Hôtel Belambra - Le Terra Nova
Hôtel Belambra - Le Terra Nova
Plagne Centre, 73210 Macot-la-Plagne, Aime France
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#6 of 18 hotels in Macot-la-PlagneLocation
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If you’re looking for a family-friendly hotel in Macot-la-Plagne, look no further than Belambra Clubs Le Terra Nova.
Belambra Clubs Le Terra Nova is a family-friendly hotel offering a flat screen TV in the rooms, and it is easy to stay connected during your stay as internet access is offered to guests.
The hotel features 24 hour front desk, a sun terrace, and baggage storage. Plus, guests can enjoy a fitness center and breakfast, which have made this a popular choice among travellers visiting Macot-la-Plagne. For guests with a vehicle, secured parking is available.
If you’re looking for an Italian restaurant, consider a visit to La Cantine, Chalet de la Roche, or Le Ti & Yu, which are all conveniently located a short distance from Belambra Clubs Le Terra Nova.
The staff at Belambra Clubs Le Terra Nova looks forward to serving you during your upcoming visit.
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Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Ski rentals
Highchairs available
Banquet room
Parking
Restaurant
Breakfast buffet
Special diet menus
Skiing
Billiards
Evening entertainment
Ski In / Ski Out
Baggage storage
Non-smoking hotel
Sun terrace
First aid kit
24-hour front desk
Room features
Blackout curtains
Housekeeping
Interconnected rooms available
Safe
Telephone
Flatscreen TV
Bath / shower
Hair dryer
Wardrobe / wardrobe
Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, French
Hotel links
Location
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Chambery Airport
63.6 km•
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Car Hire
20 Restaurants
within 0.5 kilometers
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Detailed Reviews
Hotel's Favourite
Just got back from a great week’s skiing with Crystal who were very professional.
The Terra Nova is in a great position with easy ski in and out. The food choice is excellent and plentiful with lots of variety. The rooms were a good size we had 3 adult blokes in one room with no space issues and the separate WC and bathroom were excellent. The staff were all great the reception were always pleasant and helpful. The restaurant staff were great clearing plates quickly to ensure the table was clear for the timely serving of the excellent Maine course of which there was a choice of 5 really good dishes. Tasty choice of desserts from the buffet as well as really good choice of cheese with nuts , dried fruit and a massive selection of fresh fruit. Not to forget the ample red and white wine which was very drinkable.
The bar was well stocked with very good barmen.
Easy access to the main centre that had a great selection of bars, restaurants and shops.
I would not hesitate to rebook if I visit this area again.
And on top of all that the skiing was excellent we were blessed with 5 glorious days of weather with only a little cloud on the last 2. The pistes were well looked after which was a testament to the slope staff as it was a while since the last snow dump.
The Terra Nova is in a great position with easy ski in and out. The food choice is excellent and plentiful with lots of variety. The rooms were a good size we had 3 adult blokes in one room with no space issues and the separate WC and bathroom were excellent. The staff were all great the reception were always pleasant and helpful. The restaurant staff were great clearing plates quickly to ensure the table was clear for the timely serving of the excellent Maine course of which there was a choice of 5 really good dishes. Tasty choice of desserts from the buffet as well as really good choice of cheese with nuts , dried fruit and a massive selection of fresh fruit. Not to forget the ample red and white wine which was very drinkable.
The bar was well stocked with very good barmen.
Easy access to the main centre that had a great selection of bars, restaurants and shops.
I would not hesitate to rebook if I visit this area again.
And on top of all that the skiing was excellent we were blessed with 5 glorious days of weather with only a little cloud on the last 2. The pistes were well looked after which was a testament to the slope staff as it was a while since the last snow dump.
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Date of stay: February 2024Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hôtel Belambra - Le Terra Nova
Responded 12 Feb 2024
Dear Ottin, Thank you for this positive review of your stay with us. We're thrilled to hear that our location provided the perfect setting for your ski-in and ski-out convenience, and that our gastronomical offerings were to your satisfaction, with a variety of dishes to choose from. It's always a pleasure to know that our room sizes comfortably accommodated you and your friends, reflecting the ample space we strive to provide for our guests. Our staff will be delighted to know they made a positive impact during your stay, as we always aim to deliver helpful and efficient service. We are glad that our entertainment and local amenities added to the enjoyment of your stay, and that the conditions on the slopes contributed to an excellent skiing experience for you. We look forward to welcoming you back on future occasions. Best wishes, Julie, Service Relation Clients Belambra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was very excited about staying here due to previous reviews. I was not let down so here are my views.
Rooms warm sometimes a little too warm, comfy bed and pillows. you can reserve your dinning table. Gala night dinner was the best they put on a glass of prosecco & drink for the kids, there was more English style of food. I feel if my husband had gone then not all food would suit plain english eaters ie herbs and sauces in all food and vegetable. More English dishes ie Shepherds Pie, pies and more stews. Kids was pasta, chips and burgers every night and pizza was a few times a week. Wine included free with every evening meal but there was no soft drinks for kids other than water which I found a bit strange. Floor 2 coming out of lift there was a horrid smell of stale smokey rooms they were staff quarters. No T & C facilities in the room and no food could be taken to the rooms which sometimes people want to chill in the room. Food dishing up area at the back you could see dirt on the floor and you could see it had not had a good clean in a while. Dining room a little chilly at times. 7pm for dinner with kids was a little late and found I had to feed them before that after a days skiing possibly 6pm. Lunchtimes sometimes the food was luke warm. Breakfast on the last day was available from 5am however we went at 6.45am and still the egg machine for boiled eggs was not ready and no baguttes, I still would return the hotel as it did not ruin my holiday
Rooms warm sometimes a little too warm, comfy bed and pillows. you can reserve your dinning table. Gala night dinner was the best they put on a glass of prosecco & drink for the kids, there was more English style of food. I feel if my husband had gone then not all food would suit plain english eaters ie herbs and sauces in all food and vegetable. More English dishes ie Shepherds Pie, pies and more stews. Kids was pasta, chips and burgers every night and pizza was a few times a week. Wine included free with every evening meal but there was no soft drinks for kids other than water which I found a bit strange. Floor 2 coming out of lift there was a horrid smell of stale smokey rooms they were staff quarters. No T & C facilities in the room and no food could be taken to the rooms which sometimes people want to chill in the room. Food dishing up area at the back you could see dirt on the floor and you could see it had not had a good clean in a while. Dining room a little chilly at times. 7pm for dinner with kids was a little late and found I had to feed them before that after a days skiing possibly 6pm. Lunchtimes sometimes the food was luke warm. Breakfast on the last day was available from 5am however we went at 6.45am and still the egg machine for boiled eggs was not ready and no baguttes, I still would return the hotel as it did not ruin my holiday
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Julie, Service Relation Clients Belambra at Hôtel Belambra - Le Terra Nova
Responded 12 Feb 2020
Dear Amanda, We thank you for taking the time to write this review. We would like to thank you for choosing our club and are glad you had an enjoyable stay. Rest assured we have taken good note of your feedback and will be taking your suggestions into consideration. The whole team look forward to welcoming you back for another enjoyable ski experience in the future or in another of our 58 holiday clubs in France. Best wishes, Julie, Service Relation Clients Belambra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having stayed at another bellambra hotel previously, my expectations were not set too high. The staff are really nice and the ski lockers are pretty good. Views from the north facing rooms are stunning. Location is ski in and out, however the La bergerie lift is one of the busiest and is the closest. Technically it is in Plagne Centre but it is a bit of hike to actually get to the centre. The food is average, with the exception of dessert and the raclette special you get once during your stay. The rooms are small, very warm and not very clean. The floors around the hotel could be doing with a vacuum and I doubt the hotel actually owns a vacuum looking around. We never tried the sauna as it looked like a one in one out type of setup. The bar is badly in need of improvements, with wear and tear on the seats and the carpets. Frankly I was quite disappointed given the costs.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Julie, Service Relation Clients Belambra at Hôtel Belambra - Le Terra Nova
Responded 16 Mar 2020
Dear Chris, Thank you for posting this review of your recent stay. We were pleased to learn that our location and proximity to the slopes was convenient for you. However, we regret that a few aspects of our facilities fell short of expectations. We have taken note of your comments regarding your room. We are sorry to read that you were not completely satisfied with your dining experience, however we have noted these remarks as well and will be taking them into consideration. Thank you for mentioning our team's friendly service; this will encourage us to continue with our efforts. We hope to welcome you back for an improved experience. Best wishes, Julie, Service Relation Clients Belambra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed here several times but the hotel has gone downhill. Poorly managed, cleaning virtually non
existent, food hit and miss and often served cold. Great location, direct access to easy green run and heated lockers in boot room. Several items went missing from the boot room whilst we were there, so don't leave your ski gear lying around for too long. The hotel needs to be managed properly, far too many staff hanging around doing nothing, some of whom were quite rude. Top marks to the lovely Australian lady on reception, who went out of her way to help. Improvements need to be made to bring this hotel up to standard as it could be so much better. It’s dated and in need of refurbishment but this would not be such a big deal if the rest of the services were up to scratch. Reminded me of holidays in Butlins!
existent, food hit and miss and often served cold. Great location, direct access to easy green run and heated lockers in boot room. Several items went missing from the boot room whilst we were there, so don't leave your ski gear lying around for too long. The hotel needs to be managed properly, far too many staff hanging around doing nothing, some of whom were quite rude. Top marks to the lovely Australian lady on reception, who went out of her way to help. Improvements need to be made to bring this hotel up to standard as it could be so much better. It’s dated and in need of refurbishment but this would not be such a big deal if the rest of the services were up to scratch. Reminded me of holidays in Butlins!
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hôtel Belambra - Le Terra Nova
Responded 05 Apr 2022
Dear Debbie, Thank you for taking the time to leave your review. We are pleased to know that you enjoyed your convenient location, however, we are sorry that not everything was entirely to your satisfaction. We always want our returning guests to be satisfied and happy, this is of the utmost importance to us, and we would like to apologise for this experience. We really appreciate all feedback that can help us highlight areas for improvement and we have passed your concerns on to the relevant department heads. We hope you will give us the opportunity to welcome you for a future stay or in another of our 58 holiday clubs in France. Best regards, Julie, Service Relation Clients Belambra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were a group of 8 and all enjoyed the Belambra Terra Nova. The ski in/ ski out location is perfect and the views from all bedrooms and the restaurant are stunning! Bedrooms were functional but very comfortable with nice bathrooms and plentiful hot water. Most Crystal guests seemed to be on the 6th floor, which was fine. The buffet style meals were not cordon bleu standard but were of decent quality with plenty of choice for hungry skiers. The unlimited free wine was much enjoyed!! Tables were not allocated but we managed to get the same table for our group at every meal. The Skiset hire shop was on the lower floor of the hotel, adjacent to the excellent boot room and only a few steps onto the piste. All the hotel staff were friendly and helpful. We enjoyed the hotel bar and most nights we were able to find a quiet spot away from the entertainment! In summary, the hotel was great value and gave us everything we wanted.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Julie, Service Relation Clients Belambra at Hôtel Belambra - Le Terra Nova
Responded 09 Feb 2020
Dear Guest, Please accept our sincere thanks for these positive comments about Belambra Club Le Terra Nova. We are so glad we were able to make your stay memorable and that you were so pleased with your apartment and found our amenities and location ideal for your needs. Our entire team aim to ensure the total comfort and well-being of our guests, so this great feedback is very rewarding! We look forward to welcoming you back in Macot-la-Plagne or in another of our 58 Holiday Clubs in France. With best wishes, Julie, Service Relation Clients Belambra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here at the end of Jan/beginning of Feb 2023 for a week. I'd read mixed reviews before I travelled and kept an open mind to save myself being disappointed. But, I wasn't disappointed and our week went by without any issues. The hotel was warm, the room was clean, the bed was comfy and the shower was hot. We had a great view onto the slope that runs down the back of the hotel. Breakfast every morning was more or less the same but that was OK. I overdosed on pain au chocolat but there are worse ways to breakfast!! I noticed the boiled egg machine was there one day and not the next but we made enquiries and it reappeared. Dinner was good - I thought there was plenty of choice and every day there was something different. We had a drink most evenings in the bar in the hotel and the staff there were nice. I think on the whole the staff weren't too excited about their work but that's just my personal opinion. The ski locker room was good. Each hotel room has an assigned locker which was heated so all your equipment was dry the next day. It's not the Ritz but it's perfectly fine for a week's skiing. It could do with updating in terms of its decor but I suspect that the owners of the hotel don't have that on their list of things to do any time soon. Go with an open mind, expect nothing and you'll not be disappointed. You'll more likely be less stressed that way! It's in a great location for the ski slopes and a 10 min walk into town.
