Hotel was spotless
Bathroom and shower lovely
Entertainment girls lovely and friendly and got to know all the children
Close to shops and beach
Maids very friendly
Most of the staff very friendly
Breakfast good choice
Drinks no watered …
Spacious, clean, all inclusive hotel in a great location in Santa Ponsa. This was our second visit this year. Staff very helpful. Spacious adapted room. Restaurant staff kept very busy with restocking foods and keeping tables cleared even on the night when there was an big increa…
We had a great room that was cleaned every day, the food depending on when you went for a meal was hot or cold and very repetitive for the two weeks we were there. We had to buy shower gel because you only get a small welcome pack that includes small bottles on the first day but …
Clean hotel rooms cleaned everyday but not bed sheets.food was poor quality and cold. I stuck to the salads it was easier. Bar staff do like to poor the drinks ( large measures) only down side only allowed two drinks at a time. Huge queue always at bar. Entertainment well very li…
We stayed here early October on a 11 night holiday which was booked with TUI. We were booked into the suneoclub santa ponsa and later discovered we were in their other hotel adjacent which was the Pionero. We arrived at 12 noon and our rooms
weren't ready till 2 but we were allo…
"I stayed in room 531 which was on the side where no sun came on balcony, If like me you want this check when booking in."
"the whole place is very noisy"
"I dont think many rooms had good views. Some did have views over the pools I think but ours didnt. Near the lifts are very noisy."
"If like us your room is situated beside the lift then it is noisy at times.Again the guests not the hotel at fault."
"Rooms with a pool view are nicer."