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DoubleTree by Hilton Hotel Woking

Traveller (122)
Room & Suite (32)
Dining (11)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Dou
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Property amenities
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:25% off* - Flash Sale
Hotel deals

Location

Full view
85Good for walkers
Grade: 85 out of 100
71Restaurantswithin 0,5 km
9Attractionswithin 0,5 km
804Reviews
148Photos
26Q+A
65Room tips
Traveller rating
  • 350
  • 231
  • 123
  • 62
  • 38
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Popular mentions
Do NOT eat here if you have allergies. We has asked twice (once over the phone before the day and once in person) to have no nuts on the table. We were assured by a waiter there were no nuts, but there were macaroons on the table (which are made with almond paste) and some cakes
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Response from Maps750624, Manager at DoubleTree by Hilton Hotel Woking
Responded 1 week ago
Dear DarcyL789 My self and the whole team are extremely sorry for any stress, worry or inconvenience caused. We take the health and well being of our guests very seriously and we never intend on allowing any risk for the people we serve. We are saddened to hear of your disappointment, and I can only hope we have not damaged our relationship with yourselves. We hope you are not deterred from enjoying our bar and restaurant in the future. We would love the chance to show you the outstanding service and high quality of food we put out on a daily basis. Kind regards, DT by Hilton Hotel Woking
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Hotel's Favourite
Stayed here for the weekend for a conference and, frankly, was blown away by the service. We were looked after by Vijay, Khalid and their team. From the moment we arrived to the moment we left, nothing was too much trouble. Food and snacks were great. The room was very nice.
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Response from Maps750624, Manager at DoubleTree by Hilton Hotel Woking
Responded 4 weeks ago
Dear Jimmy2timeshorses Khalid, Vijay and the whole team are delighted to have been given such a warm review by yourself. we extend our gratitude and hope to be able to welcome you back soon! it is music to all of our ears to hear that it was our service and hospitality that stood out. We can not ask for any more praise than that. Warm regards, DoubleTree by Hilton Hotel Woking
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Stayed here previously when it was a Holiday Inn. Great location in central Woking only 5mins from the station (trains ~30mins to Waterloo). Rooms now look and feel very basic and tired. Wi Fi complementary for Hilton Honours guests, but painfully slow ( could just about manage
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Response from Maps750624, Manager at DoubleTree by Hilton Hotel Woking
Responded 1 week ago
Dear Sleightym Thank you for choosing to return after our brand change. We are pleased you are also happy with our location. Many of our guests choose us as we are very conveniently placed in Surrey. We do have different room types and categories so perhaps should you return you may be happy picking a different room. We do understand that our guests all have their own preferences and different rooms are recognized differently by different guests. We are looking forward to welcoming you back and I am sure we will be able to go above and beyond your expectations. Kind regards, DoubleTree by Hilton Hotel Woking
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Very good hotel. Rooms are large, clean & comfortable. The reception staff all showed excellent customer service, very helpful. Of particular help to me was the brilliant Lourdes. The hotel is very near the train station and local town centre. This is my best pick for hotels in
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Response from Maps750624, Manager at DoubleTree by Hilton Hotel Woking
Responded 1 week ago
Dear Mr SimonCruden We are pleased to have received such high praise and great scores + are very grateful for the information you have shared via TripAdvisor. We are also very happy to hear your satisfaction with Lourdes, who, we are very lucky to have on board. Lourdes always goes above and beyond and is very committed to us and her work. We are all looking forward to welcoming you back. Warm regards, DoubleTree by Hilton Hotel Woking
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I usually leave the review writing for the Mrs, but on this occasion, I have to personally shout out to Marcus! I am a regular at Hilton due to business, and along with the great cookies, I have to say the customer service and overall experience has been second to none. Marcus,
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Response from Maps750624, Manager at DoubleTree by Hilton Hotel Woking
Responded 1 week ago
Dear lucotech Thank you for your loyalty and continued custom. We are extremity appreciative of your kind words, especially for Marcus. We have shared your feedback with him and he is very grateful for your recognition so thank you. We are all looking forward to welcoming you back with one of our famous warm cookies and famous warm and friendly team members. Kind regards, DoubleTree by Hilton Hotel Woking
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Camera da letto deluxe - comodo e funzionale per un soggiorno di lavoro
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1234567
Is there a swimming pool
I am afraid we don't currently have a swimming pool onsite; however we are in the process on working up a deal for our guests to use Woking David LLoyds facilities! At your disposal for any further info. Thanks Khalid
0 votes
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Can windows be opened even if only slightly for fresh air?
Dear Guest. Certainly, however only in certain rooms. Please do highligh this on arrival or happy to act on this for you assuming that you have made a booking with us already. Thank you and looking forward to welcoming you! Hotel Manager Khalid Sioud
0 votes
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It was pretty fast
0 votes
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Where can we park for one night & how much does it cost please?
£15.00 at the hotel in underground carpark. If you are travelling with another adult you can do a deal for breakfast which reduces the carpark rate.
1 vote
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Is bus service to Legoland near?
I sorry I'm not sure, we went to Cadbury world. That was a 15 minutes away in the car. You can always Google it and see. I hope that helps.
0 votes
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123456
"try to get a room away from the Main Street"
"All nice but some rooms have newer fixtures and fittings."
"High floor - perhaps upgrade if larger rooms are available"
"On lower floors request a room at the back of the hotel due to traffic noise at the front."
"Avoid rooms facing the ring road. If you have the window open at night, you'll get woken up."
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PRICE RANGE
US$89 - US$207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn woking hotel wokingwoking holiday inn
FORMERLY KNOWN AS
Holiday Inn Woking
LOCATION
United KingdomEnglandWoking
NUMBER OF ROOMS
170
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