beer in iced mugs.
Date of stay: December 2017
4 Thank Debbie G
Response from ManagerTrypCayoCoco, Guest Relations Manager at TRYP Cayo CocoResponded 3 weeks ago
Dear Debbie G, it is a pleasure for the workers and the hotel management, who have written their experiences about our services. We want to thank your comments, which impel us to do our work better day by day. We hope to count on Ustede...More
Definitely no disappointment for our entire family . This resort was one of the hardest hit of this past years devastating Hurricane Irma. First time returning with the family to the island. Expectations were far surpassed when arriving back at this beautiful resort. After seeing...More
Date of stay: January 2018
2 Thank Paul G
Response from Orestes G, Director of Sales at TRYP Cayo CocoResponded 27 January 2018
Thank you so much for taking the time in sharing your amazing experience with other readers and future customers. This encourages us to continue working hard so as to maintain the quality our customers deserve. I am so glad to know you were...More
Second time going to Cayo Coco, and will definitely be the last time going to this resort. The rooms were absolutely awful. My room was always hot. The AC never worked properly. After complaining to the front desk, nothing was done. Our shower always had...More
Date of stay: November 2017
6 Thank Shelbi M
Response from ManagerTrypCayoCoco, Guest Relations Manager at TRYP Cayo CocoResponded 8 October 2018
Dear Shelbi M, We sincerely appreciate your opinion and the time spent writing it. Your comments have been analyzed and taken into account for the continuous improvement of services. After a year and a half of your stay in our hotel we assure you that...More
This was not our first stay at the Tryp. We stay there because we treat the staff really good and they are excellent to us. They are the nicest and most sincere people that we have ever encountered at any resort. They endured huge devastation...More
Date of stay: January 2018
1 Thank skEdmonton
Response from ManagerTrypCayoCoco, Guest Relations Manager at TRYP Cayo CocoResponded 21 August 2018
Dear skEdmonton, we appreciate your comments and we want to thank you, your opinion makes our staff continue to improve their performance and striving every day to achieve full customer satisfaction with our services. Your comments have been read as well as the rest of...More
My trip to TYRP was good. I went a year ago with some friends. I’m not a huge fan of Cuba to begin with and it was actually the best of the 3 resorts in Cuba I’ve been too. We did have a good time...More
Date of stay: September 2017
5 Thank Taylor S
Response from ManagerTrypCayoCoco, Guest Relations Manager at TRYP Cayo CocoResponded 20 August 2018
Dear Taylor S, we appreciate your comments and we apologize for the incidents that you had in your room and for the variety of food, the Hotel management and the heads of each department are already aware of these incidents which we will be strategizing...More
The 4-star All-Inclusive Tryp Cayo Coco hotel (508 rooms) offers select gastronomic service and an exciting day and night recreation program. The property is located in one of the pristine keys off …Morethe coast of the central region of Cuba.Built over a natural lagoon, facing and wide stretch of sugar-white beach. Ideal for families, diving lovers, fishing and nautical activities.Guest Rooms508 rooms: 343 Standard, 57 Standard Ocean View, 102 Standard Superior Ocean View, 6 SuiteDining9 Restaurants (A la Carta, Buffet, Barbeque, Gourmet), 3 Bars Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Hi sorry for the delay.
I know some of the buildings are being renovated, but not to sure on which ones. some have been renovated . Building 5 and 8 are great for ocean views. If they try and put you in 14 say no... More
Hi sorry for the delay.
I know some of the buildings are being renovated, but not to sure on which ones. some have been renovated . Building 5 and 8 are great for ocean views. If they try and put you in 14 say no. Its far from everything. When you go to your room make sure water runs hot and cold, and toilet flushes before your bellboy leaves.
Just keep in mind that Cuba does not trade with U.S. Food is different . Have a great trip. We are going back for 5th time at end of Jan for 2 weeks.
Response from MadelinLopez | Property representative |
Thank you to writing us, it is a pleasure for us to help you. Tryp Cayo Coco Hotel actually is being renovated some services. Our Hotel will reopen in December 1st. If you want to book with us you can do... More
Thank you to writing us, it is a pleasure for us to help you. Tryp Cayo Coco Hotel actually is being renovated some services. Our Hotel will reopen in December 1st. If you want to book with us you can do through of our website page. Hope to see you soon, Best regards.