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Date of stay: February 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hôtel Belambra - Le Terra Nova
Responded 09 Mar 2023
Dear Guest, Thanks for taking the time to share your opinions about your stay at our club. We are pleased to know that you had an enjoyable stay and that you appreciated our convenient location with easy access to ski slopes. Thank you for also letting us know that you had a pleasant dining experience with us. We take pride in the large variety of quality options that we offer. We appreciate all your comments and will use these to identify areas that may need some attention. We would love to welcome you back to one of our other holiday clubs in the future. Best wishes, Julie, Service Relation Clients Belambra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have recently returned from a week stay in Terra Nova. I was apprehensive given the previous reviews, however I should not have been!
The hotel was in an excellent location, with ski in ski out facilities that lead straight down to two lifts. It was also only a short 2 minute walk to the bubble lift, and a 5 minute walk to the village with its shops, restaurants and bars.
The ski hire shop was in the hotel, which made renting gear easy. We had an issue with the first set of skis, and the staff were happy to swap them no bother at all.
The facilities in the hotel were not bad, the restaurant was partly cordoned off which made it sometimes difficult to get a table, however the restaurant manager was happy to assist in locating a table if needed, but we never struggled. You could also reserve a table if you were in a large group. There are very few tables for 2 people, so if you are in a pair you might have to make some new friends at dinner, which we enjoyed.
The bar had plenty of seating, a pool table and foosball tables. There was also ping pong in the gym. The bar staff were lovely, they were happy to explain any cocktail ingredients or drinks choices. This is a cash free hotel, so bare that in mind. We used the card they give you at reception on arrival, which works as a tab for your hotel stay, with no problems at all. They give you a receipt for every transaction if you are worried about losing track of what you've spent!
We found very little wrong with the food, it was a slightly limited menu, but there was always a choice of mains, an extensive salad bar, a cheese selection and at least 3 desserts. You could go back multiple times so if you didn't like something you could just try again. The food was quite fish heavy the week we went, which I enjoyed but probably isn't for everyone. Remember this is France not England, so the food will not be served piping hot. I did hear there was a microwave though if you prefer your food warmer.
Free wine and water readily available at dinner.
The staff were incredibly friendly and helpful, from reception to the bar to the restaurant.
The only slight downside was breakfast, it did lack the range of dinner. If you are expecting a full English, you aren't going to get it! but they had cereals, fruit, yoghurt, eggs, bacon, toast and pastries, Tea/Coffee facilities and fruit juices. They also had facilities to make sandwiches for the slopes.
The hotel is a little on the basic side, but overall this is a good hotel with friendly staff, a great location, and good facilities. I would stay at the Terra Nova again.
The hotel was in an excellent location, with ski in ski out facilities that lead straight down to two lifts. It was also only a short 2 minute walk to the bubble lift, and a 5 minute walk to the village with its shops, restaurants and bars.
The ski hire shop was in the hotel, which made renting gear easy. We had an issue with the first set of skis, and the staff were happy to swap them no bother at all.
The facilities in the hotel were not bad, the restaurant was partly cordoned off which made it sometimes difficult to get a table, however the restaurant manager was happy to assist in locating a table if needed, but we never struggled. You could also reserve a table if you were in a large group. There are very few tables for 2 people, so if you are in a pair you might have to make some new friends at dinner, which we enjoyed.
The bar had plenty of seating, a pool table and foosball tables. There was also ping pong in the gym. The bar staff were lovely, they were happy to explain any cocktail ingredients or drinks choices. This is a cash free hotel, so bare that in mind. We used the card they give you at reception on arrival, which works as a tab for your hotel stay, with no problems at all. They give you a receipt for every transaction if you are worried about losing track of what you've spent!
We found very little wrong with the food, it was a slightly limited menu, but there was always a choice of mains, an extensive salad bar, a cheese selection and at least 3 desserts. You could go back multiple times so if you didn't like something you could just try again. The food was quite fish heavy the week we went, which I enjoyed but probably isn't for everyone. Remember this is France not England, so the food will not be served piping hot. I did hear there was a microwave though if you prefer your food warmer.
Free wine and water readily available at dinner.
The staff were incredibly friendly and helpful, from reception to the bar to the restaurant.
The only slight downside was breakfast, it did lack the range of dinner. If you are expecting a full English, you aren't going to get it! but they had cereals, fruit, yoghurt, eggs, bacon, toast and pastries, Tea/Coffee facilities and fruit juices. They also had facilities to make sandwiches for the slopes.
The hotel is a little on the basic side, but overall this is a good hotel with friendly staff, a great location, and good facilities. I would stay at the Terra Nova again.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hôtel Belambra - Le Terra Nova
Responded 14 Feb 2023
Dear Guest, Thank you for sharing your views about your experience at our holiday club. It is a pleasure to know that you found your stay to be comfortable and our location ideal. We greatly appreciate your kind comments about our dedicated team who take great pleasure in going that extra mile for our guests to make sure they have a memorable stay with us. We are sorry that your breakfast and dining experience didn't quite meet your preferences and urge our guests to share any concerns so that we may discuss them with you. Nonetheless, we will review your feedback with the relevant manager. We would love to welcome you back to one of our other holiday clubs in the future. Best wishes, Julie, Service Relation Clients Belambra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Consider only if you are looking for the cheapest option possible; or if free wine at dinner time is important to you (which, btw, was actually surprisingly decent); or ski in/out is a must (we did enjoy that part).
Would we return? Only if there was no other option at that price range (read: as low as possible).
The hotel is tired and only mildly pleasant (I mean barely) and only saving grace is that, quite literally, we spend absolute minimum of time inside. That's to say, sleeping, eating and getting ready to hit the slopes or getting ready for dinner after returning from the slopes. Rooms are rather bare, connected by internal doors and you can hear your 'neighbours' talking/snoring.
Food. This part is a bit funny actually. Under no circumstances try to approach hot/mains food counter with a smaller, salad plate. You will either get a stern, scowling look from one of the cooks stood behind the counter, you might be told off for using a wrong plate or, as I have witnessed on one occasion, the plate will be snatched from your hand and the cook will point you to where the correct, dinner plates are. Also, there are two trays from which, under no circumstances, should you be helping yourselves as you walk along the counter deciding what to have. You must wait for a cook to give you a piece of whatever might be in those trays at any given evening. If you try to do it yourself, you are risking for the spoon/fork to be, as with the plate, snatched from your hand and from there on, you end up in the cook's 'bad book'. On the other hand, frequent 'please' and 'thank you' do wonders with the cook.
Food itself. Dinner. Make sure not to leave arriving until too late, as the food does run out and an hour into a service nothing is guaranteed. If you are a fan of a salad bar, you might actually be pleasantly surprised. I am not a great fan myself, but the food was quite good and for the first time I have been found raiding the bar most evenings. Now, the reason for it was that the hot selection was very much hit and miss avtually. It might appear at first that there is a good selection, on some nights there is nothing sensible there. Still, not the worst ever experience we had but right at the bottom.
Breakfast was rather sorry affair but once you found your 'thing', you can stick with it for the rest of the stay. Mine was 3 soft boiled eggs, a toast, and slice of ham an cheese.
