This Chateau was built on a rock in the 13 and 15 centuries.The property was transformed into a high quality establishment with a Michelin Star restaurant. The rooms are beautiful many with fantastic views. The is an outdoor pool snd private parking.
We had a poor experience at the restaurant, the food met expectations but unfortunately the service (one person in particular) was very pushy in making us order and then to top it off they gave us the wrong bottle of wine, which of course was the most expensive on the list. We felt quite taken advantage of as their English was not very strong nor was our French. Suggest when ordering to review what you receive to ensure it’s what you actually ordered. When we realised the mistake at the time of paying their was no apology and they firmly stated we ordered the more expensive bottle even though we specifically pointed at what we wanted at the time of ordering! Accommodation was fine but rooms could definitely do with an update, they had an old moldy smell.
We stayed for one night and had an excellent stay. Staff are very helpful and most speak good English (to my eternal shame my French gets poorer as I get older!) We had a lovely room in the tower and a balcony overlooking the countryside. The bathroom was a little old fashioned with the shower in the bath but perfectly adequate. A separate toilet. The hotel is conveniently placed yet in beautifully maintained grounds. We had dinner in the restaurant which was excellent and to be highly recommended. Breakfast was also excellent in a separate room with very interesting decor.
We stayed for 1 night at the Chateau de Castel-Novel. You enter a long impressive driveway with manicured gardens, lovely. When we booked (a week earlier) we forgot to book a meal at the chateau's restaurant. Unfortunately for us, they were catering for a corporate group of 120 people in their out-buildings near the pool and informed us the restaurant for everyone else was not open that Friday night. Finding all other nearby restaurants either closed or fully booked we ended up at a McDonalds! So, lesson learned, if you do book the Chateau check whether it is possible to have an evening meal! Also check whether you will be staying near the pool or in the chateau.
We stayed here for two nights on a DBB basis. It’s a very old Chateau, but beautifully maintained in a classic way. The dinners were both delightful, with options immediately offered as Karen is a vegetarian but eats fish. I can’t stress enough just how lovely the food and all the staff were. We had a lovely old room with great view over the large park grounds which our two dogs loved. There is a small lift but we used the ancient old staircase which is set in one of the towers...worth a look. The hotel is very dog friendly. We were even able to take them in for dinner and staff made them very welcome. (Maybe peak summer that not an option?) We spent some time by the large heated outdoor pool which is in a very natural setting down in the parkland. We just felt sad to leave! We plan to return.…