We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I picked this place because it was relatively inexpensive, got good reviews and was conveniently located for my business there.
It's clean. The desk clerks are friendly and helpful. The room was spacious and fairly comfortable. There's an extra sink and counter outside the bathroom...More
Booked a 5 day stay. I left after 2 days ..they billed me for 5 days ,told me they would e-mail me my bill Manager will not return my calls !!!! Do not stay here !!!! Hotel is out dated !!!! Free breakfast was terrible...More
I visited this hotel on a school trip to Washington D.C. We got to the hotel late and everyone was tired. We got into our rooms and from what I heard there were 2 or 3 rooms that had bed bugs. We checked our mattresses...More
We had 2 rooms. By the time we left there were 7 transactions on my credit card and over $2000 in holds on the account. Total charges should have been 2 at $1100. Manager just wanted to argue with be about how they didn’t do...More
Hotel staff were pleasant. Rooms were ok until our roof started leaking late one night. We were moved to another room which was close to a bus group with quite a few teenagers making quite a bit a noise during the night. Breakfast was complimentary...More
Response from Casey E, Manager at Falls Church InnResponded 7 February 2018
Dear nlcalex, thank you for taking the time to review your stay with us. We apologize you experienced issues in your first guestroom. We hope to host you again in the future for an improved stay. Thank you for your feedback and have a wonderful...More
Hi Bill, thank you for your kind words. While we always strive to provide each guest a wonderful experience, mistakes can happen and we always want to make amends. Guest happiness is our number one focus, without our... More
Hi Bill, thank you for your kind words. While we always strive to provide each guest a wonderful experience, mistakes can happen and we always want to make amends. Guest happiness is our number one focus, without our awesome guests where would we be. Thank you very much for allowing us to make things right with you. We are certainly looking forward to giving you the true Best Western Falls Church Inn experience! Again, thank you, and have a wonderful day.