Ski lockers. Ensure you arrive early as there is little room there and, if you are unlucky, you will find someone blocking the passage for some minutes while trying to fit their ski boots on. We found the best way is to grab all your staff from the locker as quickly as possible and get into the hallway to put it all on; or there is usually plenty of space to sit in the shop/rental place which is inside the hotel right by the lockers.
I think that's it. Not a disaster but I am sure the hotel is on its way for a major refurb soon enough. Though unlikely to help with the food or stern cooks lol.
Would we return? Only if there was no other option at that price range (read: as low as possible).
The hotel is tired and only mildly pleasant (I mean barely) and only saving grace is that, quite literally, we spend absolute minimum of time inside. That's to say, sleeping, eating and getting ready to hit the slopes or getting ready for dinner after returning from the slopes. Rooms are rather bare, connected by internal doors and you can hear your 'neighbours' talking/snoring.
Food. This part is a bit funny actually. Under no circumstances try to approach hot/mains food counter with a smaller, salad plate. You will either get a stern, scowling look from one of the cooks stood behind the counter, you might be told off for using a wrong plate or, as I have witnessed on one occasion, the plate will be snatched from your hand and the cook will point you to where the correct, dinner plates are. Also, there are two trays from which, under no circumstances, should you be helping yourselves as you walk along the counter deciding what to have. You must wait for a cook to give you a piece of whatever might be in those trays at any given evening. If you try to do it yourself, you are risking for the spoon/fork to be, as with the plate, snatched from your hand and from there on, you end up in the cook's 'bad book'. On the other hand, frequent 'please' and 'thank you' do wonders with the cook.
Food itself. Dinner. Make sure not to leave arriving until too late, as the food does run out and an hour into a service nothing is guaranteed. If you are a fan of a salad bar, you might actually be pleasantly surprised. I am not a great fan myself, but the food was quite good and for the first time I have been found raiding the bar most evenings. Now, the reason for it was that the hot selection was very much hit and miss avtually. It might appear at first that there is a good selection, on some nights there is nothing sensible there. Still, not the worst ever experience we had but right at the bottom.
Breakfast was rather sorry affair but once you found your 'thing', you can stick with it for the rest of the stay. Mine was 3 soft boiled eggs, a toast, and slice of ham an cheese.
Ski lockers. Ensure you arrive early as there is little room there and, if you are unlucky, you will find someone blocking the passage for some minutes while trying to fit their ski boots on. We found the best way is to grab all your staff from the locker as quickly as possible and get into the hallway to put it all on; or there is usually plenty of space to sit in the shop/rental place which is inside the hotel right by the lockers.
I think that's it. Not a disaster but I am sure the hotel is on its way for a major refurb soon enough. Though unlikely to help with the food or stern cooks lol.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hôtel Belambra - Le Terra Nova
Responded 02 Feb 2023
Dear Jack, Thank you for sharing your experience with us. We are very pleased that you really enjoyed our location and the proximity to the slopes. Thank you for letting us know that you had a pleasant dining experience with us. We take pride in the large variety of quality options that we offer, and it is rewarding to receive such positive feedback. However, the satisfaction of our guests is of the utmost importance to us, and we will be addressing your feedback with our chef and ensuring that the replenishment of the buffet is reviewed. We would like to believe that we have a good selection of quality dishes on our breakfast buffet to satisfy a variety of tastes. We are, however, always open to suggestions on how you feel we might better meet your requirements. We would also like to thank you for bringing the issues with the ski lockers to our attention and assure you that we will use your comments when making any improvements to our facilities. We hope to welcome you back. Best wishes, Julie, Service Relation Clients Belambra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great place to ski from and into, good lockers with heated boot warmers and helpful Ski Set staff, so no carrying skis a distance.
Our room was perfectly adequate but did have an interconnecting door which meant you do not need noisy neighbours! Housekeeping standards were hit and miss. The beds were comfortable, 2 singles in our room. Bathroom and toilet separate.
The reception staff were helpful and all the other staff were friendly. There is only 2 lifts and the stairs are not easy to find but it is lung busting climb to the 6th floor!
There was a good assortment of food but the evening main meals were generally warm only, not Hot. Wine with the meal was ok and water on tap. Generally a good 3star hotel but a little tired in some areas.
