We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Melia Cayo Coco

Visit hotel website
Traveller (8543)
360
Panoramas (42)
Room & Suite (1190)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Classic, 62 Grand Premium Lake View, 6 Junior Suite, 2 Junior Suite Lake View , 12 Grand Suite Lake View, 4 Dining Restaurants (A la Carte, International, Mediterranean, Buffet, Barbeque), 7 Bars. WiFi in all rooms and areas at 1 CUC per hour. 1 mini Spa with free sauna and steam bath. Massages under suplement. Super attentive and professional staff.
Read more
Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Adult pool
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Shuttle Bus Service
Tennis Court
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Lagoon View
Charming
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
7 159Reviews
9 028Photos
1 465Q+A
100Room tips
Traveller rating
  • 4 962
  • 1 568
  • 419
  • 128
  • 83
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
The gardens are beautiful and the staff are the best.The food Is only good at Las Caletas and La terrazzo.The other restaurants however don’t come close-poor food handling-lack of flavour.How do they keep a Five Star rating?
Read more
Hotel's Favourite
It's the second time I visited this hotel (now for 2 weeks) and it was as great as the first time. Other reviews have pointed out to numerous positive features of this hotel, e.g. the amazing beach or the best food in Cayo Coco, but I think where this hotel truly stands out is
Read more
Response from MeliaCay0C0c0, General Manager at Melia Cayo Coco
Responded 10 Jan 2019
Dear Kvadich, I have so much enjoyed reading your glorious review! And I am so glad to know we are considered the best hotel in Cayo Coco because of the service provided by my team. There are so many details on your review that everyone who reads your comments will exactly know what we are about, what to expect, and what to receive when taking a chance on us. Our commitment to offer the most passionate service increases every day, as we enjoy so much looking after all our customers! We care about customer service; we strive on being different, for we are certain that being different is what makes us strong. Thank you for your suggestions and for those stays to come. We are already looking forward to welcoming you again; therefore when you are ready to return do not hesitate in letting us know, we will be more than happy to assist you . With warmest regards, Bernard Meyer General Manager
Read more
Our 5th visit-our stress melted away as soon as we arrived and checked in. Thanks for fulfilling our favourite room request, so appreciative of the ocean view! We brought our friends this time (their 1st visit to MCC and Cuba). We've always raved about it and they definitely
Read more
Response from MeliaCay0C0c0, General Manager at Melia Cayo Coco
Responded yesterday
Dear Gary M, WOW! What a fantastic review! Those are lots of compliments to be shared with our wonderful team! Thank you very much for all your praises, thank you for so generously commenting on our facilities and services. You have mentioned so many members of our staff, have no doubts I will tell him about your amazing remarks. I have to say I loved the title you used; it was exceptional as your review! We hope to see you many times ahead, we would be very glad to provide you with excellent holiday experiences! With warmest regards, Bernard Meyer General Manager
Read more
+2
Having settled home and back to work I thought it appropriate to post a review of our fabulous 2 weeks spent at this beautiful Hotel. We never left the Hotel in 2 weeks so that gives an idea of how much we enjoyed it. My Fiance' and I have been all over the world to many places
Read more
Response from MeliaCay0C0c0, General Manager at Melia Cayo Coco
Responded yesterday
Dear Sassisnipper, We are so glad to know that you have been up to your expectations during your stays in our hotel. Thank you so much for commenting on your experience with us. It is very encouraging getting such a positive feedback and share it with our team, for whom it is always a pleasure serving you. Thanks for providing so many details; you have praised each aspect of Meliá Cayo Coco. You are an experienced traveler and your compliments mean the world to us. Thanks! We look forward to welcoming you again so please, rebook and let us know if there is any request we may honor, as we would be very glad to assist. With warmest regards, Bernard Meyer General Manager
Read more
+8
We went to this resort as a day trip only on Valentines Day 2019. This adult only resort is simply beautiful. It's a small resort but it caters great. The food quality, though still familiar in Cuban style, is way above everywhere else. The service was extremely attentive
Read more
Response from MeliaCay0C0c0, General Manager at Melia Cayo Coco
Responded yesterday
Dear travelaroundcouple, Thank you so much for taking the time to post your comments on this important site so many travelers take as reference when planning their holidays. It is so rewarding to know that you had a very relaxing time while staying with us and that you were very satisfied with our facilities and services. We are so happy to read all your praises on food, we usually receive excellent feedback about our choices at both, the buffet and the á la carte restaurants, I can not wait to tell our chefs about it; we are so pride of the work they carry out with so much passion and will be so thrilled once they learn their efforts have paid off!! Thank you very much for your remarks on our staff, they provide wonderful customer service, we know they are hotel's greatest asset and do praise them everyday for their right doing. We are already very much looking forward to seeing you again soon. Thank you very much for trusting us! We will be striving in providing you with another great experience in Meliá Cayo Coco. With warmest regards, Bernard Meyer General Manager
Read more
Previous
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Beautiful sunset every night.
Beach view from Room 8521 in Block 85
Gives you an idea of the quality of the woodwork, missing slats.
PreviousNext
123456235
There is a dual-voltage electrical outlet in the bathroom, either on the bathroom wall or on the hair dryer wall mount. They sometimes have a slider button to choose between 110-125V or 220-240V. but they are low-power outlets (aka Shavers Only Outlet), so they are suitable ONLY for low-watt devices such as battery chargers, shavers, etc., but NOT to plug a hair dryer, curling iron, straightener, or any other high-watt devices. There is a "built in" hair dryer
1 vote
Show all answers
I'd say they are quite firm, not hard. Very comfortable and very wide (78 inches)!
0 votes
Show all answers
Dear Alan M, It is not possible to give you an adress in this page. You can write to the hotel's email or find us in our facebook page and we will happily assist you
0 votes
Show all answers
Cristal and bucanero, we also have premium beer
0 votes
Show all answers
PreviousNext
123456293
"we found the lagoon room to be well worth the extra. The view was great!"
"Lagoon room offer prefered breakfast restaurant, little noise, great sunrise and sunset view."
"Avoid being close to the pool/snack bar due to frequent noise from generator. We were in block 88 which was convenient and quiet."
"The top floor of Block 85 room 8521 is quiet and has a great beach view and is steps away from the beach and the Cuban restaurant."
"If you have special needs, email the resort prior to your arrival."
PreviousNext
12345620
PRICE RANGE
US$178 - US$351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia cayo coco hotel cayo cococayo coco melia
LOCATION
CaribbeanCubaCiego de Avila ProvinceJardines del Rey ArchipelagoCayo Coco
NUMBER OF ROOMS
250
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing