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Cleopatra Palace Hotel

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Traveller (2068)
Room & Suite (529)
Pool & Beach (257)
Overview
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Avenida De Las Americas Playa del Camison, 38660 Playa de las Americas, Tenerife Spain See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Additional information
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3 412)
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2 591 results
Traveller rating
1 379
818
267
75
52
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Time of year
LanguageEnglish
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1 379
818
267
75
52
Show reviews that mention
All reviews plunge pool pianist playing mare nostrum resort the hard rock cafe mediterranean hotel on arrival sea view sister hotel glass of champagne breakfast was amazing top floor lovely hotel bed and breakfast basis chocolate fountain superior room gala dinner safari centre
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1 - 5 of 2 591 reviews
Reviewed 2 days ago via mobile

We have recently returned home from spending a week at this hotel. On arrival we were greeted with a glass of champagne which was a lovely touch. We were then taken to our room after an easy check in. We were on the third floor...More

Thank jamesbarn
Response from Alejandro C, Director General at Cleopatra Palace HotelResponded today

Dear James B., It is us who must thank you for taking the time to share your nice review here on Tripadvisor and for having chosen us for your holidays. I am happy to read that your experience has been so positive and of course...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

I had looked at trip advisor nearly every day looking at the latest reviews for cleopatra palace after I booked it nearly a year ago so was expecting the odd complaint here and there to be justified. We arrived there Monday lunchtime and greeted straight...More

2  Thank JamesS5473
Response from Alejandro C, Director General at Cleopatra Palace HotelResponded 4 weeks ago

Dear James, Let me thank you very specially for taking the time to write such a long review and for sharing your satisfaction with us here on Tripadvisor. I´m very pleased to know that you have enjoyed most of our services and staff attention. I...More

Reviewed 2 days ago

Having previously stayed 4 times at the neighbouring Mediterranean Palace my wife and I decided to give Cleopatra Palace a try . We stayed for 7 nights on a B&B basis and on arrival at check in were greeted by a glass of champagne before...More

Thank Raymond P
Response from Alejandro C, Director General at Cleopatra Palace HotelResponded today

Dear Raymond P., Thank you very much for your detailed and positive report. I´m very pleased to know that our services, facilities and location have surpassed your expectations. We will be happy to welcome you again in future visits to Tenerife. Do not hesitate to...More

Reviewed 3 days ago via mobile

We paid a quite high price for 3 nights which included breakfast. Unfortunatelly all the facilities cost extra. I can imagine a spa treatment has to be paid extra but entrance to the fitness gym should be included. Besides that the rooms are outdated and...More

Thank Maserati15
Response from Alejandro C, Director General at Cleopatra Palace HotelResponded today

Dear Meserati15, Thank you very much for posting your impressions about your stay with us. I am sorry to know that you have felt disappointed by the standard of our facilities. We can only say goodbye hoping to have the chance to welcome you again...More

Reviewed 3 days ago via mobile

We recently stayed at Cleopatra Palace, checking in on October 30th for 7 nights. We'd booked a plunge pool room and were allocated room 8417. 1. Although the balcony is very large and has views of the pool, Hard Rock Cafe and the mountains beyond,...More

Thank paulgQ2528FI
Response from Alejandro C, Director General at Cleopatra Palace HotelResponded today

Dear Paul G., We are sorry to hear the hotel didn't meet your expectations and we apalogize for not being able to solve your issue as fast as we would like. We will take corrective measures in order to keep improving. Thank you again for...More

View more reviews
About
Description
A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa More relaxation with thalassotherapy and perfect tranquility. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
On the Beach
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
On the Beach
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
431
Price range
US$130 - US$331 (Based on Average Rates for a Standard Room)
Also Known As
Cleopatra Hotel Tenerife
,
Hotel Cleopatra Palace
,
Cleopatra Palace Tenerife
Location
Spain > Canary Islands > Tenerife > Playa de las Americas
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
On the Beach
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
431
Price range
US$130 - US$331 (Based on Average Rates for a Standard Room)
Also Known As
Cleopatra Hotel Tenerife
,
Hotel Cleopatra Palace
,
Cleopatra Palace Tenerife
Location
Spain > Canary Islands > Tenerife > Playa de las Americas
Photos
Traveller (2 068)
Room & Suite (529)
Pool & Beach (257)
Dining (158)
Amenities (84)
Family and Play Areas (9)
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Questions & Answers
Ask a question
Derek M
7 November 2018|
AnswerShow all 3 answers
Response from Alejandro C | Property representative |
Dear Derek M., I suggest you to contact with our sales department ( which you can do through our web page if you wish) and they will give you all the information you need about your booking. Also, if you wish to make any... More
0
Votes
Google Translation
hollidaybabe
20 October 2018|
AnswerShow all 5 answers
Response from Alejandro C | Property representative |
Dear Hollidaybabe, The event referred to is the musical of the staff. Admission is free. The show will be held on November 19. Kind regards.
0
Votes
Google Translation
Kingmetz
16 October 2018|
AnswerShow all 2 answers
Response from Alejandro C | Property representative |
Dear Kingmetz, If you have booked to stay at the Cleopatra Palace you can go to both restaurants for breakfast. Best regards,
1
Vote
Google Translation
Room Tips
"We had a room with a plunge pool and it was lovely, great view. We have rebooked for february"
OnAir79181
5 days ago
Read review
"The hotel is split into three separate blocks. We had a pool view which was good."
nigelbQ4167SJ
1 week ago
Read review
"Only rooms to escape heavy music are sea view and standard, avoid pool side."
ListenToTheSea
1 week ago
Read review
"Looking on to pool. Sun passed over at nice times. That was October though"
graystokes
3 weeks ago
Read review
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