Our room was perfectly adequate but did have an interconnecting door which meant you do not need noisy neighbours! Housekeeping standards were hit and miss. The beds were comfortable, 2 singles in our room. Bathroom and toilet separate.
The reception staff were helpful and all the other staff were friendly. There is only 2 lifts and the stairs are not easy to find but it is lung busting climb to the 6th floor!
There was a good assortment of food but the evening main meals were generally warm only, not Hot. Wine with the meal was ok and water on tap. Generally a good 3star hotel but a little tired in some areas.
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Date of stay: January 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hôtel Belambra - Le Terra Nova
Responded 07 Feb 2022
Dear Ian, Thank you for taking the time to review your recent stay. We are pleased to hear that you enjoyed it and found your room to be of good value. Please rest assured that your comments regarding the noise and dining options have been duly noted and will be passed on. Your kind mention of our team's courteous service is truly appreciated. We all hope we may have the pleasure of welcoming you back soon in another of our 52 holiday resorts in France. Kind regards, Julie, Service Relation Clients Belambra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've just returned from La Plagne and it was the first time i stayed in Plagne Centre, I've stayed in Belle Plagne on two previous occasions.
I wasn't expecting much for ski accomodation but this hotel is really nice, if a little dated.
The rooms are large, warm, with comfortable beds. A little too warm on some evenings when i had to leave the balcony door open but you can turn the radiators off.
The rooms also have a little balcony overlooking either the blue piste at the rear or over the road to the mountains at the front. The bathroom are a decent size with a nice hot shower which was tricky to get to your ideal temperature. Beds were comfortable with clean sheets and pillows. The cleaners make up your room daily and change things if you require.
The reception staff are really friendly and allow you to check in slightly earlier if your room is ready which i thought was really nice of them. They do take 100 euro deposit from a credit card for any damage but it isn't taken, just blocked on your card.
All of the staff were really friendly and some of them tried to speak to me in Spanish (although i speak fluent English) which i thought was nice.
I was very suprised at breakfast and evening meal, again staff around to help and pleanty of choice of things to eat. They had red and white wine on tap with different flavoured cordials if you didn't want alcohol. Actually for the evening meal there was too much choice of things to eat and you could probably eat until you exploded.
I noticed a small gym with a few bits of equipment and bar area which was quite nice to sit and chill in during the evening. The hotel is very close to the shops and other bars or places to eat too.
It is ski in ski out onto a blue piste which took you down to a lift which then took you to lots of other lifts all over the place, so it's a really good base to explore the whole of the ski area.
Skiset hire and heated Ski Lockers on site so all that was very easy and the coach dropped you off right out side the hotel so no dragging suitcases all over the place.
I was really pleased with my stay here and only had the one issue with a couple in the room above having sex every night for 5 minutes (poor girl) but i didn't mention it because what can you say! haha.
I would definately come back to this hotel.
I wasn't expecting much for ski accomodation but this hotel is really nice, if a little dated.
The rooms are large, warm, with comfortable beds. A little too warm on some evenings when i had to leave the balcony door open but you can turn the radiators off.
The rooms also have a little balcony overlooking either the blue piste at the rear or over the road to the mountains at the front. The bathroom are a decent size with a nice hot shower which was tricky to get to your ideal temperature. Beds were comfortable with clean sheets and pillows. The cleaners make up your room daily and change things if you require.
The reception staff are really friendly and allow you to check in slightly earlier if your room is ready which i thought was really nice of them. They do take 100 euro deposit from a credit card for any damage but it isn't taken, just blocked on your card.
All of the staff were really friendly and some of them tried to speak to me in Spanish (although i speak fluent English) which i thought was nice.
I was very suprised at breakfast and evening meal, again staff around to help and pleanty of choice of things to eat. They had red and white wine on tap with different flavoured cordials if you didn't want alcohol. Actually for the evening meal there was too much choice of things to eat and you could probably eat until you exploded.
I noticed a small gym with a few bits of equipment and bar area which was quite nice to sit and chill in during the evening. The hotel is very close to the shops and other bars or places to eat too.
