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This was my first stay at a Staybridge Suites. The check-in & out was quick and easy. There was plenty of parking. They offer free food and drinks for dinner plus a free hot breakfast. The breakfast was okay and had a good selection but...More
We drove in from Florida and were greeted by AJ who was very helpful and friendly. We checked in and were in our 2 bedroom suite promptly. The room was very clean and comfortable. At breakfast the next morning, we were met by AJ again...More
I travel often with my job, and I have stayed in numerous hotels in the U.S. This past year I have stayed in two IHG Properties and Staybridge in Webster, TX has become my favorite all around place to stay. The patio has a very...More
We stayed at this property for 3 days. Check in was smooth, and front desk staff very friendly. We got to our room, and noticed that the door didn't lock, so we called the front desk. The lady asked a few questions, but never gave...More
Response from IHGService, Guest Relations Manager at Staybridge Suites Houston / NASA - Clear LakeResponded 22 December 2017
Hi Valued Guest,
Thank you for sharing your thoughts about our hotel. We rely on guest feedback as this will allow us to improve wherever possible. I am sorry to learn about the disappointments you had with the room accommodations and staff service. Our guest's...More
Mrs. Leping delivers several days of the week an excellent dinner. She also takes care for each guest, is talking with them and is helping.
complimentary breakfast and dinner.
Rooms are spacy (at least for Europeans) and in good conditions.
We do allow pets in our building. There is a 75.00 dollar charge if you are staying 1 to 6 nights and a 150.00 charger if staying more than six nights. Please let us know if we may be of any further assistance.
Response from JackFrosty | Reviewed this property |
The evening social has finger food / apps. type of stuff. Sliders, pizza, tacos, nachos, those type of things. Nothing like a big dinner entree - but I would bet your kids find 1 or 2 items they like. The staff does rotate... More
The evening social has finger food / apps. type of stuff. Sliders, pizza, tacos, nachos, those type of things. Nothing like a big dinner entree - but I would bet your kids find 1 or 2 items they like. The staff does rotate the menu, so Tues. night won't be the same as Wed. night or Thurs.