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After staying at this hotel again since April found the hotel is in need refurbishment
Rooms still okay but I feel that the food is really starting to slip choice of food not near as good as it used to be quite a few guests...More
My husband and I along with our two sons just spent 10 nights at the Bitacora to celebrate our 20th wedding anniversary. We were originally booked half board but upgraded to all inclusive at the hotel on our 2nd day which wasn’t expensive at all....More
Have stayed in the BITACORA over 33 times and have never been disappointed with the service provided from all staff in the hotel, very friendly and approachable at all times .
We are always welcomed as long lost friends . both in reception and especially...More
We have just returned from 2 weeks half board, and we had a brilliant stay and cannot wait to come back in the future. There are a few bad points as with every hotel but the good definitely out weighs the bad!
When we arrived...More
I have been on holiday at this hotel on many occasions but there are a few niggly things now that spoilt this holiday.
The cleaners definitely don’t do nearly as good a job of cleaning your room as before I.e. mirrors and windows aren’t cleaned....More
The Spring Hotel Bitácora**** situated in the center of Playa de Las Americas and surrounded by a, sub-tropical garden is the perfect family hotel. It is only a short stroll from the shopping centers and ...Moreentertainment area. A fabulous beach is just few minutes away and also near the golf course Las Americas (1 km). Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from MRSGWorthing | Reviewed this property |
This was my biggest problem with this hotel you could have water at breakfast but at the evening meal you had to pay for it which I was disgusted at. I’m sure you could take your own though and pool towels you have to get... More
This was my biggest problem with this hotel you could have water at breakfast but at the evening meal you had to pay for it which I was disgusted at. I’m sure you could take your own though and pool towels you have to get from pool but there is a charge , I saw lots of people take their own tbh . My biggest gripe was the water as most hotels on half board provide this service complimentary but not the bitacora and for that reason I would not go back . It’s only a glass of water at the end of the day !!!!
We booked via travel agency and it also worked for us. But it seems that standard room must pay fo it as it is is written in hotel´s conditions and instructions. But we booked pool-view (more expensive) room and towels were... More
We booked via travel agency and it also worked for us. But it seems that standard room must pay fo it as it is is written in hotel´s conditions and instructions. But we booked pool-view (more expensive) room and towels were included in the halfboard price as well as WiFi in the room.