It is ski in ski out onto a blue piste which took you down to a lift which then took you to lots of other lifts all over the place, so it's a really good base to explore the whole of the ski area.
Skiset hire and heated Ski Lockers on site so all that was very easy and the coach dropped you off right out side the hotel so no dragging suitcases all over the place.
I was really pleased with my stay here and only had the one issue with a couple in the room above having sex every night for 5 minutes (poor girl) but i didn't mention it because what can you say! haha.
I would definately come back to this hotel.
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Date of stay: January 2024Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hôtel Belambra - Le Terra Nova
Responded 29 Jan 2024
Dear Mark, Thank you for this positive review of your stay with us. We are thrilled to hear you found our hotel to be a fantastic base for your winter sports holiday and appreciated the proximity to the slopes and ski lifts. It's wonderful to know that our spacious and warm rooms contributed to your comfort, and that you enjoyed the panoramic views from your balcony. We're also glad that our friendly reception staff made a positive impression and that the dining options exceeded your expectations with a variety of choices. We regret to hear about the disturbance you experienced; please rest assured that the comfort and satisfaction of our guests are our top priorities. While we do not have control over individual guest behavior, we are always on hand to address any concerns that may arise during your stay. It's heartening to receive such positive feedback about our staff's efforts to communicate in multiple languages and to know that our gym and bar area provided a pleasant environment for relaxation. We look forward to welcoming you back. Best wishes, Julie, Service Relation Clients Belambra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A little walk up the hill into the centre of the town for the main Ski Schools. Probably about 5-10 mins with boots on.
We arrived at around mid-day and our room was ready but it couldn’t be guaranteed to be. Breakfast is 7:30 but I can’t remember dinner time. Why not ring the hotel and ask for what you need - they’re very helpful?
No kettle in room.free tea and coffee at breakfast and dinner
No there was no kettle in our room.
…
"Fifth and sixth floors quieter. Still woken by drunks returning at midnight. Walk up the piste instead of the icy road out the front."Read full review
"Bring UK Tea bags - Walk into Plagne Centre (5 mins away) if its apres ski you are looking for. "Read full review
"If you would like some hotel relaxation as well as skiing avoid the terra nova. The hotel is beyond basic"Read full review
"The hotel is a little tired inside including the bedrooms but don’t let this put you off because everything else is exceptional and clean."Read full review
PRICE RANGE
R 3,152 - R 5,481 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Terra Nova
LOCATION
FranceAuvergne-Rhône-AlpesSavoieAimeMacot-la-Plagne
NUMBER OF ROOMS
119
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingHÔTEL BELAMBRA - LE TERRA NOVA - Hotel Reviews & Price Comparison (Macot-la-Plagne, France)
Frequently Asked Questions about Hôtel Belambra - Le Terra Nova
Which popular attractions are close to Hôtel Belambra - Le Terra Nova?
Nearby attractions include Oxygene Ski & Snowboard School La Plagne (0.4 km), Reflex Ski School (0.4 km), and Bar La Mine (0.4 km).
What are some of the property amenities at Hôtel Belambra - Le Terra Nova?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Hôtel Belambra - Le Terra Nova?
Top room amenities include a flat screen TV, blackout curtains, and a view of the mountains.
What food & drink options are available at Hôtel Belambra - Le Terra Nova?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hôtel Belambra - Le Terra Nova?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Hôtel Belambra - Le Terra Nova?
Conveniently located restaurants include Le Grizzli, Le Farçon, and Le Ti & Yu.
Are there opportunities to exercise at Hôtel Belambra - Le Terra Nova?
Yes, guests have access to a fitness centre during their stay.
Which languages are spoken by the staff at Hôtel Belambra - Le Terra Nova?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Hôtel Belambra - Le Terra Nova?
Many travellers enjoy visiting Basilique Saint Martin (5.7 km), Tour Montmayeur (5.6 km), and Fortification Saint Sigismond (5.9 km).
Does Hôtel Belambra - Le Terra Nova have any great views?
Yes, guests often enjoy the mountain view available here.
Is Hôtel Belambra - Le Terra Nova accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.