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MUR Hotel Neptuno Gran Canaria

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Traveller (737)
Room & Suite (177)
Pool & Beach (138)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Reviews (1 536)
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1 025 results
Traveller rating
559
313
109
20
24
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Time of year
LanguageEnglish
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559
313
109
20
24
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All reviews yumbo centre gran canaria breakfast chef gay friendly hotel pool area evening meal fruit basket half board mini bar straight couples returning guests gay men buffet style all inclusive option head waiter show cooking fantastic hotel
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1 - 5 of 1 025 reviews
Reviewed yesterday via mobile

This hotel continues to stay very special to my heart. Why? Because the staff genuinely care for you and look after you. It is spotlessly clean and although a few little things could be improved, I am sure the Director and his team will do...More

Thank Daniel320
Reviewed 2 days ago via mobile

Just amazing. Although they don’t allow inflatable unicorns 🦄 in the pool ( very disappointed ) The the food is good and plentiful. The Drinks were great too. Anything you wanted and cocktails 🍹 🍸 Themed nights for dinner made it interesting. Definitely don’t miss...More

Thank Matt B
Reviewed 3 days ago via mobile

My mum and her partner have been coming to this hotel for years and always raved about it. This November we joined them for 4 nights of sun and fun. I can see exactly why people return year after year. The Neptuno provides classic Spanish...More

Thank mrcrdeacon
Reviewed 5 days ago

This is my umpteenth visit to Hotel Neptuno, Playa del Ingles, and each visit has been amazing. The hotel is really beautiful, ideally located in the centre of town close to the Yumbo Centre. The staff are very friendly and welcoming, the service is impeccable,...More

Thank Gerry C
Reviewed 1 week ago via mobile

Had a lovely time at Mur Hotel Neptuno. Made welcome by Reception staff and concierge. Everyone was so friendly and helpful. The room was okay but certainly not 4 star. Bed comfortable. Easy and quick access to the Yumbo Centre close by. Food inclined more...More

Thank 624marionc
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Adult pool
Air Conditioning
Airport Transportation
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Sauna
Self-Serve Laundry
Shuttle Bus Service
Beachfront
Room Service
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
171
Price range
US$129 - US$205 (Based on Average Rates for a Standard Room)
Also Known As
Neptuno Hotel Maspalomas
Location
Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
171
Price range
US$129 - US$205 (Based on Average Rates for a Standard Room)
Also Known As
Neptuno Hotel Maspalomas
Location
Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Photos
Traveller (737)
Room & Suite (177)
Pool & Beach (138)
Dining (66)
Amenities (35)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
niks299
16 August 2018|
AnswerShow all 10 answers
Response from Hayley K | Reviewed this property |
Hello, towels are supplied for the poolside. Both kettle and hair dryer is supplied. I would still take a hair dryed because theirs was a little weak. You get free tea and coffee even if youre half board.
3
Votes
grimms
18 June 2018|
AnswerShow all 4 answers
Response from Smirnshaz | Reviewed this property |
You can smoke outside x
0
Votes
MarkBajer
14 June 2018|
AnswerShow all 6 answers
Response from AndyEddie | Reviewed this property |
In addition to the other answers, you can have their WiFi across a number of your devices too so it’s handy if you’ve got a tablet as well as your phone etc.
1
Vote
Room Tips
"Rooms with a balcony overlooking pool on an upper floor"
tonylM2576FX
1 week ago
Read review
"All rooms with pool views can be noisy up to 3 AM when "Jumbo" (next door) is in full swing at..."
davidmC1287QT
4 weeks ago
Read review
"5th floor next to the elevator, 521!"
Mirke2013
4 weeks ago
Read review
"Try and get a room away from the lifts, and must have a pool view and as high as possible to defeat most of..."
bigbiffo
08 Oct 2018
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